Extend Grace Days
This utility allows you to import a file of subscribers or to extend grace periods for all subscribers in grace within a certain date range (only non-combo subscribers who are currently in grace can be extended using this option). You can extend grace a specified number of days, or have all grace end at a specified date.
Note:
Extend Grace Days does not consider the Business Rule, What is the total maximum grace days a subscriber may have? Therefore, by using this utility it is possible to extend a subscriber’s grace days beyond the maximum.
To extend grace days:
Select Extend Grace Days from the Subscription/Address menu to display the Extend Grace Days screen.
Select Add and complete the following fields.
| Field | Type | What to enter |
|---|---|---|
USE IMPORT FILE? | yes/no | Indicate whether to import a file or not. Default is no. |
PRODUCT | setup | Enter the product for which grace should be extended. |
START DATE, END DATE | date | Enter the starting date and ending date for the grace extend. Subscribers who are currently in grace and will end grace within this date range shall be extended. |
# DAYS TO EXTEND | integer (7) | Enter the number of days to extend, if you are extending everyone’s grace a certain number of days. |
NEW END GRACE DATE | date | Enter the new end grace date, if you are extending everyone’s grace to a certain date. |
READ OPTION | predefined | Indicate whether to commit or edit the import file. If you choose “Commit” the grace will be extended and besides changing the EndGrace transactions date an EndGraceChg transaction is created so there is a footprint with this change. If you choose “Edit”, only the processing report will be created (you can then look the report over for errors before committing). |
FILE NAME | open (30) | File must be pipe delimited and stored in the exchange directory with three variable length fields: SubscriptionID, Number of Days, and New Grace Date. SubscriptionID must always be supplied in the import file. The Number of Days or the New Grace Date (but not both) must also be supplied in the import file. |
SOURCE | setup | Valid Source from setup. |
REASON | setup | Valid Reason from setup. |
REMARKS | character (40) | Remarks, if any associated to extending the grace. |
Select Accept to process the grace extends.
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