> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/circulation-user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/circulation-user-manual/customer-service.md).

# ❷ Customer Service

The Customer Service module is where Customer Service representatives spend most of their time. This module is where you view customer information and enter transactions such as starts, stops, moves, etc.

Topics covered in this section are as listed below:

1. [Find](/circulation-user-manual/customer-service/find.md)
2. [Documents](/circulation-user-manual/customer-service/documents.md)
3. [Alerts](/circulation-user-manual/customer-service/alerts.md)
4. [Contacts](/circulation-user-manual/customer-service/contacts.md)
5. [Mapping](/circulation-user-manual/customer-service/mapping.md)
6. [Viewing Customer Information](/circulation-user-manual/customer-service/viewing-customer-information.md)
7. [Address and Occupant](/circulation-user-manual/customer-service/address-and-occupant.md)
8. [Transactions](/circulation-user-manual/customer-service/transactions.md)
9. [Messages](/circulation-user-manual/customer-service/messages.md)
10. [Tasks](/circulation-user-manual/customer-service/tasks.md)


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