Undo Close

You may have a situation where you want to reopen a closed billing run—for example, you may want to print another set of invoices, or a selected accounts billing run may have been closed accidentally. Use Undo Close to reopen:

• The last billing run for a company/bill source combination, provided that a billing run is not currently active

• A selected accounts billing run (billing run for selected individual accounts), in the case where Business Rules allow you to close selected accounts billings

Undo Close will simply reopen the billing run; it will not undo billing processing.

To undo a close:

• Select Undo Close from the Account Billing menu to display the Undo Account Billing Close window. All of the closed billing runs that may be reopened are displayed.

• Select the account billing run for which you want to undo the close (by clicking the appropriate checkbox).

• Click Continue. You will be prompted about continuing with the undo close.

  
• Click Yes to reopen the billing run. A report will list any errors that occurred during the undo close.