The Vindicia Report includes all of the records that have been sent to Vindicia, as well as the current status and refund details as of the run-date.
The 'Totals By Status' section of the report is summarized based on the five statuses described below.
Failure. These are the records for which Vindicia has not been able to capture the payment. If the Vindicia process was not successfully completed, the default state is set to Failure.
Cancelled. If a Circ Customer Service activity occurs, such as the Subscriber making a payment, a billing change, or being Perm Stopped while Vindicia is trying to capture the payment, Vindicia will cancel any pending attempts, and the records will have the Cancelled status.
Refunded. If a Circ Customer Service activity occurs, such as the Subscriber making a payment, a billing change, or being Perm Stopped after Vindicia has been able to capture the payment, the records will have the Refunded status.
Captured. If Vindicia has been able to capture the payment successfully, the records will have the Captured Status.
Pending. The records for which Vindicia is attempting to capture the payment will have a Pending Status. This status will be shown in the report until the value set in the Business Rule— What is the maximum number of days Vindicia Retain will try transaction processing? ( section) has been reached.
Select the Vindicia Report from the Subscriber Payments menu to display the Vindicia Report window.
Select Add and complete the following fields.
START DATE, END DATE
date
Enter the date range for fetching the status of the records sent to Vindicia.
EXPORT DETAIL
yes/no
Indicate if you want to export the Vindicia Report.
FILE NAME
open (25)
Enter the name of the file to be exported.
Click OK and then Continue to produce the report.
