Delivery Schedule

Use this option to change the delivery schedule and/or number of copies for a subscriber. For example, a customer may decide to receive the newspaper seven days a week rather than Monday through Saturday. Business Rules determine whether a source code is required for a delivery schedule change. A delivery schedule change cannot be entered for combo subscriptions—enter a combo change instead (see Combo Change).

To change a delivery schedule:

1. Find the subscriber whose delivery schedule you want to change.

2. Click on the Delivery Schedule button ().

   
3. Enter information in the fields described in the following table.

   Field	Type	What to enter
   Delivery Schedule Change
   CAMPAIGN	setup	If this delivery schedule change is the result of a campaign, select the campaign ID to automatically populate certain details of the campaign.
   PRODUCT	setup	Select the publication for this delivery schedule change, or accept the default.
   EFFECTIVE DATE	date	Enter the date for this delivery schedule change to take place.
   SOURCE	setup	Enter the source code for this transaction, such as “customer”.
   SUB SOURCE	setup	If this field is active, enter a sub source for the delivery change, such as a particular carrier.
   REASON	setup	Enter the reason code, such as “SODS” (Sunday-Only to Daily-Sunday), for this transaction.
   Delivery Schedule Information
   NEW SCHEDULE	setup	Enter the new delivery schedule.
   OLD SCHEDULE	display	The old delivery schedule is displayed.
   ROUTE	setup	If the subscriber’s route is changing as well as the delivery schedule, enter the new route ID here (you will still need to enter a route reassignment). Otherwise, leave this field defaulted to the subscriber’s current route.
   RATE	display or setup	A rate should automatically default based on the new delivery schedule. If no rate is displayed, or you wish to override the displayed rate, enter a valid rate code. Different rates may be available depending on the delivery schedule. A new rate may adjust the expire date—see A Note About Rerating Subscribers for more information.
   MERCHANDISE	setup	If promotional merchandise will be given to the subscriber as part of the delivery schedule change, enter the merchandise code here (to select multiple merchandise codes, select “*” and Ctrl-click codes from the selection list). Which merchandise codes are valid depends upon the reason code.
   FULFILL DATE	date	When the merchandise order is fulfilled, the fulfill date will be displayed.
   REMARKS	unlimited	Enter any remarks concerning this delivery schedule change.

4. If you want to change the number of copies delivered on a given day of the week, click the Copies button and enter the copy numbers in the Copies Per Weekday window that appears.

5. Click OK to accept the delivery schedule change.