Status/Collect Cards
Status Cards
Office pay status cards serve to remind carriers not to collect from subscribers who are office pay. A card is printed for an office pay, paid complimentary, or unpaid complimentary subscriber if the subscriber:
Has just started
Has had other transaction activity that changed the expiration date
Has moved to a different address
Has been assigned to a different route
Is being serviced via a changed delivery schedule
Card dimensions are defined in the Reports section of Business Rules. Because Circulation will print the product, route, delivery schedule, expire date, name, address, and telephone number, the minimum size of the status card is 9 lines (or 1½ inches). If a subscription is delivered by multiple routes, a card will be printed for each route that delivers it.
To print status cards for all office pay subscribers, go to Reports | Account | Status Cards.
Collection Cards
Carrier collection cards alert carriers to new carrier collect subscribers. Cards are printed for carrier collect subscribers who started or switched to carrier collect within the date range entered. If a subscription is delivered by multiple routes, a card is printed for each route that delivers it.
To print collection cards for all collect subscribers, use Reports | Account | Collection Cards. Card dimensions are defined in Business Rules under the section “Reports”.
You can print these cards as often as you wish.
To print them:
Select Status/Collect Cards from the Distribution menu to display the Status and Collection Cards Processing window.
Select the appropriate checkbox for the product, edition, departure sequence and truck sequence for which to print status cards. Note that edition will be “*” unless you have separate publishing runs at the edition level (see A Note on Editions for details).
Click Modify Criteria.
Complete the following fields.
Fields Type What to enter PRODUCT
display
The product is displayed.
START DATE END DATE
date
Enter a start date and end date for transactions that should be included. For example, if an office pay new start falls within the dates specified here, a card will be printed for that subscriber
CARD TYPE
predefined
Enter Office Pay Status, Collection, or Both.
ADDITIONAL CARDS
yes/no
If you select this checkbox, you will have the option of entering one or more additional routes or subscription IDs. All of the available cards will be printed for the selected route(s) and/or subscription(s).
ROUTE
setup
Enter the route for which you want to produce additional cards or “*” to multi-select.
SUBSCRIPTION
open
Enter the subscription for which you want to produce additional cards or “*” to multi-select.
REPORT TYPE
predefined
Select Export or Print Cards. If you selected “Both” in CARD TYPE, then “Export” is the only option. Note: If you select “Export”, the remaining fields will be required. If you select “Print Cards”, the remaining fields will not be active.
FILE FORMAT
setup
Enter a user-defined format that has been set up in File Map.
FILE NAME
open (30)
Enter the name of the file that will be produced in the /dti/exchange/cm directory.
FILE OPTION
predefined
Select append to add this information to the existing file, or replace to replace the existing file.
Click OK and then Continue to produce the cards. See Printing Forms for information about how to load forms and configure your printer for this task.
Example—Office Pay Status Card
Example—Collection Card
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