Home Delivery Route
A home delivery route, sometimes referred to as simply a route, is a distribution point that serves multiple addresses, most of which receive only one copy of the publication. Routes are delivered by carriers, who walk on foot (carrier routes) or drive (motor routes). Much route information is set up in Distribution Point, but other items (those that home delivery routes do not have in common with single copy outlets) are set up here. A home delivery route must have “Route” as its route type on the Distrib Point Setup screen.
Note:
The route entered here must match the information entered in Distribution Point.
To set up a home delivery route:
In character Circulation, select Distribution | Route | Home Delivery Route to display the Route Setup screen.
Select Add and enter data in the fields described below.
Field Type What to enter ROUTE
setup
Enter the ID for this home delivery route. This route must have been previously set up in Distribution Point.
ROUTE NAME
open (25)
Enter a route name that describes this route.
Select Specifics and enter all or some of the specifics listed below.
Option When to select Map Route
To associate the route with a delivery map. The specific can also be accessed from Maps.
Route Delivery Schedule
To specify delivery schedules that are valid for delivery. The specific can also be accessed from Delivery Schedule.
Route Delivery Placement
Specify valid delivery placements for this route. This specific can also be accessed from Delivery Placement.
Route Publication
To enter products that can be delivered on this route.
Route Profile
To enter some characteristics of this route.
Delivery Deadline
To enter the time by which the route should be delivered on each day of the week.
Trip Route
To add the route to a trip (used to sequence addresses when a carrier delivers multiple routes). This specific can also be accessed from Trips.
Select Accept to accept the route, along with associated specifics information.
Set up another route, or press F4 and select Exit to exit to the Setup menu.
Specifics, Route Publication
Select this option to enter information about the route that is specific to a particular publication.
To enter information about the route:
Select Specifics | Route Publication from the Route Setup screen to display the Route Publication Setup screen.
Select Add and complete the following fields.
Field Type What to enter ROUTE
display
Circulation displays the route entered on the initial screen.
PRODUCT
setup
Enter a product that can be delivered to this route.
START DATE
date
Enter the first date this product can be delivered to this home delivery route.
END DATE
date
If you are taking the route out of service, enter the last date this delivery route can be used for this product. Never set an end date on a home delivery route until all subscribers are rerouted to another route, and the draws are equal to zero (0).
ROUTE TYPE
setup
Enter the route type for this route, such as “carrier” or “foot”. Route types are user-defined categories (see Route Type), and are used primarily for carrier billing.
REDELIVER
yes/no
Indicate whether products can be redelivered to the subscriber, if necessary, on this route. You may not redeliver to some subscribers because of time/distance constraints.
OFFICE PAY
yes/no
Indicate whether office pay subscriptions are allowed on this route.
CARRIER COLLECT
yes/no
Indicate whether carrier collect subscriptions are allowed on this route.
BILLING METHOD
predefined
If OFFICE PAY and CARRIER COLLECT are both set to “y”, this field will be open. Enter the default billing method for subscribers on this route. This will be either office pay or carrier collect. Leave the field blank to use the default billing method defined in Business Rules (Customer Services section).
SUBSCRIPTION RATE CLASS
setup
The route may be assigned to a subscription rate class for subscriber rating purposes. If so, enter the rate class here.
VACATION PACK HANDLER
predefined
Indicate whether vacation packages will be held for subscribers by the carrier or the office (District Manager).
PRINT LABELS WHEN
predefined
Enter never, always or dwelling to indicate whether route labels for route delivered subscribers should never be printed for this route, always be printed, or be printed only for dwelling types that have been set up for route labels (see Dwelling Type for details). For example, you would enter always if this route delivers to a nursing home or campus dormitory where every paper on the route should be labeled for internal distribution; you would enter dwelling if the route included a dormitory and single-occupant homes. Route labels are printed during the publishing run.
PRINT STATUS CARDS
yes/no
Indicate whether Office Pay Status Cards should be printed for this route. These cards print when an office pay subscriber has a transaction that would affect the carrier (such as a change in expiration date).
DELIVER RENEWALS
yes/no
Indicate whether or not subscriber renewal notices are delivered by this route. See Specifics, Renewal Periods for more information about renewal notices.
THROWOFF
yes/no
Indicate whether this is a throwoff route. A throwoff route is a route where the truck driver delivers the subscriber’s newspaper directly. Throwoff subscribers print on the Truck Manifest for the driver, and are set up as their own route.
PRINT CC INVOICES
yes/no
If you produce invoices for carrier collect subscribers (a Business Rules consideration), indicate whether carrier collect invoices should be printed for this route.
BILL WHEN
predefined
This field will only open if PRINT CC INVOICES is set to “y”. If you print carrier collect invoices for this route, indicate whether the invoices should be produced in advance or in arrears. If you select “arrears”, the collect invoices for this route will indicate what is due from each carrier collect subscriber in the current billing period; if you select “advance”, the invoices will indicate what is due for the next billing period.
DELIVERY PLACEMENT
setup
If this route will be used to deliver Targeted Marketing products and you will be using delivery placements in TM, enter the default delivery placement for subscribers on this route. See Delivery Placement for more information on delivery placements.
Select Accept to accept the route information.
If this route delivers other publications, define route information for them as well. Or, press F4 and select Exit to exit to the Route Setup screen.
Specifics, Route Profile
Some pertinent information about the route can be entered in Route Profile, for reference purposes. For example, you can compare the number of households currently on a route with the number five years ago (use the Prev option on the strip menu to bring up previous profiles for a route). The number of households can also be used by InsertPlus.
To enter a route profile for this route:
Select Specifics | Route Profile from the Route Setup screen to display the Route Profile Setup screen.
Select Add and complete the following fields.
Field Type What to enter ROUTE
display
The route will be displayed here.
START DATE, END DATE
date
Enter date range for which the profile information is valid. If the information is current, do not enter an end date.
MILES
integer (4)
Enter the number of miles covered by this route.
NUMBER OF HOUSEHOLDS
integer (6)
Enter the total number of households on this route (subscribers and non-subscribers). The number of households will be updated when you select
UTILITIES | CARRIER | UPDATE # HOUSEHOLDS(use this only if all addresses, both subscriber and nonsubscriber, are stored in Circulation).Select Accept to accept the profile information.
Set up a profile for a different date (if you are inputting route historical statistics) or press F4 and select Exit to return to the Route Setup screen.
Specifics, Delivery Deadline
Newspapers may have delivery deadlines defined for routes. For example, the deadline for all the papers to be delivered on route 12 might be 9 a.m. If a subscriber calls in to report a missed paper prior to this deadline, it may be that the carrier simply hasn’t gotten to the address yet. Deadlines can be set up here, and viewed in Customer Service and Route Service (see the User Manual). A message will also be displayed if a complaint is dispatched before the delivery deadline.
Once they are set up, delivery deadlines can be temporarily overridden in the case of bad weather or other delay, using the Deadline Override option (see the User Manual) or when entering broadcast messages.
To set up delivery deadlines for a route:
Select Specifics | Delivery Deadline from the Route Setup screen to display the Route Delivery Deadline Setup screen.
Select Add and complete the fields described below.
Field Type What to enter ROUTE
display
The route will be displayed here.
PRODUCT
setup
Enter the product for which the deadlines are being entered.
START DATE, END DATE
date
Enter date range for which the deadlines are valid. You may leave END DATE blank.
STANDARD DELIVERY
military (4)
For each day of the week, enter the time by which papers on this route should be delivered. Enter the time in military format. For example, 9 am would be entered as 09:00 and 2:30 pm would be entered as 14:30.
DISPATCH CUTOFF
military (4)
For each day of the week, enter the time after which redelivery is no longer available. Enter the time in military format. For example, 9 am would be entered as 09:00 and 2:30 pm would be entered as 14:30.
Select Accept to accept the deadlines.
Set up deadlines a different publication, or press F4 and select Exit to return to the Route Setup screen.
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