> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/naviga-propel-end-user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/naviga-propel-end-user/propel-agency-user/logging-in-as-an-agency.md).
# Logging in as an Agency
{% hint style="info" %}
Please note, if you are a new agency to the media company, once you have successfully created your agency account here, you will need to contact the media company to proceed to book orders in our system. Your agency account will need to be connected to the advertiser account for whom you are booking campaigns. That is something we will need to connect for you in our back-end system before you can book orders on your clients' behalf.
{% endhint %}
The first screen in the self-service portal will request the user to enter their email address.
1. For an existing user already doing business with the media company, enter the email address used in previous correspondence so that we may connect your self service user with your existing system account.
2. For a returning user, the next screen will request the user supply their password. \
For a new user, the next screen will request they fill in some account details and establish a password.\
\&#xNAN;**\*\*IMPORTANT** - select the Agency Tab at the top to ensure that your self-service account is created as an agency type account.
3. Once the user has filled in all the fields, and have agreed to terms and conditions, click continue.
4. A verification email will be sent to the users email address. If it isn't seen right away, please check spam folder and mark as "not spam" and/or make us a trusted sender so that future emails come into your inbox. If the email isn't received after a time, the resend email button will become enabled and the user can receive another verification email.\
5. The email will look like this. Click the Verify Link\
6. The user will return to the self-service login screen where they can follow steps 1 & 2 above to login with user and password to enter the system.
Upon logging in, the agency user will have additional screens compared to a direct advertiser.
---
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