| Field | Type | What to enter |
|---|---|---|
| Payment Information | ||
| PAYMENT TYPE | predefined | Indicate whether the payment is a check, cash, credit card or bank draft payment. If you enter “credit card”, the Credit Card window will open for entry of the credit card number, CVV2 value, expiration date, authorization number (optional), account holder’s name, and the transaction number of the payment in the authorization system, if applicable. If you use a Hosted Payment Page solution, the window will be called from the credit card authorization provider’s system, so that no credit card information is stored in Circulation. The Hosted Payment Page also contains name and address information to be used for credit card authorization. The subscriber’s occupant and address information default in these fields, but can be changed if needed for authorization purposes. See About Payment Authorization for more information. If you enter “bank draft”, the Bank Draft window will appear. Enter the client type (business or personal), the account type (checking or savings), bank number, subscriber’s bank account number, authorization number (optional) and authorization transaction number, if applicable. Business Rules determine whether Client Type is active, and the valid account types. If you enter “check”, you can click the Pay Type Info button and enter the account holder’s name. |
| CHECK NUMBER | open (8) | Enter the check number for the payment, if the payment is by check. |
| PAYMENT AMOUNT | decimal (7) | Enter the payment amount. Circulation determines the rate for which this subscriber qualifies; this and the amount determine the length of the subscription. The expiration date of the subscription will be extended automatically during payment processing. |
| COUPON AMOUNT | decimal (7) | Some newspapers issue coupons that can be sent in with payments. Enter the coupon amount, if applicable, for this payment. |
| TIP AMOUNT | decimal (7) | Subscribers may declare a certain part of their payment as a tip. Enter the tip amount, if applicable, for this payment. |
| ADJUSTMENT | yes/no | Part of the payment may be for a non-subscription item, and you would enter that amount in Adjustment rather than Payment Amount. For example, if a payment of 21.00 included 1.00 for a coffee mug, you would enter 20.00 in Payment Amount and 1.00 in Adjustment. Check this field to make a payment adjustment; the Adjustment window will open. Enter the adjustment code (such as “mug”) and the amount. |
| PAYMENT DATE | date | Enter the transaction date for this payment. |
| EFFECTIVE | date | The effective date for the payment is displayed. The effective date is the date office pay status goes into effect for the customer, and for office pay subscribers it will be the subscriber’s expire date. The effective date may be overridden only on complimentary or carrier collect payments that automatically convert the subscription to office pay. If the effective date is prior to the last publishing date for a carrier collect subscriber, back credit will be issued to the appropriate carrier. |
| More Information | ||
| TERM | predefined | Circulation displays the period type (day, month, etc.) after matching the payment amount with the subscription rates currently in effect. This can be overridden. |
| LENGTH | open (4) | Circulation displays the number of subscription terms purchased with this payment. This can be overridden. If the subscription term or length are changed by the operator, a message is printed on the Subscriber Payment Journal indicating that the subscription term was overridden. |
| SOURCE | setup | Enter the source code for this transaction. |
| REASON | setup | Enter the reason code for this transaction. |
| BANK | setup | Enter the Bank ID for this payment, if any. This determines the Cash in Bank GL account to which the payment will be applied. This field is required for check, cash, and bank draft payments. |
| BATCH | display | The batch in which this payment is included will be displayed in this field once the payment is accepted. |
| RATE, | ||
| DISCOUNT | display | The new rate and discount amount are displayed. |
| PAID TO | display | The date the subscription is paid up to displays here. |
| SEND EMAIL CONFIRMATION | yes/no | An e-mail confirmation message for the payment can be sent to the subscriber, if you have e-mail confirmations implemented for payments and the subscriber qualifies (see About E-mail Confirmations). If there is an amount in the Payment Amount field, the standard Payment confirmation is sent. If Payment Amount is zero and only a tip or donation are specified, the Tip or Donation template will be used instead. |
| Remarks | ||
| REMARKS | unlimited | Enter any remarks for this transaction. The remarks will appear on the Payment Journal and will remain with the payment transaction for future reference. |
| TOTAL CHARGE | display | The total charge for this payment is displayed. |
Note:
The Hosted Order Page (HOP) may be bypassed for entering vault details, depending on the Business Rule “Should the Hosted Order Page be allowed to be bypassed for vault details of Subscriber Payments?” (Pymt Auth – General).
When creating a one-time subscription payment for a subscriber who does not have an associated email address, and the payment is processed through the CyberSource SA Payment Vendor, the following behaviour applies:
Note:
When using the Moneris payment vendor, the Customer ID field label is displayed as Issuer ID in the Payment Information window.
The Issuer ID is captured and displayed along with other payment details and is stored as part of the transaction record during payment processing.
For all other payment vendors, the field label remains Customer ID.
Note: If the user has credit card override permissions in Transaction Security, the message will be similar but say “Press Yes to continue or No to remove the surcharge.” If the user presses No, the payment will still be entered, but without the surcharge.
Note: For Bank Draft payments, the Delete button and the ability to modify the payment are disabled on the Customer Service screen until the associated Batch Payments have been processed.