2020.4.0 Version - Resolved Issues

Resolved Issues

NCS Circ Maintenance Release Issue

Description(Cust.Service)
JIRA#
HotFix#
Subscribe Version

Customer Service:

Session Context Errors that occurred while launching a new customer service session to update a subscriber’s opt-in or opt-out of E-Bill using the BillingChg transaction and then modifying the Renewal Delivery Override information have been resolved.

CM2-7411

CM43#2550

Customer Service:

Transaction processing for MoveIn and MoveOut transactions is now running successfully for accounts that were on a combo subscription previously.

CM2-7236

CM43#2400

Customer Service:

Creating a Temp Stop transaction with the “Send Email Confirmation” checkbox selected in Customer Services will no longer result in any debug warnings.

CM2-2953

CM43#2980

Customer Service:

The calculation for extending days by applying the incorrect adjustment amount in complaints has been corrected now in

CM2-8249

CM43#3660

Customer Service:

The issue where an incorrect CopyRateByDay is calculated for subscribers on a Rate Code with the Rate Terms in month, year, or quarter and if the payment includes a Wallet Amount has been fixed.

CM2-8787

CM43#3760, CM43#3790

Accounting:

A fix in the validation of the Bank Draft program has been made to accept Bank IDs that use the HSBC file format.

CM2-9086

CM43#4080

Tools:

The verbiage in the Remarks field on BillingChange transactions is now dynamic and will populate information based on the UpdateCode that is provided in the file.

  1. If UpdateCode is 1, then Remarks will be “Token Account Updater - New CC Expire

  2. If UpdateCode is 2, then Remarks will be “Token Account Updater - New CC Number and Expire Date

  3. If UpdateCode is 3, then Remarks will be “Token Account Updater - Account Closed

  4. An error will be thrown for any other UpdateCode or for leaving it blank.

CM2-6522

CM43#2280

Conversions:

Added the subscription payment tip and adjustment amounts, also Modified the settings of the Temp Stop/Restart Date based upon subscriber status and the Account export to account for non-delivery account. The updated information has been exported to the Subscription and Account export files.

CM2-7873, CM2-8263

CM43#3000,CM43#3510

Conversions:

The performance of Demographic Edits to run 130k records has been optimized now.

CM2-8223

CM43#3450

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