Find CC Transactions
This option allows you to locate subscriber and account payments and refunds using the credit card number. For example, if a non-subscriber finds a charge on his credit card statement and wants to know what the charge was for, you can use the credit card number to locate the payment since no subscription ID is available.
To locate credit card transactions:
Select Tools | Find CC Transactions to display the Find Credit Card Transactions window.
Click Add and complete the following fields.
| Field | Type | What to enter |
|---|---|---|
START DATE END DATE | date | Enter the date range to cover. |
CARD NUMBER | open | Enter the credit card number to search. |
PAYMENTS REFUNDS | yes/no | You can search for payments, refunds, or both. |
TYPE | setup | Indicate they type of transactions you want to search: subscriber, account, or both. |
AMOUNT | decimal | Enter the amount of the transaction, if known. |
INCLUDE TIP | yes/no | Select this checkbox if the entered amount includes a tip. |
Click OK and then Continue to locate the credit card transactions. There is no printed report.
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