The Stopped Subscribers Without Restart Report can be used to target recent inactive subscribers for a promotional rate or other incentive. The report includes all temporary stops without restarts and all permanent stops without subsequent new starts, whose stop date is within the date range specified.
Select Stopped Subscribers from the Subscriber menu to display the Stopped Subscribers Without Restart window.
Click Add and complete the following fields.
PRODUCT
setup
Enter the product to include in the report (enter “*” to multi-select products.
START DATE END DATE
date
Enter the date range to be covered by the report.
STOP OPTION
predefined
Indicate whether permanent stops, temporary stops, or both should be listed in the report.
ALL REASONS
yes/no
The Stopped Subscribers report can be run for specific stop reason codes or all reasons. Select this checkbox to include stops for all reason codes.
REASON
setup
If All Reasons is not selected, enter the specific stop reason codes that should be included, or enter “*” to multi-select. Only stops with these stop reason codes will be listed in the report.
PRINT ORDER
predefined
Indicate whether the report should be sorted by stop date, reason code, or route.
PRINT ADDRESS
yes/no
Indicate with whether to print subscriber addresses.
INCLUDE MAIL
yes/no
Indicate whether to include mail-delivered subscriptions (this field is inactive if your Print Order is “route”).
GENERATE TASKS
yes/no
Indicate whether tasks should be created. In order to create tasks, a task type and event must be defined for the report in Task setup.
Click OK and then Continue to produce the report.
