The DM report gives district managers a summary of new activity on their routes for this publishing day. The report is printed by district order, then by route. Route information includes the following for each transaction:
Subscriber’s account ID
Delivery schedule
Source and reason codes
Name
Billing method
Entry date
Address
Transaction type
Transaction date
Phone
Source
Number of copies
The report also includes the ID of the Customer Service associate who handled the transaction and whether the transaction resulted in a start, restart, complaint, etc. (complaints will be printed only if bundle tops have been processed for the publishing run). Totals are provided for each product, route, and district. The report contents can be exported to an ASCII file, as governed by Business Rules; see Appendix B in the User Manual for the export format.
Select DM Report from the Publishing menu to display the District Manager Report window.
Choose the publishing run for which you want to produce the report by selecting the appropriate Process checkbox. Note that edition will be “*” unless you have separate publishing runs at the edition level (see A Note on Editions for details).
Click Continue to produce the report.
