Payments that do not process (due, for example, to rating errors) will have GL entries, but instead of Unearned Revenue, a holding account will be credited. When the payment does process, the holding account will be debited and Unearned Revenue credited.
Note: If the subscriber is not known (for example, a lockbox payment has an invalid subscriber ID), the GL Holding Account defined in Bank setup is used instead. See Bank for more information.
Select Payment Holding Acct from the General Ledger menu to display the Subscriber Payment Holding Account screen.
Click the Add icon and select a publication and the holding account for the publication. As with other GL accounts, the account number must be set up in advance (in Chart of Accounts).
Click OK to add the payment holding account to the database, or click Add Another to save the existing record and add another payment holding account.
