Circulation User Manual
NavigaSupportSetup Manual
  • Circulation User Manual
  • ❶ Introduction
    • Circulation Overview
      • The Basic Concept
      • Summary
    • Application Launcher
    • Navigating the Graphical Interfaces
    • Viewing and Printing Reports
      • The Report Viewer
      • Filtering and Other Options
    • Personalization
    • Mapping
  • ❷ Customer Service
    • Find
    • Documents
    • Alerts
    • Contacts
    • Mapping
    • Viewing Customer Information
      • Subscription
      • Address
      • Occupant
      • Contact
      • Demographics
      • Financial
      • Rate Changes
      • Rates
      • Miscellaneous
      • Transactions
      • Rewards
      • Merchandise
      • Subscriber Info
    • Address and Occupant
    • Transactions
      • Day Pass
      • New Start
      • Stop
      • Restart
      • Complaint
      • Billing Change
      • Delivery Schedule
      • Route/Mail Reassignment
      • Move
      • Temporary Address
      • End Temporary Address
      • Payment
      • Cancel Payment
      • Transfer
      • Refund
      • Refund Write-off
      • Grace WriteOff
      • Notes
      • Delivery Placement
      • Contact
      • Combo Change
      • End Combo
      • Modifying Transactions
      • A Note About Rerating Subscribers
    • Messages
    • Tasks
  • ❸ Route Service
    • Finding Routes
    • Mapping
    • Viewing Route Information
    • Transactions
    • Draw Management
    • Account Information
    • Messages
    • Route Service Reports
    • Setup
      • Route Sequence
      • Route Setup Utility
      • Router Utility
      • Rerouting
      • Substitute Draw
      • Truck Time
    • Account Services
    • Distribution Maintenance
    • Utilities
      • Suspend Route
      • Insert Base and Draw Exports
      • Burt Export
      • GMA/SAM Export
      • Draw Forecast Export
      • Drop Time Import
      • Truck Dock Import
      • Single Copy Draw Import
      • Router Import
      • Max Return
      • Drop Time Entry
      • Truck Validation
      • Truck Check
      • Deadline Override
      • Reseq Drop Order
      • Reseq Depart Order
      • Draw Change Lockout
  • ❹ Publishing
    • Introduction to Publishing
    • Edition Override
    • Multi-Pack Override
    • Edition List Setup
    • Import Bundle Sizes
    • Carrier Mail Export
    • Set Sub-Product Draw
    • Start Publishing Run
    • Press Room Report
    • Transaction Processing
    • Undo Final Tran Proc
    • Distribution Menu
      • Daily Draw Worksheet
      • Edition Drawsheet
      • Enter Bundle Info
      • Stacker Interface
      • Bundle Tops
      • Truck Manifest
      • Route Labels
      • Status/Collect Cards
      • Prev Delivery Labels
      • Adv Reconciliation
      • Single Copy Receipts
    • Mail Menu
      • Print Labels
      • Daily PO Report
      • Finnish Post Export
    • DM Report
    • End Publ Run
    • Press Room Entry
    • Press Room Import
    • Press Room Audit
    • Resupply Documents
    • Publishing Run Status
    • Advance Processing
  • ❺ Dispatching
    • What Is Dispatching?
    • Review Dispatch Items
    • Dispatching Items
    • Compliance
  • ❻ Reporting
    • The Reporting Module
    • AAM Menu
      • Daily
      • Daily Price Level
      • Paragraph 3 by Town
      • Paragraph 3 by Zip
      • Paragraph 3 by Zip/Town
      • Paid and Qualified History
      • History
      • History Price Level
      • Reduced Rates
      • Nth Factor
      • Other Paid Draw
      • Paid Draw by Rate
      • 4% Allowance
      • Subscriber Export
      • Billing Export
      • AAM Draw Export
      • Period Comparison
      • Restate AAM History
      • Digital Access Draw
      • Digital Analysis Report
      • Digital Subscription Audit Report
    • Account Menu
      • Account List
      • Status/Collect Cards
      • Charge/Credit
      • Bond Activity
      • Billed/Unbilled Draw
      • Past Due Letter
      • 1099 Forms
      • 1099 Audit
      • Vacation Pack Labels
      • Drop Credit Audit
    • Audit Menu
      • Transaction Audit Reports
      • Address Audit Reports
      • Occupant Audit Reports
      • Other Audit Reports
      • Setup Audit Reports
    • Churn Reports
    • Management Menu
      • Unearned Revenue
      • GL Interface Journal
      • Audit GL Journal
      • Summary Age Analysis
      • Detail Age Analysis
      • Daily Draw Impact
      • Start/Stop Analysis
      • Retention Analysis
      • Stop Analysis
      • Subscriber Payment Analysis
      • Formal Complaint
      • Complaint Rate
      • Rate by 100
      • District Summary
      • Dispatch Report
      • Address Duplicates
      • Taxable Revenue
      • Draw and Revenue
      • Revenue Comparison Report
      • CC Success Report
    • Market Penetration Reports
    • Postal Menu
      • Financial PO
      • Walk Sequence Cards
    • Route Menu
      • Route Delivery List
      • Route Walk Sequence
      • Complaint
      • Home Deliv Compare
      • Draw Variance
      • Delivery Credit/Draw
      • Draw Analysis
      • Net Draw
      • Pending Messages Report
      • Future Starts Report
      • Router List
    • Single Copy Menu
      • Return Draw Analysis
      • Pilferage
      • Weekly Manifest
      • Single Copy by Day
    • Subscriber Menu
      • Active Mail
      • Active Online
      • Available Refunds
      • Refunds Written Off
      • Refund Cards
      • Grace Due
      • Grace Balance
      • Receivables Aging
      • Writeoff Analysis
      • Grace Written Off
      • End Grace
      • Fee Analysis
      • Fee WriteOff
      • Office Pay Expires
      • Stopped Subscribers
      • Throwoff Subscribers
      • Paid/Unpaid Starts
      • Discount Prediction
      • Subscriber Info Export
      • Balance Forward Bill
      • Undo Balance Forward
      • Subscriber Activity Export
      • Subscriber Activity Import
    • Taxing Menu
      • Tax Exclusion
      • Tax Liability
      • Trans Cost Remit Tax
      • BAS Reconciliation
      • Tax Export
  • ❼ Targeted Marketing
    • Introduction to Targeted Marketing
    • Setup
      • 1. Create a New TM Product
      • 2. Define Selection Criteria for the TM Product
      • 3. Specify the Output Formats for the TM Product
      • Creating New Formats
      • Other Setup Options
    • Processing
    • Undo Processing
    • Selection Summary
    • Copy
    • Campaigns
      • Campaign Setup
      • Canvass Board
      • iServices Campaign Module
      • Business Rules for the iServices Campaign Module
      • Using a Campaign in iServices Subscriber
  • ❽ Tasks
    • Introduction
    • Setup Menu
      • Task Group
      • User Notification
      • Activity Code
      • Task Type
      • Task
      • Alert
    • Tasks Menu
      • My Tasks
      • All Tasks
    • Generating Tasks
    • Tasks in Targeted Marketing and Reports
    • Reports Menu
      • User Statistics Report
      • User Audit Report
    • Utilities Menu
      • Overdue Tasks
  • ❾ Dashboard
    • Introduction
    • Activity by Time
    • Department Activity by Transaction Type
    • User Activity
    • Activity by Source
    • Activity by Reason
    • Activity by Delivery Schedule
    • Complaint Types
    • Task Types
    • Donations
  • ❿ Accounting
    • Introduction
      • Accounting and the General Ledger
      • About Subscriber Rating
      • About Account Rates
      • Subscriber and Account Rating Examples
      • About Payment Authorization
      • About Credit Card Surcharges
      • When to Use Accounting Options
    • Account Billing Menu
      • Selection
      • Processing
      • Billing Journal
      • Invoices
      • Deposit Slips
      • Trans Exclusion
      • Invoice Export
      • Close
      • Invoices on Bundle
      • Missed Invoices
      • Statement Export
      • Undo Processing
      • Billing Run Status
      • Undo Close
      • Interest Calculation
      • Create Bond Charges
      • Create Drop Credits
      • Undo Drop Credits
      • Trial Billing
    • Accruals
    • Account Payments Menu
      • Payment Entry
      • Lockbox Processing
      • Bank Draft Payments
      • Payments to GL
      • Cancel Payment
      • Cancel Credit Payment
      • Payment Journal
      • Cash Batch Audit Journal
      • Apply Unapplied
      • Apply All Unapplied
      • Applied Journal
      • BACS Pre-Notify
      • Proof of Sale Adj
    • Misc. Charge/Credit Menu
      • Miscellaneous Charge
      • Balance Writeoff
      • Cancel Miscellaneous Charge
      • Charges Journal
      • Charge for Complaints
      • Misc. Charges Export
      • Misc. Chg/Cr Import
    • AP/Direct Deposit Menu
      • Interface to AP
      • Midmonth Pmt Export
      • Direct Deposits
      • Credit Journal
      • Vendor Import
      • Vendor Export
      • Vendor Change Report
    • Subscriber Payments Menu
      • Auto Payments
      • Lockbox Processing
      • Batch Payments
        • Business Rules for Subscriber Payments
        • Entering Subscriber Payments
        • How Circulation Determines Term and Length
        • Payments and Discounted Rates
        • Paying for Premium Days
        • Entering Group Payments
        • Generating Rewards
      • Payment Journal
      • Payment Processing
      • Batch Audit Journal
      • Resolve Payments
      • Resolve Journal
      • Pymt Authorization
      • Vindicia Report
      • ACH Status Update
    • Vindicia Payments
    • Subscriber Menu
      • Renewal Notices
      • Undo Renewal Notices
      • Auto Notice Export
      • Send eBills
      • Batch Refunds
      • Refund Journal
      • Refund Writeoff
      • Avail Refund Export
      • Grace Owed Export
      • Grace Writeoff
      • CC Invoice Export
      • Credit Card Expires
      • Trans Cost Export
    • Fiscal Close Menu
      • Close Period (Account)
      • Close Period (Subscriber)
      • Fiscal Close - GL Submenu
        • Export GL
        • Audit GL Transactions
  • ⓫ Utilities
    • Introduction
    • Account Menu
      • Rate Check
      • Draw Export
      • Compare/Update AAM %
      • Update # Households
      • Update Census Tract %
      • Balances
      • Change Recur Charge
      • Holiday Draw
      • Holiday Edition
      • Change Bill Source
      • Change Account ID
      • Rate Change
    • Audience Menu
      • Audience Sync
      • Reset Audience Sync
    • Subscription/Address Menu
      • Batch Addr Hygiene
      • Router Addr Hygiene
      • Change Credit Status
      • Extend Grace Days
      • Dupl Address Edit
      • Dupl Address Report
      • Subscription Purge
      • Address Demographics
      • Product Change Setup
      • Product Change
      • ACS Update
      • Bonus Day Setup
      • Copy Bonus Day Setup
      • Bonus Day Delivery
      • Bonus Day Adjustment
      • Delivery Schedule Change
      • Extend Expire Dates
      • Stop Utility
      • Batch Transactions
      • Sub Length Pricing
      • Auto Accept Batches
    • System Menu
      • Batch Setup
      • Check Disk Space
      • Check Date & Time
      • View/Print
      • Who’s Logged In
      • Process Log Report
      • Purge Process Log
      • Find Fields
      • Purge Session Data
      • Performance Analysis Tools
    • History Purge
    • Setup Menu
      • Bulk Route Changes
      • Bulk Router Updates
      • Truck Validation
      • Route Delivery Sequence
      • Route Delivery Sequence Update
      • Trip Delivery Sequence
      • Trip Delivery Sequence Import
      • Postal Walk Sequence
      • Route Type Change
      • Route ID Change
      • Copy Publ Info
      • GMA/SAM Account Type
      • One Day Rate Change
    • Tools Menu
      • Check Single Copy and Check Home Delivery
      • Move Truck Drop
      • Change Area Code
      • Rerate Subscribers
      • Unlock/Clear Batches
      • Undo Draw Adj Batch
      • Re-Export Interface to AP
      • Re-Export Direct Deposits
      • Re-Export Subscriber Payment Batch
      • Re-Export Direct Debit
      • Find CC Transactions
      • Comboizer
    • Export Menu
      • Subscriber Activity
      • Collectech
      • Subscriber Balances
      • mass2one
      • Rewards
      • Update Cleanse Flag
      • Subscriber Info
      • Draw Impact Export
      • Addresses
      • Subscribe Extract Export
    • Import Menu
      • Billing Change
      • Do Not Call List
      • Subscriber Activity
      • Reward Response
      • Address Information
      • Update Cleanse Flag
      • Communication Hist
      • Auth Import
      • Note Transaction Import
      • Single Copy Demographic Answers
      • Token Account Updater
    • Close Day for AAM
    • Reset End Publ Run
    • Remove End Publ Lock
    • Custom Menu
    • Handheld Export
    • Newsvendor Invoice
    • Weekly Sales Order (WSO) Report
    • Vaulting Service
  • ⓬ Options
    • Introduction
    • Bellatrix Interface
  • ⓭ Appendix A—Glossary
    • A-B
    • C
    • D
    • E-L
    • M-O
    • P-R
    • S
    • T-Z
  • ⓮ Appendix B—File Formats
    • File Formats: An Introduction
    • “Secure” Directory for Private Information
    • 1099 File Format
    • AAM 4% Report Export
    • AAM Billing Export
    • AAM Draw Export
    • AAM Paragraph 3 by ZIP Export
    • AAM Subscriber Export
    • Account Credit Card Payment Formats
    • Account Invoice Scan Line Format
    • ACS Update Format
    • Admail Export File
    • Advance Reconciliation Export Format
    • Audience Sync
    • Auto Notice Export Format
    • Auto Renew Statement Export
    • Available Refund Export
    • Bank Draft Formats
    • Bellatrix Import and Export
    • Bill Format Export Elements (Used for Invoice Export)
    • Bonus Day Adjustment Export Format
    • Bundle Sizes Import Format
    • Burt Address Manager
    • Burt Export Formats
    • Burt Export Formats for TM
    • Cancel Credit Card Payment Format
    • Carrier Collect Invoice Format
    • Chart of Accounts Import
    • Collectech Export Format
    • Desktop Mailer Export
    • District Manager Export
    • Draw Export Format
    • Draw Impact Export
    • Draw Import Format
    • eBill Export Format
    • E-mail Templates
      • General Variables
      • eBill Templates
      • New Password template
      • Digital Vacation Pack template
      • Digital Complaint Template
      • Day Pass Template
      • Start Template
      • Temp Stop - Restart Template
      • Payment Template
      • Tip Donation Template
    • Export/Import Account Rates
    • Export/Import Subscription Rates
    • File Mapping Data Elements
      • 1099 Export
      • 1099 Forms Printing Export
      • Account Lockbox
      • Account Statement Export
      • Address Export and Address Import
      • Alternate Format for Draw Adjustments
      • Alternate Single Copy Draw Change Import
      • Audit GL Transactions
      • Authentication Import
      • Balance Forward Billing Export
      • BAS Reconciliation (Detail)
      • BAS Reconciliation (Summary)
      • Bundle Top Export
      • Campaign Import
      • Carrier Mail Export
      • Cleanse Flag Export
      • Cleanse Flag Import
      • Communication History Import
      • Complaint Export (Detail)
      • Complaint Export (Summary)
      • Credit Card Expires
      • Dispatch Export
      • Do Not Call Import
      • Do Not Call List
      • Draw Adjustments and Returns Import
      • Draw Change Import
      • Draw Forecast Export
      • Drop Credit Audit
      • Drop Time Import
      • GL Audit (Audit GL Journal)
      • GL Export
      • GL Interface Journal
      • Merchandise Report
      • Misc Chg/Credit Import
      • Note Import
      • Office Pay Audit Report
      • Past Due Letter
      • Payment Authorization
      • Postal Billing Export
      • Postal Subscriber Audit
      • Postal Subscriber Full Audit
      • Proof of Sale
      • Renewal Notice
      • Returns Journal
      • Route Data (Route Delivery List Export)
      • Route Labels
      • Router Import
      • Route Smart
      • Single Copy By Day Report
      • Sold Import
      • Stacker Interface
      • Status/Collection Cards
      • Subscriber Activity Export
      • Subscriber Activity Import
      • Subscriber Billing
      • Subscriber Export
      • Subscriber Lockbox
      • Subscriber Payment Journal
      • Subscriber Refund Journal
      • Subscriber Tax Export
      • Subscriber Tran Import
      • Targeted Marketing
      • TM Draw Change Import
      • Token Account Updater
      • Truck Sequence Export
      • Truck Sequence Import
    • General Ledger Interface Format
    • Grace Owed Export
    • Import Vendor Format
    • Insert Base and Draw Export Formats
    • Interface to AP Formats
    • Mail Mart Labels in Targeted Marketing
    • mass2one Export Format
    • Refund Export Formats
    • Refund Writeoff Export
    • Renewal Notice Export Formats
    • Rewards Export Format
    • Rewards Import Format
    • Route Delivery List Export
    • Route Delivery Sequence Update
    • Route ID Change Format
    • Route Type Change Export File
    • Sam Export Formats
    • Single Copy Demographic Import
    • Stacker Interface
    • Subscriber Activity Import Format
    • Subscriber Activity Output Format
    • Subscriber Balances Export Format
    • Subscriber Credit Card Expires Format
    • Subscriber Lockbox File Format (Standard)
    • Subscriber Payment Cancel Export Format
    • Subscriber Payment Formats (Credit Card)
    • Teledirect Formats
    • TM Output File
    • Transportation Cost Export
    • Trip Sequence Import File
    • Truck Manifest Export
    • Vac Pack Label Export
    • Vendor Change Export
    • Vendor Export
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  1. ⓭ Appendix A—Glossary

D

Term
Definition

Data Entry Field

The underlined (or reverse-video) area of the screen, usually following an entry prompt, that is active for data entry purposes.

Database

Basic data commonly defined and consistently organized to fit the information needs of a wide variety of users within an organization.

Day Pass

A subscription that gives the customer access to the publication’s website or replica edition for a single day. Day pass bundles can also be purchased.

Dealer

A dealer distributes the publication via a newsstand or rack. See also Carrier. Also, a distribution method in which circulation figures are included in paid circulation totals for AAM reporting purposes.

Debit Memo

A special type of open item applied to a carrier’s account during interface to an accounts payable system. The debit memo offsets the carrier credit being transferred.

Default

An entry that is automatically entered into a field. Defaults can usually be overridden by entering other values.

Delete

Completely remove; no longer retrievable.

Deliverable

A product, such as a publication, that is delivered independently. So, TM products are deliverables, but inserts are not.

Delivery Directions

Special instructions that pertain to delivering to an address.

Delivery Map

The set of routes used by a publication for delivery to subscribers.

Delivery Method

The means by which a newspaper is delivered to a customer. The two major delivery methods are route and mail. Within route delivery, there are carrier, motor, and single copy delivery methods.

Delivery Point

An addition to the Zip + 4 that allows the USPS to locate an address solely from Zip information. The delivery point has three digits. The first two digits are typically the last two digits of the house number, and the third digit is a check digit for the entire Zip (if the Zip + 4 + two delivery point digits = 57, the check digit would be 7).

Delivery Requests

Special instructions that pertain to delivering to an occupant.

Delivery Schedule

A code that indicates what days of the week the subscriber receives the paper (e.g. “7-day”, “SO” for Sunday Only, “DO” for daily only)

Demographic

A description of the characteristics of the audience of a publication, usually in terms of age, income, education, occupation, etc., and possibly lifestyle characteristics or purchasing habits.

Department

An entity such as advertising or circulation that is set up for reporting purposes. A business may or may not have departments.

Departure Sequence

Indicates the order in which trucks depart from the newspaper’s dock.

Digital Vacation Pack

Online access given to a print subscriber during a temp stopped period (see also Vac Pack).

Direct Deposit

The practice of depositing carrier credits directly into the carrier’s bank account (rather than cutting a check).

Discount

A percent or flat amount reduction off the full price given, for example, to a carrier for a particular delivery schedule.

Disk Space

The amount of room available on a computer data disk (hard or floppy disk) for storage of information and application files. Not to be confused with computer memory, or RAM. See Memory.

Dispatching

Coordinating the special distribution of newspapers and other items. In Circulation, dispatching can be prompted by a complaint, shortage, or message.

Distribution Methods

The methods of distributing a product, including all user-defined route types, all user-defined single copy types, and mail delivery.

Distribution Point

The geographic location at which your product is distributed. The distribution point can be a single copy outlet (including racks and dealers) or a home delivery route (carrier or motor-delivered). See also Route.

District Manager

In Circulation, the person responsible for managing the distribution of publications in a designated district. He or she generally is responsible for supervising the activities of carriers, dealers, and/or motor route drivers.

DM or DSM

See District Manager.

Draw

The number of papers a carrier, dealer, or motor route driver is given to deliver on a particular day or period. See also Actual Draw, Advance Draw, Projected Draw, and Pending Draw.

Draw Adjustment

An adjustment made after transaction processing for the final time to change draw history and maintain an audit trail for single copy and/or home delivery routes.

Draw Changes

Draw changes are used to adjust the future draw for single copy and/or home delivery routes.

Draw Charge

The amount a carrier is charged for the newspapers he or she delivers. Other charges, such as bond deposits, taxes, and insurance, combine with the draw charge to make up the carrier’s bill.

Draw Type

A classification of draw, based on who will receive it. The draw types are office pay, carrier collect, paid complimentary, unpaid complimentary, service, samples, single copy, and TM.

Drop Location

The designated spot where a carrier’s paper bundles should be delivered by the bundle delivery truck driver. For example, “the corner of Holly and Mackubin.”

DTI

Digital Technology International, one of the parent companies that formed Newscycle Solutions. After the merger, DTI Circulation was renamed Newscycle Circulation.

Dummy Billing

An account billing run that you UNDO later. A dummy billing is often run before a real billing to ensure that there will be no problems encountered in billing certain carriers.

Dummy Publication

A false publication that represents one or more targeted marketing products. Dummy publications are set up when the TM product delivery map does not match the delivery map of any publication—hence new routes must be set up, requiring a “publication”.

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