Editing User Details

Locking the User Account

Click on Edit icon of the respective user.

Click Save button to update the changes.

If the user tries to login with the Locked Account credentials, an error message is displayed as shown below

The Admin User has to unlock the account for the User credentials to be used again.

Enabling/Disabling the User

Admin can make an existing user account details in an enabled or disabled status.

The status can be checked based on the active status of the user from the list as shown below

Click Edit icon of the respective user.

The user details are accessible.

Uncheck the Active status.

Click Save button to update the details.

When the status of Active is rechecked under User Details, it shows the status as false

The disabled status of user can be confirmed by logging on Subscribe link.

Resetting/Updating the Password

Two new fields would appear to accept the entries of New Password and Confirm the same password.

Enter the New Password and re-enter the same password to confirm it.

The user can access his account by using the changed password.

As shown below, if the user tries to login with the old password, the system gives error.

The user can access the system with the new/updated password only.

Resetting/Updating the password through a link from User's Email id

The user can be instructed to reset the password through the mail id

Admin clicks Force password change button

The User receives an email with a link stating that the password needs to be reset.

The user can make the changes accordingly.