> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/naviga-subscribe/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/naviga-subscribe/csr-user-guide/csr-introduction/registration-management.md).

# Registration Management

CSRs now have the option to edit the customerRegistrationID field by using the *Search* feature under the *User accounts* module in the menu as well as using the *Subscription Search* under the *Subscription Information* module when starting a new call in the 'Digital' tab.

#### User accounts:

![](/files/BtgYVkgzagMCttBtYXh0)

![](/files/OiD0TLwGMoCrEtzQSoVX)

![](/files/ehVL1OKhV4MkjCrPGnF6)

#### Subscription search:

![](/files/HXnSUuVpeJtXCeTOtg0X)

![](/files/oqe09Vd23WqKK92TVb8s)

![](/files/0ui6YOfTVBZlJlLmSGkq)

Important:

1. When the CSR edits the customerRegistrationID it will update Naviga's Registration tables. *It will NOT update Auth0 and is not expected to update any other third party service.*&#x20;
2. No event type is fired.
3. No historical data is retained.&#x20;


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