# ❺ Dispatching

Complaints, shortages, and messages that are entered in Customer and Route Service display in the Dispatching module. In this module, dispatchers review and dispatch these items, as well as coordinate other activities related to dispatching.

Topics covered in this section are as listed below:

1. [What Is Dispatching?](/circulation-user-manual/dispatching/what-is-dispatching.md)
2. [Review Dispatch Items](/circulation-user-manual/dispatching/review-dispatch-items.md)
3. [Dispatching Items](/circulation-user-manual/dispatching/dispatching-items.md)
4. [Compliance](/circulation-user-manual/dispatching/compliance.md)


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