2020.4.0 Version - Resolved Issues

Description(Cust.Service)

JIRA#

HotFix#

Subscribe Version

Customer Service:

Session Context Errors that occurred while launching a new customer service session to update a subscriber’s opt-in or opt-out of E-Bill using the BillingChg transaction and then modifying the Renewal Delivery Override information have been resolved.

CM2-7411

CM43#2550

Customer Service:

Transaction processing for MoveIn and MoveOut transactions is now running successfully for accounts that were on a combo subscription previously.

CM2-7236

CM43#2400

Customer Service:

Creating a Temp Stop transaction with the “Send Email Confirmation” checkbox selected in Customer Services will no longer result in any debug warnings.

CM2-2953

CM43#2980

Customer Service:

The calculation for extending days by applying the incorrect adjustment amount in complaints has been corrected now in

CM2-8249

CM43#3660

Customer Service:

The issue where an incorrect CopyRateByDay is calculated for subscribers on a Rate Code with the Rate Terms in month, year, or quarter and if the payment includes a Wallet Amount has been fixed.

CM2-8787

CM43#3760, CM43#3790

Accounting:

A fix in the validation of the Bank Draft program has been made to accept Bank IDs that use the HSBC file format.

CM2-9086

CM43#4080

Tools:

The verbiage in the Remarks field on BillingChange transactions is now dynamic and will populate information based on the UpdateCode that is provided in the file.

If UpdateCode is 1, then Remarks will be “Token Account Updater - New CC Expire”
If UpdateCode is 2, then Remarks will be “Token Account Updater - New CC Number and Expire Date”
If UpdateCode is 3, then Remarks will be “Token Account Updater - Account Closed”
An error will be thrown for any other UpdateCode or for leaving it blank.

CM2-6522

CM43#2280

Conversions:

Added the subscription payment tip and adjustment amounts, also Modified the settings of the Temp Stop/Restart Date based upon subscriber status and the Account export to account for non-delivery account. The updated information has been exported to the Subscription and Account export files.

CM2-7873, CM2-8263

CM43#3000,CM43#3510

Conversions:

The performance of Demographic Edits to run 130k records has been optimized now.

CM2-8223

CM43#3450

Description

JIRA#

HotFix#

Subscribe Version

Carrier Mail Export now exports all messages to the carriers/routes when utilizing the multiple delivery address feature or the mapping feature, which allows a subscription to be delivered by multiple routes.

CM2-1274

CM43#3640

The 1099 Audit Report, in Reporting > Account > 1099 Audit, has been modified to reflect the changes made to the 1099 IRS form, and it now produces data for all three form types in a single report (Misc., NEC, and Interest)

CM2-7381

CM43#2470

Vindicia GetPayments now creates payments with the correct rate code for both AutoPay and normal Subscribers.

CM2-5597

CM43#2950

Subscribe Extract now exports all addresses and will display them in the Address Master even if the subscriber’s Route Publication record is end-dated.

CM2-7663

CM43#3100

Description

JIRA#

HotFix#

Subscribe Version

A fix program has been created to update the Zip Code and Zip Pattern fields of the Country table used in the Subscription Link.

CM2-8093

CM43#3290

Description

JIRA#

HotFix#

Subscribe Version

Modified MicroAPI, “GetRates” to return the valid Rate Codes.

CM2-6523

CM43#2590

Any billing changes transactions initiated from CircAPI with a transaction date before the Subscription’s Start Date, it will now be created only at the Subscription Start Date.

CM2-6453

HM43#340

Description

JIRA#

HotFix#

Subscribe Version

A fix program has been created to add PayTrace and other recently added vendors to the Add-On Table, such as Bambora and Stripe.

Setting the business rule— If using DTI Payment Authorization, which third party payment authorization product integration is used? to newly added vendors such as Paytrace, Bambora, and Stripe will no longer make the Addon check fail.

CM2-7746

CM43#2760, CM43#3780

The Lock-Table overflow error caused by payment refunds of declined cards for Digital Address Subscribers has been fixed, and subscriber refunds are now processed in a separate batch.

CM2-7871

CM43#3020

A set of new decline response codes returned by Payway has been added to CM43 > Setup > System > Pymt Auth Messages.

CM2-6577

CM43#2190

When a credit card payment is initiated using Edgil as the payment vendor, the NavigaPay I-frame window now shows the right information, and the payment is processed successfully.

CM2-8221

CMO43#510

Description

JIRA#

HotFix#

Subscribe Version

When creating a subscriber with Billing Method = “Carrier Collect,” the CircAPI threw an error message if no rate code/term/length details were provided.

To resolve this issue, the Customer Service Business Rule— “Should carrier collect subscriptions be assigned a rate code?” logic has been modified such that only if the value is set to “Yes,” then the rate code/term/length details are mandatory, and failure to provide them will result in an error stating “No value passed for required field, Rate, Term, Length combination not valid.”

CM2-7490

HM43#520

Adjustment only payment through CircAPI is now buying the correct number of days and extending the Subscription Expiration date.

CM2-6448

CM43#2200,CM43#2310

Digital subscriptions can now be started in CircAPI, CreateSubscription, up to 7 days prior the Start Date of the email address.

CM2-7942

HM43#420

The issue with the “Requested Refund?” checkbox being selected on the Customer Service screen when a PermStop is created using the CircAPI has been resolved by setting the checkbox to false by default.

CM2-8235

HM43#530

Code changes have been made to eliminate erroneous debug messages that were terminating the Circulation API calls.

CM2-8991

HM43#590

In the CreateSubscription API, the error "Invalid Rate Code" was shown since the Rate Code validation was performed against DeliveryMethod (Online/Mail/Route) instead of DeliveryType (Carrier/Motor/HomeDel). This issue has now been resolved.

CM2-9074

CM43#4070, HM43#600