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  • Welcome to Subscribe
    • Introduction to Subscribe
    • Subscribe Release Notes
      • 2025 Releases
        • 2025.2
        • 2025.1
      • 3.17.0 Major Release
        • 3.17.0.x Hotfixes
        • 3.17.1 Minor Release
          • 3.17.1.x Hotfixes
        • 3.17.2 Minor Release
      • 3.16.0
        • 3.16.0.X Hotfixes
        • 3.16.1 Minor Release
          • 3.16.1.X Hotfixes
        • 3.16.2 Minor Release
          • 3.16.2.X Hotfixes
        • 3.16.3 Minor Release
          • 3.16.3.x Hotfixes
          • 3.16.3.x Hotfixes (Continued)
      • 3.15.0 and 3.15+
      • 3.14 and 3.14+
      • 3.13.0 and 3.13+
      • 3.12
      • 3.11
      • 3.10
      • 2.X Releases
    • Coming Soon: What's On Your Way
    • NCS Circ Service Packs
      • 2018.5 Service Pack 1
      • 2018.5 Service Pack 2
      • 2018.5 Service Pack 3
      • 2018.5 Service Pack 4
      • 2020.2.0 Version
      • 2020.2.1 Version
      • 2020.2.2 Version
      • 2020.3.0 Version
      • 2020.4.0 Version
        • 2020.4.0 Version - Resolved Issues
        • 2020.4.0 - Enhancements
  • Naviga Applications and User Guides
    • Landing Application User Guide
      • Create a New User
      • Editing User Details
      • Exporting the Users
      • Password Settings
    • Solicitor Concierge User Guide
      • Solicitor Quickstart
      • Find your way around the Solicitor UI
      • Tutorials
        • Audit Trail
        • Configure available areas
        • Configure a sales product
        • Configure marketing text
        • Configure terms and conditions
        • Configure premiums
        • Configure an offer group
        • Configure an activation fee
        • Configure users, sales teams, and team members
          • Best practices for user accounts
          • Roles and permissions matrix
        • Import or Export Solicitor Data
        • Reference tables
    • CSR User Guide
      • Account information
      • Subscription Search
      • New Subscription Registration
      • Sending Invites
      • Create a new subscription
      • Digital Product Management
      • Disclaimer Management
      • Registration Management
      • NCS Only
        • Delivery Issues and Delivery Management
        • Billing and payment management
        • Address management
        • Update Solicitation Preference
        • Upgrades and downgrades management
        • Temporarily stop a subscription
        • Permanently stop a subscription
        • Create a vacation transfer
        • Redirect to classic portal
        • Restart a Subscription
      • Matrix Only
        • Billing and payment management
      • Show events and access events
    • Subscription Panel User Guide
      • Overview
      • Tutorials, how-tos, and reference documentation
        • Component Matrix
        • Create, edit, or remove component properties
          • Common properties quickstart
        • Create, edit, or delete a Presentation Template
        • Create, edit, delete, import or export Presentations
        • Preview a Presentation
        • Tutorials and Step-by-step guides
        • Reference documentation
          • Analytics
          • Presentation URLs
    • CMS User Guide
      • Overview
      • Tutorials, how-tos
        • How to Create a New Page
        • How to Manage Attributes
        • How to Manage Benefits
        • How to Manage Rewards
        • How to Manage Content and Pages
        • How to Manage the FAQ Section
        • How to Manage Images
        • How to Manage Slideshows
        • How to Manage Navigation: Links, Menu, Footer
        • How to Manage Notifications
        • How to Manage Newspapers (Divisions) And Newspaper Groups
  • Subscribe Features
    • New Starts and Restarts
      • Active Subscription Check
      • New starts
        • Complimentary (free-of-charge) subscriptions
        • 'Day Pass' Subscriptions (NCS Circ)
        • Gift Subscriptions (NCS Circ)
        • Lite Subscriptions
        • Trial-with-Payment subscriptions (NCS Circ)
        • Country-Only-Start Subscriptions (NCS Circ)
        • Auth0 Email Verification
        • Real-time Entitlements (NCS Circ)
      • Occupant creation/update during a new start (NCS Circ)
      • PurchaseAPI and failed starts reprocessing
      • Restarts (NCS Circ)
      • Restarts (Matrix)
    • Payment features (NCS Circ)
      • Tip: One-time and Recurring (NCS Circ)
      • Activation fees (NCS Circ)
      • One-time payment and Auto-renew (NCS circ)
      • Apple Pay: NCS Circ, Payway & Braintree
      • Google Pay: NCS Circ, Payway / Braintree
      • Variable Pricing (NCS Circ)
    • Upgrades and Downgrades
    • Stop Saver (NCS Circ)
    • Multicurrency (Vindicia only)
      • Multicurrency set up user guide
    • Occupant data update
  • ADDITIONAL RESOURCES
    • Subscribe APIs
      • Purchase API 3.17.1.2
      • Newsletter Widget API
      • InApp API (External Payments)
      • Newstart InApp (Webhooks)
      • Subscription API
      • Entitlements API Reference
      • Firefly
    • Workflows
      • Make a Payment Workflow
      • Auto-renew Workflows
      • NCS Only
        • eBill Workflows
        • Vacation Transfer Workflow
        • Permanent Stop Workflow
        • Temporary Stop Workflow
        • Solicitation Preference Workflow
        • Delivery Issues Workflow
        • Address Management Workflow
        • Restarts
        • Subscription Purchase Workflows
      • Matrix Only
        • New Start (Matrix)
      • CircPro Only
        • New start Workflow
        • Complaints Workflow
        • Update Payment Information Workflow
        • Switch to Invoice Workflow
        • One Time Payment Workflow
        • Temporary Stop Workflow
      • New Start Flow
      • Move Flow
    • Videos & Webinars
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  • Guide structure

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  1. Naviga Applications and User Guides

CMS User Guide

DISCLAIMER

Product Information contained within this document, including technical information and functional specifications, is subject to change without notice. Naviga reserves the right to make any changes to the information in this document at any time without notice. Naviga makes no warranty, representation, or guarantee regarding the suitability of its products and services for any particular purpose.

Welcome

Welcome to the CMS User Guide!

Our Content Management System (CMS) aims to provide you with complete management of your Subscriber Concierge Site (also referred to as Self-Service or Account Management).

The Subscriber Concierge Site is the self-service, end-user website that allows subscribers to manage their account and subscriptions.

Guide structure

This guide is composed of the following main elements:

  • Overview - gives a brief introduction to the various features covered in this guide

  • Tutorials - guides for common CMS tasks

PreviousPresentation URLsNextOverview

Last updated 1 year ago

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