Activity Code

Tasks can be reassigned, escalated, completed, and changed in other ways. Whenever a user updates a task, an activity code must be specified. Activity codes function as reason codes. For example, you may have activity codes such as “vacation” and “no time” defined for task reassignment.

Activity codes are defined in the Tasks module as follows:

• Select Setup | Activity Code to display the Activity Code Setup window.

  
• Click Add and define the activity code by completing the following fields.

  Field	Type	What to enter
  ACTIVITY TYPE	predefined	Specify the type of activity that this activity code may be used with. Choices are complete, due date chg, escalate, note, priority chg, reassign, and start date chg.
  ACTIVITY CODE	open (unlimited)	Enter the activity code ID.
  START DATE, END DATE	date	Enter the date range during which the activity code may be used. END DATE can be blank.
  DESCRIPTION	open (unlimited)	Enter a description of this activity code.

• Click OK to add the activity code.