Undo Drop Credits
Use this option to reverse the drop credits created generated by Create Drop Credits. This may be necessary if an error was encountered—the process can be undone, the error corrected, and the process rerun.
To undo drop credits:
Select Undo Drop Credits from the Account Billing menu to display the Undo Drop Credits window.
Click Add and complete the following fields.
| Field | Type | What to enter |
|---|---|---|
COMPANY | setup | Enter the company for which to undo drop credits. |
BILL SOURCE | setup | Enter the billing source for which to undo drop credits. |
CHARGE BATCH | open | Enter the name of the charge batch that will be undone. |
BATCH DATE | date | Enter the date of the batch of drop credits that will be undone. |
Click OK and then Yes to confirm that you want to undo the drop credits.
Click Continue to finish the process.
Last updated
