The Subscriber Balances Export is used to export current subscription balances and other information for all subscribers except permanently stopped subscribers with a zero balance. The balance calculation used by this export is the same calculation used in the Show | Balance option in Customer Service. See Appendix B for the file format.
Select Subscriber Balances from the Export menu to display the Subscriber Balance Export screen.
Select Add and complete the following fields.
PRODUCT
setup
Enter the publication for which subscriber balances should be exported, or enter “*” to multi-select publications.
EXPORT OPTION
predefined
Select either summary or detail.
FILE NAME
open (30)
Enter a file name for the export. Subscriber balances will be exported to this file in the /dti/exchange/cm directory.
Select Continue to export subscriber balances. When the export is complete, a processing report will display, listing how many records were exported. The standard view/print options will be available.