How to Manage the FAQ Section

Most clients prefer to put FAQ section to their .com site. At the same time Subscribe gives you the option to easily create FAQ sections on your Subscriber Concierge Site. To create an FAQ section, you will need to complete the following steps:

1. Create an FAQ group (category, such as "Home Delivery" or "Billing");

2. Create FAQ questions and answers, then assign those questions to the FAQ group.

Create an FAQ Group

1. From the CMS, select FAQ in the sidebar. The FAQ management screen appears.

2. Under the Groups container, select the + Add button. An FAQ Group row becomes active in the table below.

3. Add a name to the group, then toggle Active to On.

4. Select Save from that row.

Arrange FAQ Groups Display Order

1. From the CMS, select FAQ in the sidebar. The FAQ management screen appears.

2. Under the Groups Display Order container, arrange your groups' order. The top-most box appears to the right while the bottom-most box appears to the left.

3. Once finished, select Save.

Create an FAQ Question

1. From the CMS, select FAQ in the sidebar. The FAQ management screen appears.

2. Under the Questions & Answers container, select the + Add button. An FAQ question and answers row becomes active in the table below.

3. Select the group that the question/answer belongs to.

4. Enter the question in the Question field, then enter the answer in teh Answer field.

5. Determine whether you want the question to be active, then select Save.