Refund Journal
The Refund Journal lists all subscribers who have been paid refund amounts within a specified date range or in a specified batch. Subscribers who have available refunds but no refund payment transaction do not show up on the report. The Refund Journal will, however, include subscribers in suspended refund payment batches.
To print a record of refunds:
Select Refund Journal from the Subscriber menu to display the Subscriber Refund Journal window.
Click Add and complete the following fields.
Field Type What to enter PRODUCT
setup
Enter the product for which to list subscriber refunds.
REPORT TYPE
predefined
Indicate whether you want the report to print for a batch, an entry date range, or a transaction date range.
BATCH
open (10)
If you are printing the journal for a specific batch, enter the batch name here.
START DATE, END DATE
date
If you are printing the journal for an entry or transaction date range, enter the date range here. Print a monthly Subscriber Refund Journal to balance with the General Ledger report.
REFUND TYPE
predefined
Indicate whether bank draft refunds, cash refunds, credit card refunds, manual refunds, PayPal refunds, or all should be listed in the journal.
SORT OPTION
predefined
Indicate if you want the report sorted by subscriber name, account, refund sequence, or operator.
SUSPENDED ONLY
yes/no
Select this checkbox to include only suspended batches in the report; do not select it if you want to include all batches.
BILL TO ADDRESS
yes/no
Indicate whether the subscriber’s bill-to address should appear on the report along with their delivery address, if the two are different.
EXPORT
yes/no
Select this checkbox if you want to create an export file.
FILE FORMAT
setup
Select the file map to use for this export. A file map must be set up previously.
FILE NAME
open
You can accept the default file name or modify it.
Click OK and then Continue to produce the report.
Example—Subscriber Refund Journal
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