Stopped Subscribers

The Stopped Subscribers Without Restart Report can be used to target recent inactive subscribers for a promotional rate or other incentive. The report includes all temporary stops without restarts and all permanent stops without subsequent new starts, whose stop date is within the date range specified.

To produce the report:

• Select Stopped Subscribers from the Subscriber menu to display the Stopped Subscribers Without Restart window.

  
• Click Add and complete the following fields.

  Field	Type	What to enter
  PRODUCT	setup	Enter the product to include in the report (enter “*” to multi-select products.
  START DATE END DATE	date	Enter the date range to be covered by the report.
  STOP OPTION	predefined	Indicate whether permanent stops, temporary stops, or both should be listed in the report.
  ALL REASONS	yes/no	The Stopped Subscribers report can be run for specific stop reason codes or all reasons. Select this checkbox to include stops for all reason codes.
  REASON	setup	If All Reasons is not selected, enter the specific stop reason codes that should be included, or enter “*” to multi-select. Only stops with these stop reason codes will be listed in the report.
  PRINT ORDER	predefined	Indicate whether the report should be sorted by stop date, reason code, or route.
  PRINT ADDRESS	yes/no	Indicate with whether to print subscriber addresses.
  INCLUDE MAIL	yes/no	Indicate whether to include mail-delivered subscriptions (this field is inactive if your Print Order is “route”).
  GENERATE TASKS	yes/no	Indicate whether tasks should be created. In order to create tasks, a task type and event must be defined for the report in Task setup.

• Click OK and then Continue to produce the report.

Example—Stopped Subscribers Without Restart Report