Subscription-length pricing allows you to define rates for subscribers based on their subscription length (the number of days they have been active subscribers). For example, you may wish to give all year-long subscribers a better rate than new subscribers or gradually reduce subscription rates incrementally at 6-month, 1-year, and 2-year breakpoints. Or, you may wish to gradually transition your long-term subscribers to your highest rates.
Subscription-length pricing stores subscription length information as subscription demographics. The subscription rule in rate setup (and links in Rate Links) defines the subscription-length pricing rates. Several Business Rules in the Subscriber Accounting section control various aspects of subscription-level pricing.
This utility updates subscription lengths and creates billing changes to update rates for subscribers who have crossed over to the next subscription level. For all office-pay subscribers (including promo, reduced, and normal rates), this utility will add, change, or remove subscription-length levels based on the length of service. For subscribers on “normal” rates, it will also create billing changes to update the rates where appropriate.
Select Subscription/Address | Sub Length Pricing in Graphical Utilities to display the Subscription Length Pricing window.
Click Add and complete the following fields.
PRODUCT
setup
Select the product or products for which subscription-length pricing should be updated.
RATE CHANGE DATE
date
This field is used to calculate pending (i.e., future) rate changes for renewal notices and auto payments. Enter the date through which pending rate changes should be calculated.
EXCLUDE
predefined
If applicable, select the solicitation code or codes of subscribers who should be excluded from this update.
UPDATE LEVELS
yes/no
If you select this checkbox, the relevant demographics (defined in Business Rules) will be updated with a new level and “update” date.
UPDATE RATES
yes/no
If you select this checkbox, billing changes will be created to move the updated subscribers to the appropriate rate code for their subscription level.
REVIEW DATE
date
If you are updating rates without updating levels, enter the review date. This date must match the date stored in the date demographic for the subscribers whose rates will be updated. Note: This field is used when the levels were previously updated without also updating the rates. Billing changes will be created for these subscribers as long as the date entered here matches the date in the “subscription length level change” demographic.
SOURCE
setup
Enter the source code for the billing change transactions that will be created.
PAID REASON
setup
Enter the reason code for the billing change transactions that will be created for paid subscribers.
IN GRACE REASON
setup
Enter the reason code for the billing change transactions that will be created for in-grace subscribers.
Click OK and then Continue to run the utility.