> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/naviga-subscribe/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/naviga-subscribe/subscribe-features/payment-features/one-time-tip.md). # Tip: One-time and Recurring (NCS Circ) This feature allows users to leave a tip as a gratitude to the carrier. This is applicable only for subscriptions with printed products as the tip is the payment to the carrier. For those subscriptions on auto-renew there are two options for leaving a tip: * **One-time tip** - one-time payment to the carrier without any additional payment * **Recurring tip** - the tip amount will be added to your monthly payment The feature is available both in Self-Service and One CSR portal. ## Before you start Make sure you meet the following pre-requisites: * Have NCS Circ 2018.5+SP1+SP2 and Subscribe 3.13 or above for one-time tip * Have NCS Circ 2020.2.1 and Subscribe 3.14 or above for recurring tip {% hint style="warning" %} After you updated the NCS circ version please remember to go to CMS and setup a link to the page in Self-Service {% endhint %} Please note that the restriction for the tip to be available for print subscriptions only will work correctly starting from 3.13.1 ## CSR portal At the 'Payment/Billing' tab of One CSR Portal for EZPay subscribers, there is an 'Add tip' button. Clicking on this button will open the form with the input for the tip and a 'Recurring' checkbox. If you **tick the checkbox** then the tip will be a **recurring** tip, i.e. made each time an auto-renew payment is made. The same payment method will be used for the tip as for the recurring payment. If the **checkbox** is left **unticked** then the tip will be a **one-time** payment. You have to select a payment method (credit card or bank account) and enter the payment details. After a **recurring tip** has been successfully added you will see a confirmation message After the one-time payment has been successfully paid you will see a confirmation notification and the payment will appear as a row in the payment table at the bottom of the page. Payment details and tip amount can be found in the ‘Details’ of the table. {% hint style="info" %} Please note that it might not be reflected correctly right after you left a tip as it might take up to 24h to process the tip transaction {% endhint %} ![One CSR portal - Add Tip](/files/-Mf3CiNZtbvmP-YgRH7E) ## Self-Service At Self-Service a new page has been developed under the /autopay/addtip URL. \ This page doesn't need to be hidden for all the subscribers except those on auto-renew in CMS as this restriction is done from the API side. If you **tick** the 'I want to leave a recurring tip' checkbox then the tip will be a **recurring** tip, i.e. made each time an auto-renew payment is made. The same payment method will be used for the tip as for the recurring payment. After the recurring tip has been successfully added the confirmation message will be displayed to the user. If the checkbox is left **unticked** then the tip will be a **one-time** payment. You have to select a payment method (credit card or bank account) and enter the payment details. In case a one-time tip has been successfully paid then a confirmation will be displayed to a user with the payment details. ![Account Management - Add Tip](/files/-Mf8IL9DXuUok9ZrOsV1) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.navigaglobal.com/naviga-subscribe/subscribe-features/payment-features/one-time-tip.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.