This utility is used to select a group of subscribers and change their delivery schedules. For example, you may want to force all weekend-only subscribers to a Fri-Sun schedule. The delivery schedule change will not change the expiration dates of these subscriptions. Rating information will be recalculated to allow these subscribers to receive more papers within the same period.
After running this utility, a report will be displayed that shows all accounts that met the criteria entered on this screen.
Notes:
You must assign a reason code that has Update Expire set to “no”.
You must create a rate file that contains the old rate and new rate. When a subscriber is selected who has the old rate, the new rate will be assigned. The file must be in /dti/exchange/cm and be formatted as follows:
<old rate> | <new rate>.
Select Deliv Sched Change from the Utilities | Subscription/Address menu in Graphical Utilities to display the Delivery Schedule Change screen.
Select Add and complete the following fields.
PRODUCT
setup
Select the product to which the delivery schedule change will apply.
EFFECTIVE DATE
date
Enter the date on which the delivery schedule changes will be made.
SOURCE
setup
Select a source code for these transactions.
SUB SOURCE
setup
Select a subsource, if required.
IN GRACE REASON CODE, PAID REASON CODE
setup
Select a reason for the transactions that will be created. You can use different reason codes for in-grace subscribers and paid subscribers. Note: It is recommended that you use reason codes that are set up with Update Expire=”no” in these fields. Reason codes that update the expire date can cause expire dates to move backward instead of forward.
NEW SCHEDULE
setup
Select the new delivery schedule that will be assigned.
OLD SCHEDULE
setup
Select the old delivery schedule that will be changed.
DELIVERY TYPE
setup
Select the delivery type to which these changes will apply (e.g., “carrier”, “motor”, etc.). Select “*” to multi-select.
RATE FILE
open
Enter the name of the rate file that contains the old rate and new rate. The file must be in /dti/exchange/cm and be formatted as follows: <old rate> | <new rate>.
REMARKS
open
Enter any remarks for the transactions that will be created. Remarks will be visible on the Delivery Schedule Change transaction screen in Customer Service.
READ OPTION
predefined
Select Edit to see the transactions that will be created, or Create to actually create the transactions.
Select OK and then Continue to change the delivery schedules.