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  • Show events
  • Show access events

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  1. Naviga Applications and User Guides
  2. CSR User Guide

Show events and access events

This guide explores the show events and show access events buttons of the Subscription Search feature.

Show events

Select the show events button to display a history of events. Each tab will display events based on a standard configuration. For example, selecting the button from the account information tab will display different events than selecting the button from the complaints tab.

In the search results, select the details icon to view detailed information about an event. Navigate between the tabs to view related information. Note: It is expected that some fields will not populate since each field does not necessarily pertain to every event type.

Term

Description

Event ID

The event’s identification number within the Subscribe database.

Transaction Date

The date and time at which the event occurred.

Publication

The name of the publication that the event is associated with.

Description

The event's name.

Status

Indicates whether the event is active or closed.

Details

Select the icon to see detailed information.

Show access events

Select the show access events button to display when a subscriber accessed web content (event type id 708). The results from this button are the same regardless of the tab from which you selected it.

To show access events:

  1. Select the show access events button.

  2. Choose the date criterion.

  3. Select search. The subscriber's access history displays below.

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Last updated 4 years ago

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