> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/naviga-subscribe/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/naviga-subscribe/csr-user-guide/csr-introduction/ncs-only/vacation-transfer.md).

# Create a vacation transfer

A vacation transfer allows you to temporarily change a print subscription's delivery address.

Transfers cannot overlap with other stops. You can edit or cancel existing transfers in the **scheduled stops/starts** grid.

## Navigation

You can find this feature under the **stop tab**. To navigate here, perform a [subscription search](/naviga-subscribe/csr-user-guide/csr-introduction/subscription-search.md), and then select the **stop** tab.

![](/files/-MNjNN_XyLAJcWI54Z8d)

## Helpful Information

Here are some helpful pointers when creating or updating vacation transfers.

* Transfers must comply with the **vacation cut-off times** table. For example:

  > `Sun for Mon | 07:00 PM Sun` translates to `For a Monday transfer, the cutoff must occur by 7:00 PM Sunday`.
* If the temporary delivery address is within a delivery route, a carrier will deliver the subscription per usual. Otherwise, the subscription will ship via mail and may lead to a later delivery.
* This [workflow](/naviga-subscribe/additional-resources/workflows/ncs-diagrams/vacation-transfer-workflow.md) can help determine how and when to process vacation transfers.

## Create a Vacation Transfer

To create a vacation transfer:

1. Select **vacation transfer**. The **add new vacation transfer** feature appears.
2. Choose a **stop date** and **resume date**. Adhere to the **vacation cut-off times** table.
3. Enter a temporary delivery address into the corresponding fields.
4. Select a **transfer reason**.
5. Confirm the disclaimer text to the subscriber and select **submit**. You will see the scheduled transfer in the **scheduled stops/starts** grid. The vacation transfer is processed in real-time with the circulation system.

## Update or Cancel a Vacation Transfer

If a vacation transfer has already been created, you can only update the dates (and not the address). To update the address, cancel the initial vacation transfer and start anew.

To cancel a vacation transfer:

1. Navigate to the **scheduled stops/starts** grid.
2. Select the **cancel** button next to the corresponding vacation transfer.
3. Confirm you want to delete the record and select **OK**. The cancellation is processed in real-time with the circulation system.

To update a vacation transfer:

1. Navigate to the **scheduled stops/starts** grid.
2. Select the **change** button next to the corresponding vacation transfer. The **change vacation transfer** function appears.
3. Choose the updated dates for the vacation transfer, being sure to adhere to the **vacation cut-off times** chart.
4. Select **submit**. The update is processed in real-time with the circulation system.

{% hint style="info" %}
The information displayed in this tab returns in real-time from our circulation databases. You must have NCS Circ `2018.5` or greater for current integration.
{% endhint %}

See also: [Create a permanent stop](/naviga-subscribe/csr-user-guide/csr-introduction/ncs-only/permanent-stop.md), [Create a temporary stop](/naviga-subscribe/csr-user-guide/csr-introduction/ncs-only/vacation.md)


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