> For the complete documentation index, see [llms.txt](https://docs.navigaglobal.com/circulation-user-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.navigaglobal.com/circulation-user-manual/reporting/subscriber-menu/available-refunds.md). # Available Refunds All customers who stop a subscription permanently and have a credit balance qualify for an available refund. The refund itself can be entered as a separate activity (see Batch Refunds in the Accounting chapter of the User Manual). The Available Refunds Report lists all customers who have refunds available; it is typically used in conjunction with refund entry. #### To produce the report: * Select Available Refunds from the Subscriber menu to display the Available Refunds Report window. ![](https://1417315899-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1ToZXx8io0JJXNBRcPOt%2Fuploads%2FHkVX9oJKVrTbAo7sihDo%2FAvailable%20Refunds%20Report.png?alt=media\&token=a94b4820-0723-48d6-b5b7-f20faa6d1874) * Click Add and complete the following fields.
FieldTypeWhat to enter
PRODUCTsetupEnter the product for which to list available refunds.
REQUESTED ONLYyes/noWhen a stop transaction is entered, a refund request can be entered. Indicate whether to include all available refunds in the report, or only those that were requested.
* Click OK and then Continue to produce the report. #### Example—Available Refunds Report