Introduction to Subscribe
Last updated
Last updated
DISCLAIMER
Product Information contained within this document, including technical information and functional specifications, is subject to change without notice. Naviga reserves the right to make any changes to the information in this document at any time without notice. Naviga makes no warranty, representation, or guarantee regarding the suitability of its products and services for any particular purpose.
Welcome to the public documentation platform for Subscribe – a flexible customer engagement and retention solution for media clients!
If you are looking for something in particular, try out our search function in the top right corner. Otherwise, check out the sections we have below
For a general overview of Naviga pillars and products, please check the introduction video in the Additional resources section.
To jump straight to the application guides, please check the Naviga Applications and User Guides section.
Please check the Subscribe Features section to find info about the specific feature, its prerequisites, setup and flow.
To find out about the latest releases and the features delivered, please check the Release Notes section.
Within Naviga Subscribe one can find the following client-facing applications:
Solicitor Concierge - an application designed to help you create Offer Groups, sell your Offer Groups, and manage the users who have access to them
One CSR Portal - an application for Customer Service Representatives to manage subscriber accounts and registrations
Landing application - an application that provides easier access to all the client-facing applications from one page
Content Management System or CMS - application to manage content, look and feel of Subscription Panel and Subscriber Concierge site
The following applications are also part of Subscribe, but they are designed for the end-users:
Subscription Panel - an end-user-facing application that allows to view offers and then make a subscription purchase
Subscriber Concierge Site also referred to as Self-Service or Account Management - end-user website that allows subscribers to manage their accounts and subscriptions
Subscribe APIs are publicly exposed so clients can utilise them and build their own integrations and front-end solutions based on Subscribe APIs. To get access to API documentation please get in touch with your Project Manager or Naviga Support team.
Subscribe has integration with several circulation systems like the Newscycle Circulation system of NCS, Matrix, CirculationPro etc.
Some features are supported only for specific circulation systems; some of them are available for all circulation systems or do not depend on the circulation system at all. You can find the required information in the prerequisites of the feature description or in the Release notes.
Newscycle Circulation system a.k.a. NCS Circ is also a part of Naviga. They are currently working to make their documentation public. You can find their Release Notes here. Also, you can find information about NCS Versions and Service Packs in the relevant section.
