Temporary Address

Use this option to enter temporary addresses for subscriptions. For example, a subscriber may ask that the newspaper be temporarily delivered to a hospital, nursing home, relative’s home, school, or vacation address. Only office pay subscribers can have temporary address changes (temporary addresses are typically mail; therefore, the subscriber needs to be office pay).

While the temporary address is in effect, circulation reporting will be based on the temporary delivery address, messages will be sent to each carrier, and the account draw will be adjusted accordingly for each route. Also, during the time a subscriber is at a temporary address, a message will be displayed to that effect. This will alert Customer Service personnel that the subscriber is at a temporary address. Business Rules determine whether a source code is required for a temporary address.

Entering a temporary address change is similar to entering a subscriber move (see Move).

To enter a temporary address:

• Find the subscriber whose address will be temporarily changed.

• Click the Temporary Address button ().

  
• Add or find the temporary address on the Address tab. Then click OK.

• Once you have added or found the temporary address, enter information about the temporary address in the fields described in the table below. You can also enter remarks about the temporary address by clicking the Remarks button.

  Field	Type	What to enter
  PRODUCT	setup	Select the publication the subscriber will receive at the temporary address, or accept the default.
  START DATE	date	Enter the first date that the subscription should be delivered to the temporary address.
  END DATE	date	Enter the date when delivery should resume at the permanent address, if known.
  SOURCE	setup	Enter a source code for this transaction.
  REASON	setup	Enter a reason code for this transaction, such as “tempadd” for temporary address change.
  LABEL GROUP	setup	Enter the label group for this temporary address (if mail delivered). You must enter either a ROUTE or a LABEL GROUP.
  ROUTE	setup	Enter the route for this temporary address (if route delivered). If the temporary address will be delivered by multiple routes, click the Routes button and enter the route that will deliver the paper on each day of the week.
  AAM ZONE	setup	Enter the AAM Zone for this temporary address.
  PLACEMENT	setup	Enter a delivery placement for the newspaper, if applicable. For example, the subscriber might request that the paper be put under the mat. Delivery placements can default from the router. If there is no delivery placement specified in the router, the subscriber’s delivery placement at the old address will default.
  RATE	display or setup	A rate should be automatically defaulted. Accept the default rate or enter another rate code for this transaction. A new rate may adjust the expire date—see A Note About Rerating Subscribers for more information.

• Click OK to enter the temporary address in the database.