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NCS Circ: Closed
Application Area
Description
Jira number/ HotFix#
Subscribe Version
Micro API
Get Complaint type - normal, formal, both
CM#5086 / CM42#2380
3.13.2
Micro API
MG2: Update the parameters of Get Vacation Transfer details
CM2-5405 / CM42#2540
3.15
Micro API
MG2: Vacation API address update details
CM2-5353 / CM42#2490
3.15
Circ API
Tax support for ZIP-only subscriptions
CM2-4971 / HM42#280
3.14
Circ API
NCS Circ Tax API not passing correct tax amount based on City, State and ZIP fixed
CM2-4971 / HM42#290
3.14
Circ API
GetTax API was modified to not require county
CM2-5072 / HM42#300
3.14
Circ API
Subscribe: CIRC API - Ratesinfo Last paid and higher
CM2-5315 / HM42#310
3.14
Subscribe Extract
Modified Campaign Code extract for better indexing and reporting
CM2-5577 / CM42#2610
3.14
Subscribe Extract
Decrypt the CC Expire date in auto_renew file
CM2-5486 / CM42#2620
Tax support for ZIP-only subscriptions can be applied independently to 2018.5 if requested
NCS Circ: Closed
Subscribe: Active (Version 3.13.1)
Application Area
Description
Jira Number
HotFix#
Subscribe Version
Circ API
Support one time tip for auto renew subscriptions in Subscribe platform
CM2-4439
HM42#250
3.13
MicroService API
After the modification , now the API of GetVacationdetail shows the stop Type for Current , Future Vacations and Perm Stops
CM2-4445
CM#2050
3.13.1
MicroService API
Added the Bankdraft type of payment details and Bank Account Number in GetPaymentDetail API
CM2-3676
CM-2020
3.13.1
MicroService API
Added the ability to update billing address for no address starts (digital)
CM2-3208
HM#260
3.13.1
NCS Circ: Closed
Subscribe: Closed (Version 3.13)
Description
Jira Number
HotFix#
Subscribe Version
Extract Update needed?
Fixed the issue of missing data in the extracts when input file is used for extract's selection criteria. Also, the extracts for carrier, carrierdistribpoint, routedraw and routesubscription are moved from SubCon files to Discovery files.
CM2-2140
CM#1350
Latest Subscribe/NCS Extracts
Yes
Modified the Demographics setup to allow to update Audience Category for each answer type. Added a new demographics extract for Subscribe which will have the demographics having DemographicType Subscription and AudienceCategory Subscribe.
CM2-3551/CM2-3552
CM#1930
"Latest Subscribe/NCS Extracts Needed to support Trials in Subscribe (3.13) "
Yes
Resolved the missing rate terms issue in rate_codes extract. And added 2 more fields start_date and end_date in rate_codes extract.
CM2-3560
CM#1920
"Latest Subscribe/NCS Extracts "
Yes
Fixed the issue of files not getting generated with data in batch mode. Also, debugging messages are put in the utility to log or track the errors.
CM2-3096
CM#1760
"Latest Subscribe/NCS Extracts "
Yes
Modified to fix the Performance issue of autorenew extract and send the most recent AutoRenew Subscription against subscription in SubCon autorenew extract instead of sending all the AutoRenewSubscriptions.
CM2-2815
CM#1620
"Latest Subscribe/NCS Extracts "
Yes
Moved the extract "future trans full" from Discovery to SubCon files. And now RateCodes will be sent in th rate_codes extract irrespective of association of the RateRuleLink with the RateCode.
CM2-2630
CM#1510
"Latest Subscribe/NCS Extracts "
Yes
Added 7 new fields in SubCon submaster extract for EditionID of the publication for each week day.
CM2-2688
CM#1590
"Latest Subscribe/NCS Extracts "
Yes
Description
Jira Number
HotFix#
Subscribe Version
Extract Update needed?
Added a new naviga API i.e. getsolicitationdetail to send the solicitations of the Subscriber to Subscribe.
CM2-2080
CM#1360
3.10
No
Created a new Naviga API to update and add the solicitation for an occupant in NCS Circ Customer Service as per the request sent by Subscribe
CM2-2081
CM#1380
3.10
No
Modified the API to correct the Total Charge Amount
CM2-2245
CM-1430
3.10
No
Fixed the issue of not getting generic donation codes in getdonationdetail API which are applicable to all products. And also fixed the wrong startdate error message when startdate passed is invalid in getpayment-detail API
CM2-2647
CM#1560
3.11
No
GetDonationDetail API modified to send only active codes and removed check of GLAaccount DonationType to send all type of donation codes and added EnterOnWeb flag in response
CM2-2750
CM#1610
3.11
No
Returned only active RateCodes where valid and active Source, Reason and Delivery Schedule is set in rule. Returned comma seperated list of Source, Reason, Delivery Method and Delivery Schedule when * is selected in rule
CM2-2771
CM#1630
3.10, Needed for Solicitor code look up)
No
New API created for adding Delivery Schedule Change transaction
CM2-3213
CM#1810
3.13
No
Description
Jira Number
HotFix#
Subscribe Version
Extract Update needed?
Modified to not update ReasonCode when Stop Reason is not provided in request (permstop)
CM2-2610
HM#160
3.10, NCS Circ patch needed to support cancel in real time
No
Through this change, if a subscriber who is in Grace requests to perm stop the subscription in the next billing cycle then perm stop date will be the maximum of current publishing date and the expiry date of the subscription. (permstop)
CM2-2881
HM#170
3.10, NCS Circ patch needed to support cancel in real time
No
Through this change, if a subscriber who is in Grace requests to perm stop the subscription with stop date as next billing cycle then perm stop date will be maximum of current publishing date and expiry date of subscription (permstop)
CM2-2881
HM#190
3.10, NCS Circ patch needed to support cancel in real time
No
Resolved issue where next publishing date is used to start subscription without considering delivery schedule days and holidays. (Create Subscription and Create Subscription by Campaign)
CM2-2011
HM#210
3.10, Campaign Starts
No
Modified to set next publishing date as the permstop date for In Grace Subscriptions on the basis of cut-off date instead of Today/System Current date. (permstop)
CM2-2881
HM#200
3.10, NCS Circ patch needed to support cancel in real time.
No
Corrected the values of TotalTaxAmount and TotalTaxPercent. Now, these fields will include City/County/State/Country tax amounts only when they are non-exempt. (gettax)
CM2-3214
HM#180
Release 3.10, NSC Circ TAX
No
Description
Jira Number
HotFix#
Subscribe Version
Extract Update needed?
New endpoint developed for invoking cti api from Circulaton API
CM2-3476
HM#240
3.13, Redirect from one CSR portal to NCS Cirl CSR portal
No
NCS Circ: Closed October 2021, available on live servers
All the items refer to MicroAPI
MG2 MicroAPI: Create a new microAPI to have an address update and delivery schedule update in one go.
CM2-6037
CM43#1750
MG2: Update Vacation: Once the temp starts processed, it doesn’t allow us to change the tempAddressEnd date
CM2-5366
Unable to get restart rates for inactive subscriptions
CM2-6105
HM43#270
NCS Circ: Active
Application Area
Description
Jira Number / HotFix#
Subscribe Version
Micro API
Create a new microAPI to have an address update and delivery schedule update in one go
CM2-6037
3.15
NCS Circ: Closed
Description
Jira#
HotFix#
Subscribe version
MG2: Changes in Extract - Add Payment source to extracts
CM2-2683
CM42#1940, CM43#490
The vacation future trans extract are not reflection open vacations started prior to today
CM2-5002
CM42#2340, CM42#2350
MG2 Extracts: Performance issue in renewals.txt
CM2-5410
CM42#2520
Subscribe Extracts -Auto_Renew CCExpire
CM2-5486
CM42#2620
MG2 Extracts: Changes in the Campaign Code
CM2-5577
CM42#2610
Description
Jira#
HotFix#
Subscribe version
MG2 API: Modify getvacationdetail API to add a flag to indicate Perm Stop vs Temp Stop
CM2-4435
CM42#2050, CM43#710
MG2: Modify the logic of Route delivery cut off time
CM2-3795
CM42#2040, CM43#700
MG2: Account number in Get Payment info
CM2-3676
CM42#2020,CM43#530
Complaint MG2: New Parameter for complaint Code API
CM2-5086
CM42#2380
MG2: Vacation API address update details
CM2-5353
CM42#2490
MG2 API: Modify adddeliveryscheule API to use Next deliverable date & Modify GetNextpublishingDate to include next billing & deliverable date
CM2-4819
CM42#2270
MG2: Create Complaint is taking only Normal and both as valid complaint type valid, Its giving error for Formal type
CM2-5635
CM42#2630, CM43#1460
Description
Jira#
HotFix#
Subscribe version
Apple Pay: CIRC API - Changes to the CircAPI in Create Subscription & Create Subscription by Campaign Method
CM2-3443
CM42#1870, HM42#230, CMO42#380, CM43#670, HM43#150, CMO43#210
Add or update a recurring tip and/or add a one-time tip
CM2-4439
hm42#250, hm43#160
MG2 Redeem Gift: MoveIn Transaction is not getting processed. Getting error "Route publication record does not exist for publication VCP, route
CM2-3208
HM42#260, HM43#110
Taxes not calculating
CM2-4971
HM42#280, HM42#290
Gettax API - modify find to not require county
CM2-5072
HM42#300
Description
Jira#
HotFix#
Subscribe version
Gannett Rating Issues - CS API not returning proper terms
CM2-5001
cmo42#490, cmo43#280
3.13
Description
Jira#
HotFix#
Subscribe version
AutoRenew should be handled through Paypal OLD PAS independent of NavigaPay BR
CM2-5660
CM43#1470
NCS Circ: Closed
Application Area
Description
Jira#
HotFix#
Subscribe version
Circ API
Ability to manage Gift subscriptions
CM2-2966, CM2-3135, CM2-3271, CM2-3376, CM2-3377
HM#40, HM#80, HM#100, HM#110
3.13
Circ API
ApplePay
CM2-3321, CM2-3322, CM2-3343
CM#510, CM#670, HM#150, CMO#210, HM#140, CM#650
3.13
MicroService API
Ability to manage demographics
CM2-3211,CM2-3210,CM2-3212,CM2-3324,CM2-3095, CM2-3094
HM#40, HCM#380, CM#390, CM#410
3.13
Subscribe Extracts
Changes to Demographics extracts on Discover side to get extracts based on Audience Category
CM2-3552, CM2-3551
CM#510
3.13
Subscribe Extracts
Changes in extracts to add payment source to extracts for Apple pay integration
CM2-2683
CM43#490
3.13.1
NCS Circ: Out, Closed Dec 2021
Description
Jira#
HotFix#
Subscribe version
Complaint code with ValidWhen = Always not honored in CS API
CM2-5861
CMO43#360
Description
Jira#
HotFix#
Subscribe version
Recurring tip for auto-renew subscription
CM2-4572
cm43-#800, cmo43-#250 (compile only), hm43- 170
MG2: Circ API - GCI Rounding up donation codes adding 3 more adjustment codes/amounts
CM2-5516
HM43#250, CMO43#350, CM43#1620
Description
Jira#
HotFix#
Subscribe version
MG2 API: Payment Profile - GET a Payment Profile
CM2-4526
CM43#850
MG2 API: Payment Profile - ADD a Payment Profile
CM2-4523
CM43#860, CMO#270
MG2 API: Payment Profile - DELETE a Payment Profile
CM2-4524
CM43#870
MG2: Update Vacation: Once the temp starts processed, it doesn’t allow us to change the tempAddressEnd date
CM2-5366
MG2 API: AddPaymentProfile is not throwing error when CCExpireDate is in past
CM2-5011
CM43#1610
MG2 MicroAPI: Create a new microAPI to have an address update and delivery schedule update in one go
CM2-6037
Description
Jira#
HotFix#
Subscribe version
Temp Stop Tran can be Modified to Vacation Pack = Yes if the transaction is Modified when the Reason Code does not allow Vac Pack
CM2-5558
CM43#1630
Resolved Issues
NCS Circ Maintenance Release Issue
Customer Service:
Session Context Errors that occurred while launching a new customer service session to update a subscriber’s opt-in or opt-out of E-Bill using the BillingChg transaction and then modifying the Renewal Delivery Override information have been resolved.
CM2-7411
CM43#2550
Customer Service:
Transaction processing for MoveIn and MoveOut transactions is now running successfully for accounts that were on a combo subscription previously.
CM2-7236
CM43#2400
Customer Service:
Creating a Temp Stop transaction with the “Send Email Confirmation” checkbox selected in Customer Services will no longer result in any debug warnings.
CM2-2953
CM43#2980
Customer Service:
The calculation for extending days by applying the incorrect adjustment amount in complaints has been corrected now in
CM2-8249
CM43#3660
Customer Service:
The issue where an incorrect CopyRateByDay is calculated for subscribers on a Rate Code with the Rate Terms in month, year, or quarter and if the payment includes a Wallet Amount has been fixed.
CM2-8787
CM43#3760, CM43#3790
Accounting:
A fix in the validation of the Bank Draft program has been made to accept Bank IDs that use the HSBC file format.
CM2-9086
CM43#4080
Tools:
The verbiage in the Remarks field on BillingChange transactions is now dynamic and will populate information based on the UpdateCode that is provided in the file.
If UpdateCode is 1, then Remarks will be “Token Account Updater - New CC Expire”
If UpdateCode is 2, then Remarks will be “Token Account Updater - New CC Number and Expire Date”
If UpdateCode is 3, then Remarks will be “Token Account Updater - Account Closed”
An error will be thrown for any other UpdateCode or for leaving it blank.
CM2-6522
CM43#2280
Conversions:
Added the subscription payment tip and adjustment amounts, also Modified the settings of the Temp Stop/Restart Date based upon subscriber status and the Account export to account for non-delivery account. The updated information has been exported to the Subscription and Account export files.
CM2-7873, CM2-8263
CM43#3000,CM43#3510
Conversions:
The performance of Demographic Edits to run 130k records has been optimized now.
CM2-8223
CM43#3450
Carrier Mail Export now exports all messages to the carriers/routes when utilizing the multiple delivery address feature or the mapping feature, which allows a subscription to be delivered by multiple routes.
CM2-1274
CM43#3640
The 1099 Audit Report, in Reporting > Account > 1099 Audit, has been modified to reflect the changes made to the 1099 IRS form, and it now produces data for all three form types in a single report (Misc., NEC, and Interest)
CM2-7381
CM43#2470
Vindicia GetPayments now creates payments with the correct rate code for both AutoPay and normal Subscribers.
CM2-5597
CM43#2950
Subscribe Extract now exports all addresses and will display them in the Address Master even if the subscriber’s Route Publication record is end-dated.
CM2-7663
CM43#3100
A fix program has been created to update the Zip Code and Zip Pattern fields of the Country table used in the Subscription Link.
CM2-8093
CM43#3290
A fix program has been created to add PayTrace and other recently added vendors to the Add-On Table, such as Bambora and Stripe.
Setting the business rule— If using DTI Payment Authorization, which third party payment authorization product integration is used? to newly added vendors such as Paytrace, Bambora, and Stripe will no longer make the Addon check fail.
CM2-7746
CM43#2760, CM43#3780
The Lock-Table overflow error caused by payment refunds of declined cards for Digital Address Subscribers has been fixed, and subscriber refunds are now processed in a separate batch.
CM2-7871
CM43#3020
A set of new decline response codes returned by Payway has been added to CM43 > Setup > System > Pymt Auth Messages.
CM2-6577
CM43#2190
When a credit card payment is initiated using Edgil as the payment vendor, the NavigaPay I-frame window now shows the right information, and the payment is processed successfully.
CM2-8221
CMO43#510
When creating a subscriber with Billing Method = “Carrier Collect,” the CircAPI threw an error message if no rate code/term/length details were provided.
To resolve this issue, the Customer Service Business Rule— “Should carrier collect subscriptions be assigned a rate code?” logic has been modified such that only if the value is set to “Yes,” then the rate code/term/length details are mandatory, and failure to provide them will result in an error stating “No value passed for required field, Rate, Term, Length combination not valid.”
CM2-7490
HM43#520
Adjustment only payment through CircAPI is now buying the correct number of days and extending the Subscription Expiration date.
CM2-6448
CM43#2200,CM43#2310
Digital subscriptions can now be started in CircAPI, CreateSubscription, up to 7 days prior the Start Date of the email address.
CM2-7942
HM43#420
The issue with the “Requested Refund?” checkbox being selected on the Customer Service screen when a PermStop is created using the CircAPI has been resolved by setting the checkbox to false by default.
CM2-8235
HM43#530
Code changes have been made to eliminate erroneous debug messages that were terminating the Circulation API calls.
CM2-8991
HM43#590
In the CreateSubscription API, the error "Invalid Rate Code" was shown since the Rate Code validation was performed against DeliveryMethod (Online/Mail/Route) instead of DeliveryType (Carrier/Motor/HomeDel). This issue has now been resolved.
CM2-9074
CM43#4070, HM43#600
This page has access to 2020.4.0 version Issues for NCS Circ.
Customer Service:
The following four new Business Rules have been introduced in Customer Service:
Which Adjustment Code should be used for Print Trial Subscriptions?
Which Adjustment Code should be used for Digital Trial Subscriptions?
What is the reason code for Trial Subscriptions?
What should be the maximum number of days for Trial Subscriptions?
CM2-7318
CM43#2880
Customer Service:
CM2-7527
CM43#3200
Accounting:
The Subscriber Renewal Notice Export, in Accounting > Subscriber > Renewal Notices, now includes the Publication Code in addition to the Publication Name, providing a static data point in the file to clearly identify the publication for which the renewal is produced.
CM2-5351
CM43#2500
Accounting:
A new dropdown for ‘Notice Type’ has been added to the Auto Renew Notice Export screen in Accounting > Subscriber > Auto Notice Export.
The dropdown has three options:
‘Trial End’ - returns a list of Auto-Renew Subscriptions that have a Trial active on them,
‘Auto-Renew’ - returns regular Auto-Renew Subscriptions, and
CM2-7528
CM43#2830
Accounting:
A fix program has been created to get the Security ID menu included in proto data in Graphical Setup > Accounting > Subscription Rates > Fee Code.
CM2-7299
CM43#2460
Accounting:
The logic that determines the payment amount to include Fee Tax in the total payment amount has been updated.
When a payment is cancelled, the system now creates a ‘PymtCancel’ transaction with all the amounts (Payment, Tax, Fee, Premium, etc.) precisely identical to the amounts of the original payment but with a negative sign to nullify the payment.
Also, convert records for Fee Tax will be created with both equal and negative amounts.
CM2-7953
CM43#3250
Accounting:
A set of new parameters have been added to the FindTax API, allowing the API to return additional details on the ‘fee amount’ and ‘tax on the fee amount’ when executed.
Print bill Fee Amount
Activation Fee Amount
Total Fee Amount - Sum of Print bill Fee Amount and Activation Fee Amount
Taxable Fee Amount
Total Fee Tax
CityFeeTax
CountyFeeTax
StateFeeTax
CountryFeeTax
TotalFeewithTax - Sum of Total Fee Amount and Total Fee Tax
GrandTotal - Sum of TotalFeewithTax and TotalAmountwithTax
Note:
These new fields are only displayed in the response if the SubscriptionID is provided as an input parameter.
iCM2-7789
HM43#430, HM43#510
Accounting:
A new field, ‘Fees Owed Tax’, has been added to the Grace Owed Report, in Accounting > Subscriber > Grace Owed Export.
CM2-8115
CM43#3420
Accounting:
In the Carrier Billing Account Direct Deposit Report, under the Original Amount and Adjusted Amount columns, Pending Total and Approved Total have been added.
CM2-8754
CM43#3720
Tools:
The Import error “IMPORT data field wider than 65534 characters. (4138)” on running the Batch Hygiene in Utilities > Subscription/Address has been resolved.
CM2-1268
CM43#2680
Tools:
CM2-7693
CM43#3230
Tools:
(CM2-5348
CM43#3280)
Conversions:
Conversion Edits - The logic for validating the Credit Card Expire date has been changed from hardcoded values to ‘Current Year to Current Year + 5’.
CM2-6552
CM43#2230
Conversion Edit Reports:
CM2-7235
CM43#2370
Setup:
On running the Decrypt/Encrypt Private Info, the “payment source” and “PayPal email id” fields are now added in the SubscriptionPayment Table. However, the Carrier table now includes the “BankDraft” Vault ID
CM2-7707
CM43#3150, CM43#3120
Setup:
CM2-7737
CM43#2820
Setup:
CM2-7867
CM43#3050
Setup:
The following changes have been made to the Mass Import Export utility to update the End Date of existing records:
When the StartDate of a DB record matches the StartDate of an imported record, the EndDate of the DB record will be set to the EndDate of the imported record.
When the Start Date of a DB record is less than the imported record StartDate, the DB record EndDate is updated to the imported record StartDate – 1, and a new record with imported values is created.
Setup:
The following is a list of Tables/Groups where changes have been implemented:
ABCZonePublication
Area
ChargeCode
CreditStatusPublication
DeliverySchedule
DistribZone
District
ReasonInfo
Region
SubSource
TaxAuthority
TaxAuthorityPublication
TownOf25
CM2-7902
CM43#3330
Setup:
CM2-5345
CM43#3690
CTI API:
A new API “CTAddUser” has been added in the ctimap file to add users.
CM2-6329
HM43#370
Circulation API:
CM2-7457
HM43#390
Circulation API:
CM2-7317
CM43#2720,HM43#400, CMO43#480
Circulation API:
The Circ API CreateDayPassByCampaign has been updated with the following changes.
If the ‘Subsource Type’ or ‘Subsource Required’ is set to True and no Subsource is passed in Campaign Setup, the username in the Campaign Circ API will be used as the Subsource, and a Subsource entry will be created in setup.
If a value is provided in the Subsource field in Campaign Setup, it will be reflected in Daypass Subsource.
If the ‘Subsource Type’ and ‘Subsource Required’ fields are left blank, the Daypass generates a blank value in the Subsource field.
CM2-6575
HM43#360,CM43#2210
Circulation API:
The CreateSubscription CircAPI now includes a new parameter “Copies,” which allows users to request one or more than one copy for all the days of the subscription. Also, the CircAPI GetSubscription now includes this new parameter, “Copies,” which displays the number of copies for the days of the week for which the subscriber has delivery. Note:
CM2-7966
HM43#450, CM43#3180 ,CMO43#490
Circulation API:
CM2-8750
HM43#540
Circulation API:
Taxation on the Activation and Printed Bill Fees will be applied in NCS Circ for payments created through the CS API and Circ API, and the payment amount will now be computed by including the Fees Tax Amount.
CM2-7791
Circulation API:
CM2-8251,CM2-9096
HM43#490,HM43#610
Circulation API:
CM2-7866
HM43#440
Circulation API:
CM2-8868
HM43#570
CM2-8037
CM43#3650
Naviga Pay:
A billing change transaction is now created for AutoPay users, resulting in records being updated with new credit card details returned by Payway’s Account Updater through NavigaPay when the error status code = 2 and a change in CC number or expiry date is encountered during a sale transaction. Note: The Billing Change Reason Code have been hardcoded as ‘Payment’.
CM2-7069
CM43#2330
Naviga Pay:
A billing change transaction is now created for AutoPay users to remove them from AutoPay when Payway returns a status code of 5 through NavigaPay during a sale transaction.
CM2-7070
CM43#2330
Naviga Pay:
When using NavigaPay, payments will no longer be processed if the database and server host names do not match.
CM2-7091
CM43#2480
Naviga Pay:
Two new Business Rules have been introduced in the Customer Service section to replace the earlier hardcoded reason codes for creating a billing change in the case of “Credit card details changed or discontinuing from Auto Pay in case of expired card”. Also the status remarks have been updated to “Card Details Changed - Card Number and Expiry Date Updated”.
What is the default reason code for discontinued Autopay when Credit card account is updated?
CM2-8927
CM43#3890
Naviga Pay:
Previously, after enabling NavigaPay for ACH, subscriptions that contained Bank Draft information had payment processing issues since the existing records lacked a VaultID. To address this, a new utility has been created that will link VaultID and CustomerID with AccountNumber and BankNumber, which are associated with Subscriptions as AutoRenewal information.
CM2-8869
CM43#4060
Naviga Pay:
Under the Billing tab of Route Service > Setup > Account Services, two new buttons for ‘Modify’ and ‘Delete’ have been introduced, allowing the CSR to modify or delete the existing Bank Draft details of a Billing Account.
Additionally, if the BR - ‘Will Naviga Pay be used as the payment gateway?’ is set to ‘Yes,’ the Bank draft fields will be greyed out when creating a new Account Setup.
CM2-7529, CM2-7530
CM43#2700
Naviga Pay:
A new menu option has been added in Graphical Accounting > Subscription Payments – ACH Status Update. This option retrieves the status of Bank Draft payments and updates it accordingly. A Payment Decline record is created when a payment fails.
CM2-7613, CM2-7614
CM43#2790,CM43#2800
Fees Tax information for Activation and Printed Bill Fees has been added to the Fee Analysis Report under Reporting > Subscriber > Fees Analysis.
CM2-8116
CM43#3600
Extracts
A set of new fields have been added to the multiple NCS Extracts files:
Name and Zip Code of Subscription Credit Card Holder
Service Copies that were missing in the Route Draw
Account file - Credit Card Expire date, Zip Code, and Holder name.
TranNumber in the TranHistory Extract.
Note:
The new changes are available in Subscribe Extract’s export version 5. Please contact Naviga Support for this change to be implemented.
CM2-7218
CM43#2440,CM43#3730
Extracts:
A set of new fields have been added to the sub_master.txt file of Subscribe Extracts.
Credit Status
Trial Term
Trial Length
Trial Start Date
Trial End Date
Note:
The new changes are available in Subscribe Extract’s export version 5. Please contact Naviga Support for this change to be implemented.
CM2-7581, CM2-7759
CM43#2910,CM43#2900
Extracts:
In the auto_renew.txt file of Subscribe Extracts, a new field, “Creditcard_holder_name”, has been introduced between creditcard_type and payment_source fields.
Note:
The new changes are available in Subscribe Extract’s export version 5. Please contact Naviga Support for this change to be implemented.
CM2-8179
CM43#3580
Extracts:
A set of new fields have been added to the payment.txt file of Subscribe Extracts.
Masked Credit Card number
Credit Card expiry date
Masked Bank number
Credit Card holder name
Credit card type
Payment Source
Note:
The new changes are available in Subscribe Extract’s export version 5. Please contact Naviga Support for this change to be implemented.
CM2-8172
CM43#3560
An alert will pop-up on the customer service screen if a CSR view a subscriber account information who is on Trial subscription. The alerts can be configured under Setup
> Distribution
> Notification
.
‘Both’ - returns a combination of the two subscriptions mentioned above.
When running a Grace Owed Report for any subscription with fees, the export file will now include a field for Fees Tax. In addition, Grace Owed Export would include the Fees Tax information in the remark.
The Pending Total would include all failed transactions, while the Approved Total would include all successful transactions, and the Carrier Total would be the total of the Pending Total and the Approved Total.
In NCS Circ, Activation and Printed Bill Fees are now taxed, and the payment amount will include the Fees Tax amount.Activation Bill FeesPrinted Bill Fees
Select the required Distribution Information from the Advance Distribution Information table and click on Copy Distribution Info Range button. A pop-up window will be displayed to add, update, or delete records depending on the date range passed for selected weekdays in the specified range.
Subscriber Status (Active, Temp Stopped, Perm Stopped) has been added in the Edit Reports for Subscription Edit error 131.
In Setup > Accounting > Subscription Rates > Fee Code, a new checkbox “Is Taxable?” has been added to apply tax on the Activation and Printed Bill Fees. Hence the payment amount will be calculated including the Fees Tax Amount.
To import or export the Sub Source, a new dropdown value “Sub Source” has been added under Table/Group name of Mass Import/Export Utility.
In the AutoRenewTerm table, the grace days and renew days will now include a field for Trial Subscriptions and the Delivery Method (Route, Mail, Online). Also, a new field for Trial Subscriptions has been added to the notice days. See the FAQ document for further details.
The FindSubscription CircAPI end point has been updated to give information about whether a Subscription is now on Trial. The response now has a Parent Tag, “Trial,” that provides relevant details such as ‘InTrial’ (Yes/No), ‘Start Date,’ ‘End Date,’ ‘Rate Code,’ ‘Rate Term,’ and ‘Rate Length’.
Create Subscription CircAPI has been modified with the below three new fields Trial’, ‘Trial Term’, and ‘Trial Length’ to support the creation of Trial subscription.
The maximum permitted value is 99, while the minimum is 1.
The CreateSubscription CircAPI now has a new output parameter, RestartDate, which will show the date when the subscription has been restarted in the response.
The FindTax API now includes a new “Rate Code” field, which allows fees to be calculated using the Rate Code and ProductID entered in the API if the SubscriptionID is not provided.
The CircAPI ‘GetDeliveryAddress’ now includes a new parameter, MoveOutDate, in the response, allowing the API to return information on when the subscriber is moving out of the old address and into the new address.
Two new fields have been added to the FindSubscription API: “IsFuturePermStop” and “FuturePermStopDate.” If a subscription contains an unprocessed future Perm Stop transaction, the FindSubscription API will return the logical answer for “IsFuturePermStop” as “yes” and the transaction date for “FuturePermStopDate”. If no Perm Stop or Processed Perm Stop exists, the logical field “IsFuturePermStop” will return “no.”
A new business rule— Should Auto Payments/ Auto Notice be generated for Subscriptions with unprocessed Perm Stop on expire? has been added in Subscriber Payments Section with the default value set to Yes. When set to No, raising invoices, or generating Auto-Renew Payments will be suppressed if the subscriber’s Expire date has a future Unprocessed Perm Stop.
What is the default reason code for change in credit card details?
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Product Information contained within this document, including technical information and functional specifications, is subject to change without notice. Naviga reserves the right to make any changes to the information in this document at any time without notice. Naviga makes no warranty, representation, or guarantee regarding the suitability of its products and services for any particular purpose.
This section contains information about NCS Circ versions and service packs.
Please note that for all new clients minimum version required is 2020.2-1
NCS 2020.2-1 will include all the service packs initially issued for 2018.5