Temp Stop - Restart Template

The template is used to send an e-mail confirmation when a stop or restart is entered in Customer Service. A default HTML template is contained in the email/custservice/tempstop.htm file, located in the Circulation code set. A text template, tempstop.tmp, is located in the same directory.

Example

Variables Available

ParameterDescription

Subscriber information

[AccountNumber]

Subscriber’s ID.

[TransactionDate]

Date that complaint was entered.

[DeliveryFrequency]

Delivery schedule description.

[DeliveryMethod]

Subscriber’s delivery method.

[Edition]

Name of edition complaint was entered for.

[PublicationName]

Name of publication complaint was entered for.

[StartDate]

Date of the restart.

[RequestType]

Type of transaction (“vacation hold” or “restart”).

[RequestMode]

“Received” when creating or editing a temporary stop.

[ReasonDesc]

Stop/restart reason code description.

[Action]

Stop action (donate, hold papers, extend expire, etc.).

[Comments]

Remarks entered with stop.

[VacCreditMsg]

Vacation credit rules message.

iServices Subscriber URLs (if necessary also append "site" parameter)

[ImagePath]

Directory containing images (e.g. logo - header.jpg).

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