Circulation User Manual
NavigaSupportSetup Manual
  • Circulation User Manual
  • ❶ Introduction
    • Circulation Overview
      • The Basic Concept
      • Summary
    • Application Launcher
    • Navigating the Graphical Interfaces
    • Viewing and Printing Reports
      • The Report Viewer
      • Filtering and Other Options
    • Personalization
    • Mapping
  • ❷ Customer Service
    • Find
    • Documents
    • Alerts
    • Contacts
    • Mapping
    • Viewing Customer Information
      • Subscription
      • Address
      • Occupant
      • Contact
      • Demographics
      • Financial
      • Rate Changes
      • Rates
      • Miscellaneous
      • Transactions
      • Rewards
      • Merchandise
      • Subscriber Info
    • Address and Occupant
    • Transactions
      • Day Pass
      • New Start
      • Stop
      • Restart
      • Complaint
      • Billing Change
      • Delivery Schedule
      • Route/Mail Reassignment
      • Move
      • Temporary Address
      • End Temporary Address
      • Payment
      • Cancel Payment
      • Transfer
      • Refund
      • Refund Write-off
      • Grace WriteOff
      • Notes
      • Delivery Placement
      • Contact
      • Combo Change
      • End Combo
      • Modifying Transactions
      • A Note About Rerating Subscribers
    • Messages
    • Tasks
  • ❸ Route Service
    • Finding Routes
    • Mapping
    • Viewing Route Information
    • Transactions
    • Draw Management
    • Account Information
    • Messages
    • Route Service Reports
    • Setup
      • Route Sequence
      • Route Setup Utility
      • Router Utility
      • Rerouting
      • Substitute Draw
      • Truck Time
    • Account Services
    • Distribution Maintenance
    • Utilities
      • Suspend Route
      • Insert Base and Draw Exports
      • Burt Export
      • GMA/SAM Export
      • Draw Forecast Export
      • Drop Time Import
      • Truck Dock Import
      • Single Copy Draw Import
      • Router Import
      • Max Return
      • Drop Time Entry
      • Truck Validation
      • Truck Check
      • Deadline Override
      • Reseq Drop Order
      • Reseq Depart Order
      • Draw Change Lockout
  • ❹ Publishing
    • Introduction to Publishing
    • Edition Override
    • Multi-Pack Override
    • Edition List Setup
    • Import Bundle Sizes
    • Carrier Mail Export
    • Set Sub-Product Draw
    • Start Publishing Run
    • Press Room Report
    • Transaction Processing
    • Undo Final Tran Proc
    • Distribution Menu
      • Daily Draw Worksheet
      • Edition Drawsheet
      • Enter Bundle Info
      • Stacker Interface
      • Bundle Tops
      • Truck Manifest
      • Route Labels
      • Status/Collect Cards
      • Prev Delivery Labels
      • Adv Reconciliation
      • Single Copy Receipts
    • Mail Menu
      • Print Labels
      • Daily PO Report
      • Finnish Post Export
    • DM Report
    • End Publ Run
    • Press Room Entry
    • Press Room Import
    • Press Room Audit
    • Resupply Documents
    • Publishing Run Status
    • Advance Processing
  • ❺ Dispatching
    • What Is Dispatching?
    • Review Dispatch Items
    • Dispatching Items
    • Compliance
  • ❻ Reporting
    • The Reporting Module
    • AAM Menu
      • Daily
      • Daily Price Level
      • Paragraph 3 by Town
      • Paragraph 3 by Zip
      • Paragraph 3 by Zip/Town
      • Paid and Qualified History
      • History
      • History Price Level
      • Reduced Rates
      • Nth Factor
      • Other Paid Draw
      • Paid Draw by Rate
      • 4% Allowance
      • Subscriber Export
      • Billing Export
      • AAM Draw Export
      • Period Comparison
      • Restate AAM History
      • Digital Access Draw
      • Digital Analysis Report
      • Digital Subscription Audit Report
    • Account Menu
      • Account List
      • Status/Collect Cards
      • Charge/Credit
      • Bond Activity
      • Billed/Unbilled Draw
      • Past Due Letter
      • 1099 Forms
      • 1099 Audit
      • Vacation Pack Labels
      • Drop Credit Audit
    • Audit Menu
      • Transaction Audit Reports
      • Address Audit Reports
      • Occupant Audit Reports
      • Other Audit Reports
      • Setup Audit Reports
    • Churn Reports
    • Management Menu
      • Unearned Revenue
      • GL Interface Journal
      • Audit GL Journal
      • Summary Age Analysis
      • Detail Age Analysis
      • Daily Draw Impact
      • Start/Stop Analysis
      • Retention Analysis
      • Stop Analysis
      • Subscriber Payment Analysis
      • Formal Complaint
      • Complaint Rate
      • Rate by 100
      • District Summary
      • Dispatch Report
      • Address Duplicates
      • Taxable Revenue
      • Draw and Revenue
      • Revenue Comparison Report
      • CC Success Report
    • Market Penetration Reports
    • Postal Menu
      • Financial PO
      • Walk Sequence Cards
    • Route Menu
      • Route Delivery List
      • Route Walk Sequence
      • Complaint
      • Home Deliv Compare
      • Draw Variance
      • Delivery Credit/Draw
      • Draw Analysis
      • Net Draw
      • Pending Messages Report
      • Future Starts Report
      • Router List
    • Single Copy Menu
      • Return Draw Analysis
      • Pilferage
      • Weekly Manifest
      • Single Copy by Day
    • Subscriber Menu
      • Active Mail
      • Active Online
      • Available Refunds
      • Refunds Written Off
      • Refund Cards
      • Grace Due
      • Grace Balance
      • Receivables Aging
      • Writeoff Analysis
      • Grace Written Off
      • End Grace
      • Fee Analysis
      • Fee WriteOff
      • Office Pay Expires
      • Stopped Subscribers
      • Throwoff Subscribers
      • Paid/Unpaid Starts
      • Discount Prediction
      • Subscriber Info Export
      • Balance Forward Bill
      • Undo Balance Forward
      • Subscriber Activity Export
      • Subscriber Activity Import
    • Taxing Menu
      • Tax Exclusion
      • Tax Liability
      • Trans Cost Remit Tax
      • BAS Reconciliation
      • Tax Export
  • ❼ Targeted Marketing
    • Introduction to Targeted Marketing
    • Setup
      • 1. Create a New TM Product
      • 2. Define Selection Criteria for the TM Product
      • 3. Specify the Output Formats for the TM Product
      • Creating New Formats
      • Other Setup Options
    • Processing
    • Undo Processing
    • Selection Summary
    • Copy
    • Campaigns
      • Campaign Setup
      • Canvass Board
      • iServices Campaign Module
      • Business Rules for the iServices Campaign Module
      • Using a Campaign in iServices Subscriber
  • ❽ Tasks
    • Introduction
    • Setup Menu
      • Task Group
      • User Notification
      • Activity Code
      • Task Type
      • Task
      • Alert
    • Tasks Menu
      • My Tasks
      • All Tasks
    • Generating Tasks
    • Tasks in Targeted Marketing and Reports
    • Reports Menu
      • User Statistics Report
      • User Audit Report
    • Utilities Menu
      • Overdue Tasks
  • ❾ Dashboard
    • Introduction
    • Activity by Time
    • Department Activity by Transaction Type
    • User Activity
    • Activity by Source
    • Activity by Reason
    • Activity by Delivery Schedule
    • Complaint Types
    • Task Types
    • Donations
  • ❿ Accounting
    • Introduction
      • Accounting and the General Ledger
      • About Subscriber Rating
      • About Account Rates
      • Subscriber and Account Rating Examples
      • About Payment Authorization
      • About Credit Card Surcharges
      • When to Use Accounting Options
    • Account Billing Menu
      • Selection
      • Processing
      • Billing Journal
      • Invoices
      • Deposit Slips
      • Trans Exclusion
      • Invoice Export
      • Close
      • Invoices on Bundle
      • Missed Invoices
      • Statement Export
      • Undo Processing
      • Billing Run Status
      • Undo Close
      • Interest Calculation
      • Create Bond Charges
      • Create Drop Credits
      • Undo Drop Credits
      • Trial Billing
    • Accruals
    • Account Payments Menu
      • Payment Entry
      • Lockbox Processing
      • Bank Draft Payments
      • Payments to GL
      • Cancel Payment
      • Cancel Credit Payment
      • Payment Journal
      • Cash Batch Audit Journal
      • Apply Unapplied
      • Apply All Unapplied
      • Applied Journal
      • BACS Pre-Notify
      • Proof of Sale Adj
    • Misc. Charge/Credit Menu
      • Miscellaneous Charge
      • Balance Writeoff
      • Cancel Miscellaneous Charge
      • Charges Journal
      • Charge for Complaints
      • Misc. Charges Export
      • Misc. Chg/Cr Import
    • AP/Direct Deposit Menu
      • Interface to AP
      • Midmonth Pmt Export
      • Direct Deposits
      • Credit Journal
      • Vendor Import
      • Vendor Export
      • Vendor Change Report
    • Subscriber Payments Menu
      • Auto Payments
      • Lockbox Processing
      • Batch Payments
        • Business Rules for Subscriber Payments
        • Entering Subscriber Payments
        • How Circulation Determines Term and Length
        • Payments and Discounted Rates
        • Paying for Premium Days
        • Entering Group Payments
        • Generating Rewards
      • Payment Journal
      • Payment Processing
      • Batch Audit Journal
      • Resolve Payments
      • Resolve Journal
      • Pymt Authorization
      • Vindicia Report
      • ACH Status Update
    • Vindicia Payments
    • Subscriber Menu
      • Renewal Notices
      • Undo Renewal Notices
      • Auto Notice Export
      • Send eBills
      • Batch Refunds
      • Refund Journal
      • Refund Writeoff
      • Avail Refund Export
      • Grace Owed Export
      • Grace Writeoff
      • CC Invoice Export
      • Credit Card Expires
      • Trans Cost Export
    • Fiscal Close Menu
      • Close Period (Account)
      • Close Period (Subscriber)
      • Fiscal Close - GL Submenu
        • Export GL
        • Audit GL Transactions
  • ⓫ Utilities
    • Introduction
    • Account Menu
      • Rate Check
      • Draw Export
      • Compare/Update AAM %
      • Update # Households
      • Update Census Tract %
      • Balances
      • Change Recur Charge
      • Holiday Draw
      • Holiday Edition
      • Change Bill Source
      • Change Account ID
      • Rate Change
    • Audience Menu
      • Audience Sync
      • Reset Audience Sync
    • Subscription/Address Menu
      • Batch Addr Hygiene
      • Router Addr Hygiene
      • Change Credit Status
      • Extend Grace Days
      • Dupl Address Edit
      • Dupl Address Report
      • Subscription Purge
      • Address Demographics
      • Product Change Setup
      • Product Change
      • ACS Update
      • Bonus Day Setup
      • Copy Bonus Day Setup
      • Bonus Day Delivery
      • Bonus Day Adjustment
      • Delivery Schedule Change
      • Extend Expire Dates
      • Stop Utility
      • Batch Transactions
      • Sub Length Pricing
      • Auto Accept Batches
    • System Menu
      • Batch Setup
      • Check Disk Space
      • Check Date & Time
      • View/Print
      • Who’s Logged In
      • Process Log Report
      • Purge Process Log
      • Find Fields
      • Purge Session Data
      • Performance Analysis Tools
    • History Purge
    • Setup Menu
      • Bulk Route Changes
      • Bulk Router Updates
      • Truck Validation
      • Route Delivery Sequence
      • Route Delivery Sequence Update
      • Trip Delivery Sequence
      • Trip Delivery Sequence Import
      • Postal Walk Sequence
      • Route Type Change
      • Route ID Change
      • Copy Publ Info
      • GMA/SAM Account Type
      • One Day Rate Change
    • Tools Menu
      • Check Single Copy and Check Home Delivery
      • Move Truck Drop
      • Change Area Code
      • Rerate Subscribers
      • Unlock/Clear Batches
      • Undo Draw Adj Batch
      • Re-Export Interface to AP
      • Re-Export Direct Deposits
      • Re-Export Subscriber Payment Batch
      • Re-Export Direct Debit
      • Find CC Transactions
      • Comboizer
    • Export Menu
      • Subscriber Activity
      • Collectech
      • Subscriber Balances
      • mass2one
      • Rewards
      • Update Cleanse Flag
      • Subscriber Info
      • Draw Impact Export
      • Addresses
      • Subscribe Extract Export
    • Import Menu
      • Billing Change
      • Do Not Call List
      • Subscriber Activity
      • Reward Response
      • Address Information
      • Update Cleanse Flag
      • Communication Hist
      • Auth Import
      • Note Transaction Import
      • Single Copy Demographic Answers
      • Token Account Updater
    • Close Day for AAM
    • Reset End Publ Run
    • Remove End Publ Lock
    • Custom Menu
    • Handheld Export
    • Newsvendor Invoice
    • Weekly Sales Order (WSO) Report
    • Vaulting Service
  • ⓬ Options
    • Introduction
    • Bellatrix Interface
  • ⓭ Appendix A—Glossary
    • A-B
    • C
    • D
    • E-L
    • M-O
    • P-R
    • S
    • T-Z
  • ⓮ Appendix B—File Formats
    • File Formats: An Introduction
    • “Secure” Directory for Private Information
    • 1099 File Format
    • AAM 4% Report Export
    • AAM Billing Export
    • AAM Draw Export
    • AAM Paragraph 3 by ZIP Export
    • AAM Subscriber Export
    • Account Credit Card Payment Formats
    • Account Invoice Scan Line Format
    • ACS Update Format
    • Admail Export File
    • Advance Reconciliation Export Format
    • Audience Sync
    • Auto Notice Export Format
    • Auto Renew Statement Export
    • Available Refund Export
    • Bank Draft Formats
    • Bellatrix Import and Export
    • Bill Format Export Elements (Used for Invoice Export)
    • Bonus Day Adjustment Export Format
    • Bundle Sizes Import Format
    • Burt Address Manager
    • Burt Export Formats
    • Burt Export Formats for TM
    • Cancel Credit Card Payment Format
    • Carrier Collect Invoice Format
    • Chart of Accounts Import
    • Collectech Export Format
    • Desktop Mailer Export
    • District Manager Export
    • Draw Export Format
    • Draw Impact Export
    • Draw Import Format
    • eBill Export Format
    • E-mail Templates
      • General Variables
      • eBill Templates
      • New Password template
      • Digital Vacation Pack template
      • Digital Complaint Template
      • Day Pass Template
      • Start Template
      • Temp Stop - Restart Template
      • Payment Template
      • Tip Donation Template
    • Export/Import Account Rates
    • Export/Import Subscription Rates
    • File Mapping Data Elements
      • 1099 Export
      • 1099 Forms Printing Export
      • Account Lockbox
      • Account Statement Export
      • Address Export and Address Import
      • Alternate Format for Draw Adjustments
      • Alternate Single Copy Draw Change Import
      • Audit GL Transactions
      • Authentication Import
      • Balance Forward Billing Export
      • BAS Reconciliation (Detail)
      • BAS Reconciliation (Summary)
      • Bundle Top Export
      • Campaign Import
      • Carrier Mail Export
      • Cleanse Flag Export
      • Cleanse Flag Import
      • Communication History Import
      • Complaint Export (Detail)
      • Complaint Export (Summary)
      • Credit Card Expires
      • Dispatch Export
      • Do Not Call Import
      • Do Not Call List
      • Draw Adjustments and Returns Import
      • Draw Change Import
      • Draw Forecast Export
      • Drop Credit Audit
      • Drop Time Import
      • GL Audit (Audit GL Journal)
      • GL Export
      • GL Interface Journal
      • Merchandise Report
      • Misc Chg/Credit Import
      • Note Import
      • Office Pay Audit Report
      • Past Due Letter
      • Payment Authorization
      • Postal Billing Export
      • Postal Subscriber Audit
      • Postal Subscriber Full Audit
      • Proof of Sale
      • Renewal Notice
      • Returns Journal
      • Route Data (Route Delivery List Export)
      • Route Labels
      • Router Import
      • Route Smart
      • Single Copy By Day Report
      • Sold Import
      • Stacker Interface
      • Status/Collection Cards
      • Subscriber Activity Export
      • Subscriber Activity Import
      • Subscriber Billing
      • Subscriber Export
      • Subscriber Lockbox
      • Subscriber Payment Journal
      • Subscriber Refund Journal
      • Subscriber Tax Export
      • Subscriber Tran Import
      • Targeted Marketing
      • TM Draw Change Import
      • Token Account Updater
      • Truck Sequence Export
      • Truck Sequence Import
    • General Ledger Interface Format
    • Grace Owed Export
    • Import Vendor Format
    • Insert Base and Draw Export Formats
    • Interface to AP Formats
    • Mail Mart Labels in Targeted Marketing
    • mass2one Export Format
    • Refund Export Formats
    • Refund Writeoff Export
    • Renewal Notice Export Formats
    • Rewards Export Format
    • Rewards Import Format
    • Route Delivery List Export
    • Route Delivery Sequence Update
    • Route ID Change Format
    • Route Type Change Export File
    • Sam Export Formats
    • Single Copy Demographic Import
    • Stacker Interface
    • Subscriber Activity Import Format
    • Subscriber Activity Output Format
    • Subscriber Balances Export Format
    • Subscriber Credit Card Expires Format
    • Subscriber Lockbox File Format (Standard)
    • Subscriber Payment Cancel Export Format
    • Subscriber Payment Formats (Credit Card)
    • Teledirect Formats
    • TM Output File
    • Transportation Cost Export
    • Trip Sequence Import File
    • Truck Manifest Export
    • Vac Pack Label Export
    • Vendor Change Export
    • Vendor Export
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On this page
  • Feathering Options
  • Standing Draw
  • Draw Detail
  • Draw Changes
  • Import Draw Changes
  • Demographic Update
  • Dispatch Cutoff
  • Inserts
  • Bulk Drop
  • History
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  1. ❼ Targeted Marketing
  2. Setup

Other Setup Options

PreviousCreating New FormatsNextProcessing

Last updated 1 year ago

In addition to the basic TM product setup described above, several tabs allow you to further refine the setup. These are described in the sections that follow.

Feathering Options

Apartment buildings generally have a communal area where publications and TM products are delivered. In the case of a TM product, individual distribution depends on the whim of the occupants (who sees the product first, who decides to take a copy). For cases in which not all of the occupants will be interested in the TM product, it makes sense to leave only enough product for the certain percentage of occupants you anticipate will have interest. This is known as feathering.

Because feathering affects TM draws, you should use this option to set up any feathering on your routes.

To set up feathering:

  • Click on the Feathering tab.

  • Click Modify and complete the following fields.

Field
Type
What to enter

LEVEL

predefined

The level determines how qualifying addresses are grouped before they are feathered; indicate if you want to group them based on product, route, route type, or Zip code. Select none if you want to turn feathering off.

METHOD

predefined

Select random, standard, or dwelling type. The random method supplies a different set of addresses every time the product is processed, while the standard method retains the same addresses every time.The dwelling type method allows you to specify the order in which addresses should be selected. The Priority button below will become active to allow you to prioritize dwelling type selections.

CALCULATE ON

predefined

Indicate if you want to perform the feathering calculation based on total supply (entered in the next field) or detail values (entered in the Feathering Detail portion of the tab).

TOTAL SUPPLY

integer (8)

If you are performing the feathering calculation based on total supply, enter the total supply here.

PACKAGE SIZE THRESHOLD

integer

Package size determines how the TM draw is rounded after feathering has been performed. The draw will be rounded to the multiple entered here. For example, if 104 addresses are selected, but Package Size is set to 5, then only 100 addresses will be used. Threshold determines the point at which an additional package is added. For example, if a threshold of “3” is entered here, the previous example would actually use 103 addresses (20 packages of 5, plus one package of 3). The threshold cannot exceed the package size. Note: If you enter a total supply above, a threshold cannot be entered; the system will determine the threshold automatically.

Feathering Details:

ROUTE, PRODUCT, or ZIP CODE

setup

Enter the route, product or Zip code that you would like to feather.

FEATHERING %

integer (3)

If feathering should be done by percentage, enter the feathering percentage for this feathering method. For example, if you are feathering by route, there are 50 occupants in an apartment and 90 other occupants on the route, and your percentage is 70, the draw will be 98 (140 x .7).

MAXIMUM AMOUNT

integer (3)

If a feathering percentage was entered, specify the maximum TM draw. For example, if feathering is 50% and the maximum quantity entered here is 100, but the selection has a draw of 300, the TM draw will only be 100 instead of 150.

QUANTITY

integer (6)

If feathering should be done by amount, enter the quantity for the route. This will the be the TM draw quantity.

  • Click Add and enter feathering details. Note: Click Add+ if you are going to add multiple values and want to set default values for quicker entry.

  • Click OK.

The Priority button allows you to set the order in which addresses are selected for feathering, based on dwelling type. In the example below, businesses will be feathered first, followed by city government, followed by state government. If more addresses need to be feathered than what these priorities allow for, they additional addresses will be selected randomly.

Standing Draw

Standing draw allows you to manage static draw amounts independently of TM processing. Users can choose to include standing draw by selecting the Include Standing Draw checkbox during TM processing. Static draw can be defined for home delivery routes as well as single copy outlets.

Two subtabs, Draw Detail and Draw Changes, are used to display and modify standing draw.

Draw Detail

This tab shows all standing draw for current and future dates. The Draw History button will display the full history for one or more routes. The Draw Total allows a user to determine the total standing draw quantity for a given delivery date.

Draw Changes

This tab allows you to add, modify and process standing draw changes. To add draw changes:

  • Click Add. The cursor will move to the first line of the draw change grid, in the Batch field.

  • Enter the standing draw for a route:

    1. Enter a batch ID for the route’s draw change.

    2. Specify the route which should have the standing draw (press F2 for a route lookup)

    3. Select a source and reason code for the draw change

    4. In Effective Date, enter the first date on which the route should receive the standing draw. Enter the last date they should receive the draw in Reversal Date. Or, if this is a permanent draw change, leave Reversal Date blank.

    5. In Type, indicate whether the draw being entered should adjust (increase or decrease) the current draw for the route, or replace the current draw.

    6. In Amount, enter the standing draw or draw adjustment for the route.

  • To enter standing draw for more routes, press Enter. Once all standing draw changes are entered, press OK.

  • Click the Process button. In the lower part of the screen, process fields display. Select the batch to be processed, or check All to process all current draw changes. You must also specify a processing date. Click OK to process the draw changes.

To view processed draw changes, click the Show Processed button. The Import button allows you to import draw changes (see below).

Note: Four Transaction Security items control the Standing Draw features to which users have access: TMDrawChangeAdd, TMDrawChangeMod, TMDrawChangeDel, and TM Draw ChangePro (for processing security).

Import Draw Changes

An Import button on the Standing Draw | Draw Changes tab of the Product Detail window allows you to import standing draw. When you click Import, the Draw Change Import window appears.

  • Click Add and complete the following fields:

Field
Type
What to enter

PRODUCT

setup

Enter the ID of the TM product, or leave the field blank to use an imported value.

BATCH

open (8)

Specify an ID for the draw change batch that will be created.

SOURCE

setup

Enter the source code for the draw change batch.

REASON

setup

Enter a reason code for the draw change batch.

FILE FORMAT

predefined

Enter the name of the file map to use for this import.

FILE NAME

open (30)

Enter the name of the import file in the /dti/exchange/cm directory.

EFFECTIVE DATE

date

Enter the date on which these draw changes will be active, or leave the field blank to use an imported value.

REVERSAL DATE

date

Enter the date on which these draw changes should be reversed, or leave the field blank to use an imported value.

ADJUST/REPLACE

predefined

Indicate whether these draw changes should adjust existing draw or replace it.

PROCESS DRAW CHANGES

yes/no

Indicate whether you want the draw changes to be processed as a part of this import.

  • Click OK and then Continue to import the draw changes.

The file format for the draw change import is defined via File Map (“DrawChgImprtTM” usage). See Appendix B for the data elements that can be used with this file map usage.

Demographic Update

Occupant and address demographics can be used as selection criteria when determining the audience of a TM product. TM processing can also update the answers of a demographic question, for all addresses or occupants selected. The demographic answer can then be used to filter subsequent processing selections for this TM product.

For example, if a TM product was used to create mail labels for new subscribers with a specific promotional offer, an address demographic could be updated to reflect the fact that the promotional offer had been sent to these addresses. The next of run of this TM product could exclude the addresses even though a new start might have otherwise qualified the household for the offer.

To update a demographic answer:

  • Click on the Demographic Update tab.

  • Click Add and enter the demographic and demographic answer that should be updated by the TM product. The demographic and answer must have been set up in advance. Note that only one demographic can be updated by a given TM product.

  • Enter another demographic, if applicable. Click OK when you have finished.

When you process the TM product, all addresses or occupants selected by the product will be assigned the answer entered for this demographic question.

Dispatch Cutoff

The Dispatch Cutoff tab is where you enter the cutoff time, in 24-hour format, for dispatching complaints and shortages for the TM product on each day of the week. This tab will be available if the Allow Dispatching checkbox is selected for the product.

To enter dispatch cutoff times:

  • Click on the Dispatch Cutoff tab.

  • Click Modify and enter the dispatching cutoff times for each day of the week, in 24-hour format.

  • Enter a cutoff message, if desired.

  • Click OK.

Inserts

Note: You must have InsertPlus installed to be able to use this tab.

The Inserts tab allows you to define an ad zone map for the product for each day of the week. This tab is enabled when allow inserts is selected in the Product Detail window.

Bulk Drop

Canada Post has the ability to deliver bulk products to all or a certain type of occupant (businesses, houses, etc.) serviced by a given postal installation. Newspapers can use this capability and have Canada Post deliver non-subscriber products to one or more occupant types, without having to gather address information.

Canada Post has six occupant types that might be used with a bulk drop:

  • Houses (residential)

  • Apartments (apartments only)

  • Business calls (businesses only)

  • Farmers (farmers only)

  • Other (all addresses not included above)

  • Complete Coverage (all addresses)

For example, a newspaper might wish to send a product to all houses and apartments serviced by three different postal installations. Each installation would receive the right number of bundles (placed in correctly tagged bags) along with a delivery slip indicating the product should be delivered to all houses and apartments.

Each Zip code and Zip code extension that the bulk drop will be distributed in must be set up as its own “route” in SETUP | DISTRIBUTION | ROUTE | DISTRIBUTION POINT (there is a specific for bulk drop, see Distribution Point in the Setup Manual for details). For example, Zip code S1A 2L3 would be one route, and Zip code S1A 2L5 another. The number of dwellings must be set up for each occupant type in each route.

Once the routes are defined, you can set up your TM product with a selection type of Bulk Drop. Within the Bulk Drop selection type you specify the occupant type for each postal code, PO route type and route number combination. You can check the Allow Bulk Drop field on the Bulk Drop subtab and specify the mailing office, name and address, and whether to generate a single mail summary. Contact Naviga Support for more information on producing bulk drop documents.

History

The History subtab is a display-only tab that lists the processing history for the TM product. This includes the selection date, delivery date, and process date and time.

Ad zone maps are defined in Deliverable Map setup (see in the Setup Manual).

Deliverable