Reward Response
Rewards are exported to the rewards management application via the Rewards Export. To insure that the records were interfaced correctly, a response file may be sent back from the rewards application. The response file determines whether a reward was accepted or rejected. Once a response has been received for a reward record, the reward will be considered completed rather than pending. Importing responses is optional.
To import the response file:
Select Reward Response from the
Utilities | Import
menu to display the Reward Response Import screen.
Select Add and complete the following fields.
Field | Type | What to enter |
---|---|---|
READ OPTION | predefined | Indicate whether to Edit or Commit the import file. Reward records will be updated only if the read option is “Commit”. If “Edit” is selected, a report will appear, but no records will be updated. |
REWARD PROGRAM | setup | Select the rewards program that you are interfacing. |
IMPORT FORMAT | predefined | Select the format for the rewards import. |
FILE NAME | open (16) | Enter the name of the response file being imported. The file must be placed in the /dti/exchange/cm directory. |
Select Continue to import rewards file. See Appendix B for the format. A processing report will list details about the import and any errors that occurred.
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