Overall Project Roadmap

Project Initiation

  • Contract Approval & Project Launch Date Agreement

  • Executive Project Customer Success Team Selected

  • Hands On Implementation Team Selected

  • Agreement On Project Goals

  • Super User Network And End User Change Management Initial Plan

  • Create High Level Project Plan With Estimated Dates

Review Changes To System And Business Processes

  • Document Existing Business Processes

  • Link Process Change Decisions To Overall Project Goal Agreement

  • Understand How Naviga Ad Software Currently Works

  • Identify Revised Business Process Gaps/Bottlenecks/Needs

  • Identify Reporting needs

  • Match functionality needs to Naviga Ad capabilities

  • Identify any reporting gaps and develop solutions

  • Impact of Parameters & Security In Naviga Ad

  • Setup of Tables/Ratecards/Forms/Dropdown Lists

  • Plan Custom End User Training & Documentation

Review Conversion Requirements

  • Define What Is Needed And What Can Be Converted

  • List of Data Sources

  • Extent of Data How Far Back, What Data?

  • Data Cleanup, is anything to be changed prior to import?

  • Setup Header files and security settings prior to data import

  • Discuss testing Procedures

Account Setup

  • Hosted hardware Setup & Software Installation

  • Finalize system setup decisions prior to user access

  • Workspace setup as needed

Perform Data Conversion (As Needed)

  • Import data

  • Retest for final import

  • May convert more than once depending on needs

Interfaces/Forms

  • Forms Design

  • Any external interfaces needed? (e.g. Credit Card Processing, GL, GAM)

Training

  • Administration Training & Procedures

  • Super User Training (If desired)

  • End User Training

  • Plan For Future New Hire Training & Helpdesk

Test

  • Have goals been met

  • System Functionality

  • Workflow Procedures

  • Reporting Capabilities

  • Training Methods

  • Implementation & Use

  • Evaluation & Changes

Implementation

  • Go Live (May be phased)

  • Ongoing Training

  • Administrative Procedures (End Of Month Balancing etc.)

  • Upgrade Path

  • Project Evaluation

  • Ongoing Process & Relationship

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