Refund Journal

The Refund Journal lists all subscribers who have been paid refund amounts within a specified date range or in a specified batch. Subscribers who have available refunds but no refund payment transaction do not show up on the report. The Refund Journal will, however, include subscribers in suspended refund payment batches.

To print a record of refunds:

1. Select Refund Journal from the Subscriber menu to display the Subscriber Refund Journal window.

   
2. Click Add and complete the following fields.

   Field	Type	What to enter
   PRODUCT	setup	Enter the product for which to list subscriber refunds.
   REPORT TYPE	predefined	Indicate whether you want the report to print for a batch, an entry date range, or a transaction date range.
   BATCH	open (10)	If you are printing the journal for a specific batch, enter the batch name here.
   START DATE, END DATE	date	If you are printing the journal for an entry or transaction date range, enter the date range here. Print a monthly Subscriber Refund Journal to balance with the General Ledger report.
   REFUND TYPE	predefined	Indicate whether bank draft refunds, cash refunds, credit card refunds, manual refunds, PayPal refunds, or all should be listed in the journal.
   SORT OPTION	predefined	Indicate if you want the report sorted by subscriber name, account, refund sequence, or operator.
   SUSPENDED ONLY	yes/no	Select this checkbox to include only suspended batches in the report; do not select it if you want to include all batches.
   BILL TO ADDRESS	yes/no	Indicate whether the subscriber’s bill-to address should appear on the report along with their delivery address, if the two are different.
   EXPORT	yes/no	Select this checkbox if you want to create an export file.
   FILE FORMAT	setup	Select the file map to use for this export. A file map must be set up previously.
   FILE NAME	open	You can accept the default file name or modify it.

3. Click OK and then Continue to produce the report.

Example—Subscriber Refund Journal