Find CC Transactions

This option allows you to locate subscriber and account payments and refunds using the credit card number. For example, if a non-subscriber finds a charge on his credit card statement and wants to know what the charge was for, you can use the credit card number to locate the payment since no subscription ID is available.

To locate credit card transactions:

• Select Tools | Find CC Transactions to display the Find Credit Card Transactions window.

• Click Add and complete the following fields.

Field	Type	What to enter
START DATE END DATE	date	Enter the date range to cover.
CARD NUMBER	open	Enter the credit card number to search.
PAYMENTS REFUNDS	yes/no	You can search for payments, refunds, or both.
TYPE	setup	Indicate they type of transactions you want to search: subscriber, account, or both.
AMOUNT	decimal	Enter the amount of the transaction, if known.
INCLUDE TIP	yes/no	Select this checkbox if the entered amount includes a tip.

• Click OK and then Continue to locate the credit card transactions. There is no printed report.