Rerate Subscribers

Use this option to rerate existing subscriptions due to a rate increase for selected rate codes. It will create a billing change transaction for all subscribers on a selected product, rate code, and delivery schedule. When the billing change is processed, the subscriber’s expire date will be adjusted back to reflect the rate increase.

To rerate subscribers:

• Select Tools | Rerate Subscribers to display the Rerate Subscribers window.

  
• Click Add and complete the following fields.

  Field	Type	What to enter
  PRODUCT	setup	Select the product ID.
  SUBSCRIBER TYPE	predefined	Select the subscriber type: In Grace, Paid, or Both.
  EFFECTIVE DATE	date	Enter the date on which the billing change transactions will be effective.
  RATE CODE	setup	Select the rate code that has changed, or enter “*” to multi-select.
  DELIVERY SCHEDULE	setup	Select the delivery schedule of the subscribers to be rerated, or enter “*” to multi-select.
  SOURCE CODE	setup	Select the source code of the billing change transactions.
  (REASON CODE) IN GRACE	setup	If the subscriber type is “In Grace” or “Both”, select the reason code to apply to the subscribers’ billing changes.
  (REASON CODE) PAID	setup	If the subscriber type is “Paid” or “Both”, select the reason code to apply to the subscribers’ billing changes.

• Click OK and then Continue to rerate the subscribers.