Registration Management

CSRs now have the option to edit the customerRegistrationID field by using the Search feature under the User accounts module in the menu as well as using the Subscription Search under the Subscription Information module when starting a new call in the 'Digital' tab.

User accounts:

Subscription search:

Important:

1. When the CSR edits the customerRegistrationID it will update Naviga's Registration tables. It will NOT update Auth0 and is not expected to update any other third party service.

2. No event type is fired.

3. No historical data is retained.