# How to Manage the FAQ Section

Most clients prefer to put FAQ section to their .com site. At the same time Subscribe gives you the option to easily create FAQ sections on your Subscriber Concierge Site. To create an FAQ section, you will need to complete the following steps:

1. Create an FAQ group (category, such as "Home Delivery" or "Billing");
2. Create FAQ questions and answers, then assign those questions to the FAQ group.

### Create an FAQ Group

1. From the CMS, select **FAQ** in the sidebar. The FAQ management screen appears.
2. Under the **Groups** container, select the **+ Add** button. An FAQ Group row becomes active in the table below.
3. Add a name to the group, then toggle **Active** to `On`.
4. Select **Save** from that row.

### Arrange FAQ Groups Display Order

1. From the CMS, select **FAQ** in the sidebar. The FAQ management screen appears.
2. Under the **Groups Display Order** container, arrange your groups' order. The top-most box appears to the right while the bottom-most box appears to the left.
3. Once finished, select **Save**.

### Create an FAQ Question

1. From the CMS, select **FAQ** in the sidebar. The FAQ management screen appears.
2. Under the **Questions & Answers** container, select the **+ Add** button. An FAQ question and answers row becomes active in the table below.
3. Select the group that the question/answer belongs to.
4. Enter the question in the **Question** field, then enter the answer in teh **Answer** field.
5. Determine whether you want the question to be active, then select **Save**.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.navigaglobal.com/naviga-subscribe/csr-user-guide/cms-user-guide/tutorials-how-tos/how-to-manage-the-faq-section.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.