Once payments are applied, they cannot be modified in Payment Entry. You must then cancel the payment by using this option and entering a separate batch of payment cancellations. Payment cancels are automatically applied to a carrier’s account as negative amounts. A cancel payment cannot be entered unless it matches a payment amount for that particular carrier.
Note:
Payment cancellations should not be entered when a billing run is in process.
Select Cancel Payment from the Account Payments menu to display the Cancel Payment batch screen.
Enter batch default information on the sign-on screen.
BATCH ID
open (10)
Enter an ID for this batch of account payment cancellations.
DESCRIPTION
open (30)
Enter a description of this batch.
CANCEL DATE
date
Type the date on which you are entering this batch. The current date defaults.
Select Accept to accept the default information and display the Account Payment Cancel Batch screen.
Enter the payment cancels for each account, one after another.
ACCOUNT
setup
Specify an account (enter the carrier/dealer’s name, ID, social security number, telephone number or route ID).
CHECK
open (8)
Enter the check number of the original payment. Enter “*” to include all check payments.
AMOUNT
decimal (11)
Enter the amount of the account payment.
DATE
date
Enter the date this payment was made (you can leave DATE blank).
CASH BATCH
setup
Enter the batch ID in which the account payment was initially entered, or enter a question mark to include all batches.
Circulation will search for a payment that matches the criteria you have entered. If it finds a match, it will allow you to enter more payment cancels; if it cannot find a match, you will have to reenter the payment information.
When you have finished entering payment cancels, press F4 and select ACCEPT to apply the payment cancels to the accounts and return to the main menu.
