Return Rules

Return rules that determine whether returns are “authorized” or “unauthorized” can be set up for product / single copy type combinations in addition to the rules defined in Press Room Entry and Deliverable Setup. The hierarchy for determining which set of return rules is used is as follows:

• Return Rules setup at the single copy level (this option) overrides both of the following rules.

• Rules defined in Press Room Entry (return period start and end dates) overrides the rules set up at the deliverable level.

• If neither of the above rules are set up, rules at the deliverable level (returnable days and returnable after) will be used.

To set up return rules for a product / single copy type combination:

1. Select Distribution | Return Rules to display the Return Rules window.

   
2. Complete the following fields:

   • Product—Enter the ID of any product that allows returns.

   • Single Copy Type—Specify the single copy type for which you are establishing return rules.

   • Start Date / End Date—Enter a date range (end date is optional). Multiple rules can be established for the same product / single copy type combination as long as the date ranges do not overlap.

   • Returnable After Days—For each day of the week, enter the number of days beyond the publishing date after which this product can be returned (up to 999).

   • Returnable Days—For each day of the week, enter the length of the return period in days (up to 999). When entering a return, this value is added to the publish date of the return to calculate the dates on which a return is considered “authorized”.

3. Click OK to save the rule, or Add Another to add another rule.