Dispatch Report

The Dispatch Report allows you to track where and when dispatches are occurring, and how long they take to be resolved.

To produce the report:

  • Select Dispatch Report from the Management menu to display the Dispatch Report window.

  • Click Add and complete the following fields.

    FieldTypeWhat to enter

    PRODUCT

    setup

    Enter the product for which you want to run the report (enter “*” to multi-select products).

    START DATE END DATE

    date

    Enter a date range for the report.

    DISPATCH TYPE

    predefined

    Indicate whether the report should list shortages, complaints, or both.

    PRINT ORDER

    predefined

    Indicate whether the report should sort by area, region, distribution zone, district, service area or truck. Our example sorts by distrib zone.

    PRINT ENTITY

    predefined

    Depending on what you entered in PRINT ORDER, you can indicate a particular district, distribution zone, service area, or truck that should be included in the report. Enter “*” to include all areas.

    PRINT FORMAT

    predefined

    Indicate whether you want a detailed report, a summary, or both.

  • Click OK and then Continue to produce the report.

Example—Dispatch Report (both detail and summary)

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