Balance Forward Bill
A balance-forward subscriber bill includes the balance due from previous months, charges and credits since the last bill date, and the charge for the next billing period. This option is used to export this information using file mapping.
Two Business Rules in the Subscriber Accounting section to control this option:
Is balance forward subscriber billing allowed? This Business Rule must be set to “yes” to enable balance-forward billing.
How many days past the expiration date before a balance forward bill is no longer produced? When the threshold entered here is reached, balance-forward bills will no longer be produced for the subscriber, and the subscriber will be considered carrier collect.
The subscriber will be billed for the next monthly term, based on the number of days before or after the expiration date. For example:
A subscriber starts May 1st and owes 9.00 for the month. A bill is produced on May 1st for 9.00.
On May 14th, the subscriber complains about a missed delivery and is given credit.
Another bill is prepared on May 15th for June service. Assuming the May payment has not yet been received, the total due is the balance forward, plus the charges for the next billing term, minus any service credits.
Balance forward—9.00
Complaint credit—1.00-
Service through June 30—9.00
Total—17.00
The subscriber sends a payment for 5.00. A bill is produced on June 15th.
Balance forward—17.00
Payment—5.00-
Service through July 31—9.00
Total—21.00
To generate balance-forward billing information:
Select Balance Forward Bill from the Subscriber menu.
Click Add and complete the following fields.
FieldTypeWhat to enterPRODUCT
setup
Enter the product for which to generate bills.
RUN DATE
date
Enter the run date of the export.
FILE FORMAT FILE NAME
setup open
Enter the name of the file map that has been set up for the balance-forward billing export. The file name will default but can be modified.
GENERAL MESSAGE
open (30)
Optionally, enter a general message to print on all bills.
Click OK and then Continue to generate the balance-forward billing file.
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