Mapping

Several features in the graphical applications allow you to view single-copy outlets, routes, and campaign results using internet-based mapping.

Business Rules

The Mapping section of Business Rules controls this feature. See the Setup Manual for descriptions of these Business Rules.

Security

The following Transaction Security items control which users are able to view maps in Circulation:

• MapCSAddress—View the Customer Service address map.

• MapCSSingleCopy—View the Customer Service single copy locator.

• MapRSRouteList—View the Route Service delivery list map.

• MapRSSingleCopy—View the Route Service single copy map.

• MapTMCampaign—View the Targeted Marketing campaign results map.

Mapping Properties

An option in Graphical Setup (Miscellaneous | Mapping Properties) allows you to register the API keys needed to use the various mapping services. See the Setup Manual for details.

Mapping in Customer Service

In Customer Service, you can map a selected delivery address and locate single copy outlets for a subscriber. After finding a subscriber, a Maps button appears on the button bar. Click this button to access the Map Delivery Address or Find Single Copy Locations options.

Map Delivery Address

When you select Map Delivery Address, a map of the subscriber’s delivery address appears in your default browser. Close the browser when you have finished.

Note: The zoom and navigation tools you can use with the map will vary depending on the system you have set up.

Find Single Copy Locations

When you select Find Single Copy Locations, a tab opens for the entry of the product for which you are searching, as well as address information. Also specify the distance from the address within which to locate single copy outlets.

Enter only as much address information as necessary to find single copy locations (e.g., you can enter only the Zip code). Click OK to view the map.

The zoom and navigation tools you can use with the map will vary depending on the system you have set up.

You can view detailed address information (and phone numbers) by hovering the mouse pointer over the single copy locations. In addition, the single copy locations are listed below the map. You can zoom in/out on a single location, as well as center the map on a specific location by clicking the corresponding Marker link.

Mapping in Route Service

In Route Service, you have the option to map selected home-delivery routes and single copy addresses. In addition, the Find Single Copy Locations option is also available (described in the previous section).

After finding a route, a Maps button appears on the button bar. Click this button to access the Map Delivery Addresses, Map Single Copy Address and Find Single Copy Locations options.

Map Delivery Addresses

The Map Delivery Addresses option can be helpful in determining exactly where to find an occupant’s delivery address. In addition to a map of the route, the addresses on the route and the delivery schedules of the subscribers are also shown.

Note: The zoom and navigation tools you can use with the map will vary depending on the system you have set up.

You can view detailed information (address, account number, status, etc.) by hovering the mouse pointer over a delivery address. In addition, each address on the route is listed below the map. You can zoom in/out on a single location, as well as center the map on a specific location by clicking the corresponding Marker link.

Map Single Copy Address

The Map Single Copy Address option will map the address associated with a single copy address.

Mapping in Dispatching

In Dispatching, you have the option of generating a map to show the address for subscription-related or delivery address-related dispatching activity. This can be useful to show the exact location where an item needs to be dispatched.

To generate a map, highlight the dispatch item on the Dispatch tab and click Map. A map of the address will appear in a browser window.

Mapping in Targeted Marketing

In Targeted Marketing, you can view a map of campaign results from the Canvass Board. After retrieving addresses for a campaign and week, click the Map Campaign Results button to view the results in a map.