> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/circulation-user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/circulation-user-manual/11-utilities/export-menu/mass2one.md).

# mass2one

mass2one™ Email Campaign Manager® is a popular marketing software application that offers e-mail campaign features. Circulation can export occupant information, including e-mails, to mass2one. Occupants with certain subscriber status(es) for a product you specify will be exported. Solicitation codes can be used to flag subscribers who should not be e-mailed.

#### To export occupants to mass2one:

* Select Mass2one from the `Utilities | Export` menu to display the mass2one Export screen.

![](https://1417315899-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ToZXx8io0JJXNBRcPOt%2Fuploads%2F6NWhEREXcjjxoDNNFONO%2Fmass2one.png?alt=media\&token=3686fec7-6a8c-480f-af38-d00de034fc78)

* Select Add and complete the following fields.

<table><thead><tr><th width="170.91460874739658">Field</th><th width="150">Type</th><th width="372.2">What to enter</th></tr></thead><tbody><tr><td>PRODUCT</td><td>setup</td><td>Enter the publication that should be exported, or enter “*” to multi-select publications. All subscriptions to the products selected will be exported. So, for example, if two products are selected and an occupant has a subscription to both, the occupant will be exported twice. Occupants with no subscriptions to the selected products will be exported with a status of “non-subscriber”.</td></tr><tr><td>SUBSCRIBER STATUS</td><td>predefined</td><td>Select the type of subscriber whose occupant information should be exported: Active, Temp Stopped, Former or Never. Enter “*” to multi-select.</td></tr><tr><td>SOLICITATION CODE</td><td>setup</td><td>Select the solicitation code that should be used to denote occupants that should not be e-mailed (for example a “NoEmail” solicitation code). Enter “*” to multi-select codes. Occupants who are assigned to one of these solicitation codes will be exported with the “Do not Email” indicator set to “yes”.</td></tr><tr><td>EMAIL OPTION</td><td>predefined</td><td>Indicate whether only occupants who have an e-mail address should be exported (require), only occupants who do not have an e-mail address should be exported (exclude), or all occupants should be exported regardless of e-mail address (either).</td></tr><tr><td>FILE NAME</td><td>open (25)</td><td>Enter the name for the export file. Occupant information will be exported to this file in the /dti/exchange/cm directory.</td></tr></tbody></table>

* Select Continue to run the export. Occupant information will be exported to the `/dti/exchange/cm` directory, using the file name entered by the user. See Appendix B for the file format. After the export has completed, a report will display information on the process, including the number of records exported.