# Registration Management

CSRs now have the option to edit the customerRegistrationID field by using the *Search* feature under the *User accounts* module in the menu as well as using the *Subscription Search* under the *Subscription Information* module when starting a new call in the 'Digital' tab.

#### User accounts:

![](https://976659993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHtWY24ZsNeJjetCpNF%2Fuploads%2FvP6pHMVwGbzmvpzBC0K8%2FScreen%20Shot%202022-04-20%20at%2016.09.01.png?alt=media\&token=ff9c7d2c-0070-4f57-9b80-8dcc4ac46fdd)

![](https://976659993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHtWY24ZsNeJjetCpNF%2Fuploads%2F2sNxXfpKSaWE1OKxeI8E%2FScreen%20Shot%202022-04-20%20at%2016.11.04.png?alt=media\&token=0d752f6f-7e3e-4e8c-aaf6-5c9470661363)

![](https://976659993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHtWY24ZsNeJjetCpNF%2Fuploads%2Fp83AeEH9qLLrUpJwhII7%2FScreen%20Shot%202022-04-20%20at%2016.12.02.png?alt=media\&token=faa10111-dc24-4a18-849c-4f0766591480)

#### Subscription search:

![](https://976659993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHtWY24ZsNeJjetCpNF%2Fuploads%2FTLLGWvfe83Ic2OlR4z0C%2FScreen%20Shot%202022-04-21%20at%2019.10.43.png?alt=media\&token=c572b796-a6a8-4549-8f8f-220c51b0a4da)

![](https://976659993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHtWY24ZsNeJjetCpNF%2Fuploads%2Fe0VPVqvLyPvYxJxuStGQ%2FScreen%20Shot%202022-04-21%20at%2019.13.40.png?alt=media\&token=e55ee013-2d20-4233-95e9-28c5c4d8785f)

![](https://976659993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHtWY24ZsNeJjetCpNF%2Fuploads%2FNGsLV7eDPYsxjl9qhYOO%2FScreen%20Shot%202022-04-21%20at%2019.14.56.png?alt=media\&token=7a38ce54-a631-4158-9121-f6b5a24e3750)

Important:

1. When the CSR edits the customerRegistrationID it will update Naviga's Registration tables. *It will NOT update Auth0 and is not expected to update any other third party service.* 
2. No event type is fired.
3. No historical data is retained.