Rewards are exported to the rewards management application via the Rewards Export. To insure that the records were interfaced correctly, a response file may be sent back from the rewards application. The response file determines whether a reward was accepted or rejected. Once a response has been received for a reward record, the reward will be considered completed rather than pending. Importing responses is optional.
Select Reward Response from the Utilities | Import menu to display the Reward Response Import screen.
Select Add and complete the following fields.
READ OPTION
predefined
Indicate whether to Edit or Commit the import file. Reward records will be updated only if the read option is “Commit”. If “Edit” is selected, a report will appear, but no records will be updated.
REWARD PROGRAM
setup
Select the rewards program that you are interfacing.
IMPORT FORMAT
predefined
Select the format for the rewards import.
FILE NAME
open (16)
Enter the name of the response file being imported. The file must be placed in the /dti/exchange/cm directory.
Select Continue to import rewards file. See Appendix B for the format. A processing report will list details about the import and any errors that occurred.