Restart

A Restart allows you to restart a temporarily stopped subscription. You may need to enter a restart for a subscription that was temporarily stopped, if the restart date was not known at that time (if the date was entered with the stop transaction, it is not necessary to use this option).

Multiple restart dates can be entered for the same subscriber to correspond to multiple stop dates. Future restart dates can be modified, if required.

A warning message appears if you attempt to enter a restart for a date that has already been processed. You may not enter a restart for a subscription that has been permanently stopped; instead, you must enter a new start. You cannot enter a restart if the date entered causes the number of back-dating days to exceed the number allowed by Business Rules. Business Rules also determine whether a source code is required for a restart.

To enter a restart:

1. Find the subscriber that should be restarted.

2. Click the Restart button ().

   
3. Complete the following fields and click OK.

   Field	Type	What to enter
   Restart Information
   PRODUCT	setup	Select the publication to be restarted or leave the default.
   RESTART DATE	date	Enter the date on which the subscriber should begin receiving the paper.
   SOURCE	setup	Enter the source code for this transaction, such as “cust” or “carrier”.
   SUB SOURCE	setup	If this field is active, enter a sub source for this transaction, such as a particular carrier.
   REASON	setup	Enter the reason code for this transaction, such as “vacret” (subscriber returning from vacation). If a reminder message is set up for the reason code, it will appear in a popup window after the field is entered.
   PREV DELIVERY	yes/no	If this field opens, indicate whether a previous day’s paper (such as the previous Sunday) should be delivered to the subscriber. This defaults from Business Rules.
   SEND EMAIL CONFIRMATION	yes/no	An e-mail confirmation message for the restart can be sent to the subscriber, if you have e-mail confirmations implemented for restarts and the subscriber qualifies (see About E-mail Confirmations).
   Donation Information
   DONATION, ALL DAYS, DAYS	setup, yes/no, integer (5)	If the subscriber wants to donate some or all the value of their papers for the stopped period, enter the donation code for the party receiving the donation. Then, indicate whether all days are being donated and, if not, the number of days to be donated. Note that the subscriber may be forced to donate some or all of the vacation days, based on the vacation credit Business Rules in the General section (see the Setup manual).
   Remarks
   REMARKS	unlimited	Enter any remarks that should appear on the carrier’s bundle top and/or the District Manager Report.

Note: When a subscription that is part of a combo restarts, a transfer out and transfer in transaction are created in order to allocate the temp stopped days across the whole Combo. This keeps the end grace and expire transactions in sync.