Circulation User Manual
NavigaSupportSetup Manual
  • Circulation User Manual
  • ❶ Introduction
    • Circulation Overview
      • The Basic Concept
      • Summary
    • Application Launcher
    • Navigating the Graphical Interfaces
    • Viewing and Printing Reports
      • The Report Viewer
      • Filtering and Other Options
    • Personalization
    • Mapping
  • ❷ Customer Service
    • Find
    • Documents
    • Alerts
    • Contacts
    • Mapping
    • Viewing Customer Information
      • Subscription
      • Address
      • Occupant
      • Contact
      • Demographics
      • Financial
      • Rate Changes
      • Rates
      • Miscellaneous
      • Transactions
      • Rewards
      • Merchandise
      • Subscriber Info
    • Address and Occupant
    • Transactions
      • Day Pass
      • New Start
      • Stop
      • Restart
      • Complaint
      • Billing Change
      • Delivery Schedule
      • Route/Mail Reassignment
      • Move
      • Temporary Address
      • End Temporary Address
      • Payment
      • Cancel Payment
      • Transfer
      • Refund
      • Refund Write-off
      • Grace WriteOff
      • Notes
      • Delivery Placement
      • Contact
      • Combo Change
      • End Combo
      • Modifying Transactions
      • A Note About Rerating Subscribers
    • Messages
    • Tasks
  • ❸ Route Service
    • Finding Routes
    • Mapping
    • Viewing Route Information
    • Transactions
    • Draw Management
    • Account Information
    • Messages
    • Route Service Reports
    • Setup
      • Route Sequence
      • Route Setup Utility
      • Router Utility
      • Rerouting
      • Substitute Draw
      • Truck Time
    • Account Services
    • Distribution Maintenance
    • Utilities
      • Suspend Route
      • Insert Base and Draw Exports
      • Burt Export
      • GMA/SAM Export
      • Draw Forecast Export
      • Drop Time Import
      • Truck Dock Import
      • Single Copy Draw Import
      • Router Import
      • Max Return
      • Drop Time Entry
      • Truck Validation
      • Truck Check
      • Deadline Override
      • Reseq Drop Order
      • Reseq Depart Order
      • Draw Change Lockout
  • ❹ Publishing
    • Introduction to Publishing
    • Edition Override
    • Multi-Pack Override
    • Edition List Setup
    • Import Bundle Sizes
    • Carrier Mail Export
    • Set Sub-Product Draw
    • Start Publishing Run
    • Press Room Report
    • Transaction Processing
    • Undo Final Tran Proc
    • Distribution Menu
      • Daily Draw Worksheet
      • Edition Drawsheet
      • Enter Bundle Info
      • Stacker Interface
      • Bundle Tops
      • Truck Manifest
      • Route Labels
      • Status/Collect Cards
      • Prev Delivery Labels
      • Adv Reconciliation
      • Single Copy Receipts
    • Mail Menu
      • Print Labels
      • Daily PO Report
      • Finnish Post Export
    • DM Report
    • End Publ Run
    • Press Room Entry
    • Press Room Import
    • Press Room Audit
    • Resupply Documents
    • Publishing Run Status
    • Advance Processing
  • ❺ Dispatching
    • What Is Dispatching?
    • Review Dispatch Items
    • Dispatching Items
    • Compliance
  • ❻ Reporting
    • The Reporting Module
    • AAM Menu
      • Daily
      • Daily Price Level
      • Paragraph 3 by Town
      • Paragraph 3 by Zip
      • Paragraph 3 by Zip/Town
      • Paid and Qualified History
      • History
      • History Price Level
      • Reduced Rates
      • Nth Factor
      • Other Paid Draw
      • Paid Draw by Rate
      • 4% Allowance
      • Subscriber Export
      • Billing Export
      • AAM Draw Export
      • Period Comparison
      • Restate AAM History
      • Digital Access Draw
      • Digital Analysis Report
      • Digital Subscription Audit Report
    • Account Menu
      • Account List
      • Status/Collect Cards
      • Charge/Credit
      • Bond Activity
      • Billed/Unbilled Draw
      • Past Due Letter
      • 1099 Forms
      • 1099 Audit
      • Vacation Pack Labels
      • Drop Credit Audit
    • Audit Menu
      • Transaction Audit Reports
      • Address Audit Reports
      • Occupant Audit Reports
      • Other Audit Reports
      • Setup Audit Reports
    • Churn Reports
    • Management Menu
      • Unearned Revenue
      • GL Interface Journal
      • Audit GL Journal
      • Summary Age Analysis
      • Detail Age Analysis
      • Daily Draw Impact
      • Start/Stop Analysis
      • Retention Analysis
      • Stop Analysis
      • Subscriber Payment Analysis
      • Formal Complaint
      • Complaint Rate
      • Rate by 100
      • District Summary
      • Dispatch Report
      • Address Duplicates
      • Taxable Revenue
      • Draw and Revenue
      • Revenue Comparison Report
      • CC Success Report
    • Market Penetration Reports
    • Postal Menu
      • Financial PO
      • Walk Sequence Cards
    • Route Menu
      • Route Delivery List
      • Route Walk Sequence
      • Complaint
      • Home Deliv Compare
      • Draw Variance
      • Delivery Credit/Draw
      • Draw Analysis
      • Net Draw
      • Pending Messages Report
      • Future Starts Report
      • Router List
    • Single Copy Menu
      • Return Draw Analysis
      • Pilferage
      • Weekly Manifest
      • Single Copy by Day
    • Subscriber Menu
      • Active Mail
      • Active Online
      • Available Refunds
      • Refunds Written Off
      • Refund Cards
      • Grace Due
      • Grace Balance
      • Receivables Aging
      • Writeoff Analysis
      • Grace Written Off
      • End Grace
      • Fee Analysis
      • Fee WriteOff
      • Office Pay Expires
      • Stopped Subscribers
      • Throwoff Subscribers
      • Paid/Unpaid Starts
      • Discount Prediction
      • Subscriber Info Export
      • Balance Forward Bill
      • Undo Balance Forward
      • Subscriber Activity Export
      • Subscriber Activity Import
    • Taxing Menu
      • Tax Exclusion
      • Tax Liability
      • Trans Cost Remit Tax
      • BAS Reconciliation
      • Tax Export
  • ❼ Targeted Marketing
    • Introduction to Targeted Marketing
    • Setup
      • 1. Create a New TM Product
      • 2. Define Selection Criteria for the TM Product
      • 3. Specify the Output Formats for the TM Product
      • Creating New Formats
      • Other Setup Options
    • Processing
    • Undo Processing
    • Selection Summary
    • Copy
    • Campaigns
      • Campaign Setup
      • Canvass Board
      • iServices Campaign Module
      • Business Rules for the iServices Campaign Module
      • Using a Campaign in iServices Subscriber
  • ❽ Tasks
    • Introduction
    • Setup Menu
      • Task Group
      • User Notification
      • Activity Code
      • Task Type
      • Task
      • Alert
    • Tasks Menu
      • My Tasks
      • All Tasks
    • Generating Tasks
    • Tasks in Targeted Marketing and Reports
    • Reports Menu
      • User Statistics Report
      • User Audit Report
    • Utilities Menu
      • Overdue Tasks
  • ❾ Dashboard
    • Introduction
    • Activity by Time
    • Department Activity by Transaction Type
    • User Activity
    • Activity by Source
    • Activity by Reason
    • Activity by Delivery Schedule
    • Complaint Types
    • Task Types
    • Donations
  • ❿ Accounting
    • Introduction
      • Accounting and the General Ledger
      • About Subscriber Rating
      • About Account Rates
      • Subscriber and Account Rating Examples
      • About Payment Authorization
      • About Credit Card Surcharges
      • When to Use Accounting Options
    • Account Billing Menu
      • Selection
      • Processing
      • Billing Journal
      • Invoices
      • Deposit Slips
      • Trans Exclusion
      • Invoice Export
      • Close
      • Invoices on Bundle
      • Missed Invoices
      • Statement Export
      • Undo Processing
      • Billing Run Status
      • Undo Close
      • Interest Calculation
      • Create Bond Charges
      • Create Drop Credits
      • Undo Drop Credits
      • Trial Billing
    • Accruals
    • Account Payments Menu
      • Payment Entry
      • Lockbox Processing
      • Bank Draft Payments
      • Payments to GL
      • Cancel Payment
      • Cancel Credit Payment
      • Payment Journal
      • Cash Batch Audit Journal
      • Apply Unapplied
      • Apply All Unapplied
      • Applied Journal
      • BACS Pre-Notify
      • Proof of Sale Adj
    • Misc. Charge/Credit Menu
      • Miscellaneous Charge
      • Balance Writeoff
      • Cancel Miscellaneous Charge
      • Charges Journal
      • Charge for Complaints
      • Misc. Charges Export
      • Misc. Chg/Cr Import
    • AP/Direct Deposit Menu
      • Interface to AP
      • Midmonth Pmt Export
      • Direct Deposits
      • Credit Journal
      • Vendor Import
      • Vendor Export
      • Vendor Change Report
    • Subscriber Payments Menu
      • Auto Payments
      • Lockbox Processing
      • Batch Payments
        • Business Rules for Subscriber Payments
        • Entering Subscriber Payments
        • How Circulation Determines Term and Length
        • Payments and Discounted Rates
        • Paying for Premium Days
        • Entering Group Payments
        • Generating Rewards
      • Payment Journal
      • Payment Processing
      • Batch Audit Journal
      • Resolve Payments
      • Resolve Journal
      • Pymt Authorization
      • Vindicia Report
      • ACH Status Update
    • Vindicia Payments
    • Subscriber Menu
      • Renewal Notices
      • Undo Renewal Notices
      • Auto Notice Export
      • Send eBills
      • Batch Refunds
      • Refund Journal
      • Refund Writeoff
      • Avail Refund Export
      • Grace Owed Export
      • Grace Writeoff
      • CC Invoice Export
      • Credit Card Expires
      • Trans Cost Export
    • Fiscal Close Menu
      • Close Period (Account)
      • Close Period (Subscriber)
      • Fiscal Close - GL Submenu
        • Export GL
        • Audit GL Transactions
  • ⓫ Utilities
    • Introduction
    • Account Menu
      • Rate Check
      • Draw Export
      • Compare/Update AAM %
      • Update # Households
      • Update Census Tract %
      • Balances
      • Change Recur Charge
      • Holiday Draw
      • Holiday Edition
      • Change Bill Source
      • Change Account ID
      • Rate Change
    • Audience Menu
      • Audience Sync
      • Reset Audience Sync
    • Subscription/Address Menu
      • Batch Addr Hygiene
      • Router Addr Hygiene
      • Change Credit Status
      • Extend Grace Days
      • Dupl Address Edit
      • Dupl Address Report
      • Subscription Purge
      • Address Demographics
      • Product Change Setup
      • Product Change
      • ACS Update
      • Bonus Day Setup
      • Copy Bonus Day Setup
      • Bonus Day Delivery
      • Bonus Day Adjustment
      • Delivery Schedule Change
      • Extend Expire Dates
      • Stop Utility
      • Batch Transactions
      • Sub Length Pricing
      • Auto Accept Batches
    • System Menu
      • Batch Setup
      • Check Disk Space
      • Check Date & Time
      • View/Print
      • Who’s Logged In
      • Process Log Report
      • Purge Process Log
      • Find Fields
      • Purge Session Data
      • Performance Analysis Tools
    • History Purge
    • Setup Menu
      • Bulk Route Changes
      • Bulk Router Updates
      • Truck Validation
      • Route Delivery Sequence
      • Route Delivery Sequence Update
      • Trip Delivery Sequence
      • Trip Delivery Sequence Import
      • Postal Walk Sequence
      • Route Type Change
      • Route ID Change
      • Copy Publ Info
      • GMA/SAM Account Type
      • One Day Rate Change
    • Tools Menu
      • Check Single Copy and Check Home Delivery
      • Move Truck Drop
      • Change Area Code
      • Rerate Subscribers
      • Unlock/Clear Batches
      • Undo Draw Adj Batch
      • Re-Export Interface to AP
      • Re-Export Direct Deposits
      • Re-Export Subscriber Payment Batch
      • Re-Export Direct Debit
      • Find CC Transactions
      • Comboizer
    • Export Menu
      • Subscriber Activity
      • Collectech
      • Subscriber Balances
      • mass2one
      • Rewards
      • Update Cleanse Flag
      • Subscriber Info
      • Draw Impact Export
      • Addresses
      • Subscribe Extract Export
    • Import Menu
      • Billing Change
      • Do Not Call List
      • Subscriber Activity
      • Reward Response
      • Address Information
      • Update Cleanse Flag
      • Communication Hist
      • Auth Import
      • Note Transaction Import
      • Single Copy Demographic Answers
      • Token Account Updater
    • Close Day for AAM
    • Reset End Publ Run
    • Remove End Publ Lock
    • Custom Menu
    • Handheld Export
    • Newsvendor Invoice
    • Weekly Sales Order (WSO) Report
    • Vaulting Service
  • ⓬ Options
    • Introduction
    • Bellatrix Interface
  • ⓭ Appendix A—Glossary
    • A-B
    • C
    • D
    • E-L
    • M-O
    • P-R
    • S
    • T-Z
  • ⓮ Appendix B—File Formats
    • File Formats: An Introduction
    • “Secure” Directory for Private Information
    • 1099 File Format
    • AAM 4% Report Export
    • AAM Billing Export
    • AAM Draw Export
    • AAM Paragraph 3 by ZIP Export
    • AAM Subscriber Export
    • Account Credit Card Payment Formats
    • Account Invoice Scan Line Format
    • ACS Update Format
    • Admail Export File
    • Advance Reconciliation Export Format
    • Audience Sync
    • Auto Notice Export Format
    • Auto Renew Statement Export
    • Available Refund Export
    • Bank Draft Formats
    • Bellatrix Import and Export
    • Bill Format Export Elements (Used for Invoice Export)
    • Bonus Day Adjustment Export Format
    • Bundle Sizes Import Format
    • Burt Address Manager
    • Burt Export Formats
    • Burt Export Formats for TM
    • Cancel Credit Card Payment Format
    • Carrier Collect Invoice Format
    • Chart of Accounts Import
    • Collectech Export Format
    • Desktop Mailer Export
    • District Manager Export
    • Draw Export Format
    • Draw Impact Export
    • Draw Import Format
    • eBill Export Format
    • E-mail Templates
      • General Variables
      • eBill Templates
      • New Password template
      • Digital Vacation Pack template
      • Digital Complaint Template
      • Day Pass Template
      • Start Template
      • Temp Stop - Restart Template
      • Payment Template
      • Tip Donation Template
    • Export/Import Account Rates
    • Export/Import Subscription Rates
    • File Mapping Data Elements
      • 1099 Export
      • 1099 Forms Printing Export
      • Account Lockbox
      • Account Statement Export
      • Address Export and Address Import
      • Alternate Format for Draw Adjustments
      • Alternate Single Copy Draw Change Import
      • Audit GL Transactions
      • Authentication Import
      • Balance Forward Billing Export
      • BAS Reconciliation (Detail)
      • BAS Reconciliation (Summary)
      • Bundle Top Export
      • Campaign Import
      • Carrier Mail Export
      • Cleanse Flag Export
      • Cleanse Flag Import
      • Communication History Import
      • Complaint Export (Detail)
      • Complaint Export (Summary)
      • Credit Card Expires
      • Dispatch Export
      • Do Not Call Import
      • Do Not Call List
      • Draw Adjustments and Returns Import
      • Draw Change Import
      • Draw Forecast Export
      • Drop Credit Audit
      • Drop Time Import
      • GL Audit (Audit GL Journal)
      • GL Export
      • GL Interface Journal
      • Merchandise Report
      • Misc Chg/Credit Import
      • Note Import
      • Office Pay Audit Report
      • Past Due Letter
      • Payment Authorization
      • Postal Billing Export
      • Postal Subscriber Audit
      • Postal Subscriber Full Audit
      • Proof of Sale
      • Renewal Notice
      • Returns Journal
      • Route Data (Route Delivery List Export)
      • Route Labels
      • Router Import
      • Route Smart
      • Single Copy By Day Report
      • Sold Import
      • Stacker Interface
      • Status/Collection Cards
      • Subscriber Activity Export
      • Subscriber Activity Import
      • Subscriber Billing
      • Subscriber Export
      • Subscriber Lockbox
      • Subscriber Payment Journal
      • Subscriber Refund Journal
      • Subscriber Tax Export
      • Subscriber Tran Import
      • Targeted Marketing
      • TM Draw Change Import
      • Token Account Updater
      • Truck Sequence Export
      • Truck Sequence Import
    • General Ledger Interface Format
    • Grace Owed Export
    • Import Vendor Format
    • Insert Base and Draw Export Formats
    • Interface to AP Formats
    • Mail Mart Labels in Targeted Marketing
    • mass2one Export Format
    • Refund Export Formats
    • Refund Writeoff Export
    • Renewal Notice Export Formats
    • Rewards Export Format
    • Rewards Import Format
    • Route Delivery List Export
    • Route Delivery Sequence Update
    • Route ID Change Format
    • Route Type Change Export File
    • Sam Export Formats
    • Single Copy Demographic Import
    • Stacker Interface
    • Subscriber Activity Import Format
    • Subscriber Activity Output Format
    • Subscriber Balances Export Format
    • Subscriber Credit Card Expires Format
    • Subscriber Lockbox File Format (Standard)
    • Subscriber Payment Cancel Export Format
    • Subscriber Payment Formats (Credit Card)
    • Teledirect Formats
    • TM Output File
    • Transportation Cost Export
    • Trip Sequence Import File
    • Truck Manifest Export
    • Vac Pack Label Export
    • Vendor Change Export
    • Vendor Export
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On this page
  • Creating Contacts with Targeted Marketing
  • Creating Draw Changes with Targeted Marketing
  • Creating Third-Party Subscriptions with Targeted Marketing
  • Exporting Draw for a TM Product
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  1. ❼ Targeted Marketing

Processing

PreviousOther Setup OptionsNextUndo Processing

Last updated 1 year ago

Once a TM product has been set up, use this option to process it. Draw will be calculated based on the addresses selected, and distribution documents such as bundle tops will be generated.

Note: If you are selecting a target audience based on whether they subscribe to a publication, it is a good idea to run Transaction Processing for the publication and publishing day before processing the TM product.

To process a TM product:

  • Click the Process button () to display the TM Processing window.

  • Click Add and enter the processing information. You can choose to process the selection, print distribution documents, or both. If you do not process the selection, the distribution documents will reflect the last selection set processed for that product.

    Field
    Type
    What to enter

    PRODUCT

    setup

    Enter the TM product to process.

    DELIVERY DATE

    date

    Enter the date on which the TM product will be delivered. This date determines which routes and carriers will deliver the product based on its specified publication. This should be the same date that is used when entering press room history.

    SELECTION TYPE

    predefined

    Indicate if processing is for regular selection, alternate selection, an address import file, a draw import file, or none. If a sub-product is entered in Product, this field will default to “none” and be skipped. This allows you to produce reports without creating a selection.

    IMPORT FILE NAME

    open (30)

    If the Selection Type is “address import” or “draw import”, enter the name of the file to be imported. The file must reside in /dti/exchange/cm and be formatted as follows: • The address import format of the file must be: AddressID OccupantID or “AddressID” “OccupantID” In both cases, there must be a space between the two fields. • The draw import format of the file must be: “RouteID” “Copies” Again, there must be a space between the two fields.

    FINAL PROCESS

    yes/no

    Select the Final Process checkbox only if the selected TM product is a sub-product. When Final Process is selected, the required TM draw will be calculated using the draw percentage rules defined in sub-product setup, taking into consideration any pending draw changes of the core publication. All pending draw changes used during processing will be written to the process log.

    SELECTION DATE

    date

    Enter the date for which records should be selected for processing.

    CREATE TM DRAW

    yes/no

    Indicate whether TM draw should be created when this product is processed. Note: You must select this checkbox in order to create bundle tops, truck manifests, and delivery credits.

    CREATE BUNDLE TOP MESSAGES

    yes/no

    Indicate whether bundle top messages should be created for this product during processing.

    CREATE TASKS

    yes/no

    Indicate whether tasks should be created during this process. In order to create tasks, a task type and event must be defined for the TM product in Task setup.

    CREATE CONTACTS

    yes/no

    CREATE ROUTE DRAW

    yes/no

    CREATE SUBSCRIPTIONS

    yes/no

    CREATE COMMUNICATION HISTORY

    yes/no

    If you are processing a TM product in order to select occupants for a newsletter, alert, or other communication, check this field to create communication history. Communication history records will then be created for the occupants selected, and can be viewed in Customer Service.

    CAMPAIGN

    setup

    If these TM records are for a specific campaign, enter the campaign ID.

    WEEK

    integer (2)

    Enter the week number of the campaign (e.g., “3” for week 3 of a campaign).

    ALTERNATE SELECTION

    predefined

    Select draw (the draw for all of the delivery product’s routes will be used), household count (the household count for all of the delivery product’s routes will be used, as defined in Route Setup), or non-subscribers (the difference between the household count and the draw will be used).

    ROUTE TYPE

    predefined

    If the alternate selection is “draw”, then route types of single copy and route can be selected. If the alternate selection is “household” or “non-subscribers”, only route can be selected.

    DRAW TYPE

    predefined

    Select actual, advance, or pending. This field is used only for alternate selection.

    SELECTED ROUTES

    yes/no

    If you entered an alternate selection method in the field above, indicate whether only the routes defined in the TM product’s selection set should deliver the TM product. If this is not selected, all routes will be included.

    PROCESS EXCLUSIONS

    yes/no

    Select this checkbox to exclude addresses from the alternate selection and reduce the draw by the number of addresses found when processing excluded selections. TM will process all excluded criteria as if they were included, and then deduct that number from the value calculated by the alternate selection.

    INCLUDE STANDING DRAW

    yes/no

    Indicate whether standing draw should be used in processing. Standing draw is entered on the Standing Draw tab in TM Setup. If standing draw is being used, it takes precedence over any draw created by processing.

    RUN REPORTS

    yes/no

    Indicate if Circulation should generate distribution documents for this product. Clicking the V/P Options button allows you to review and modify the documents that will be printed.

    PURGE SELECTION

    yes/no

    Indicate whether you want to delete the TM address and occupant selection records for this product after all processing is complete. If so, product history will be purged for delivery dates whose retention period has elapsed, as defined in TM setup. For example, if a TM product has 7 retention days, the product history for a 6/5 delivery will not be purged until processing is done on 6/13. Note that address and occupant selection records are needed to print TM product messages on bundle tops. Selecting this checkbox will not delete the selection setup.

    NOTES

    open (unlimited)

    Enter comments about this processing job, if desired.

  • Click OK.

  • Click Continue to begin processing. The reports and distribution documents will be displayed one after another. The standard viewing and printing options are available.

Creating Contacts with Targeted Marketing

Circulation can track outbound subscriber and non-subscriber contacts, with an option to display the source documents associated with them. For example, you may wish to send a “welcome to the neighborhood” letter to new residents, inviting them to sign up for a subscription. This letter is considered a contact. Information about it, as well as the document itself (if available), will be available in Customer Service when viewing the occupant or address record. If a customer calls in, you will know that she received the welcome letter, and you’ll be able to view the document she received.

  • To create contacts, select the Create Contacts check box. The Contact Information window appears.

  • Complete the following fields and click OK.

    Field
    Type
    What to enter

    DELIVERY DATE

    date

    Enter the date on which the document will be delivered.

    CONTACT TYPE

    setup

    Enter the contact type. Contact types must be set up in advance. See Contact Type in the Setup manual.

    SOURCE

    setup

    Enter the source code for these contact records.

    REASON

    setup

    Enter the contact reason. Contact reasons are associated with documents. Both must be set up previously. See Contact Reason and Documents in the Setup manual

Creating Draw Changes with Targeted Marketing

Draw changes for sample, service, or third-party copies can be created as part of TM Processing. The TM draw calculated for each home delivery route will adjust or replace the current sample, service, or third-party draw. For example, if non-subscribers were selected for product “Trib”, and Trib route 51A has 44 non-subscribers, a sample draw change of 44 will be created for the route. Note that TM feathering can be used to adjust the selection; for example, you may want to give sample copies to only 10% of the addresses selected.

To make draw changes:

  • Select the Create Route Draw check box. The Draw Change Information window appears.

  • Complete the following fields.

    Field
    Type
    What to enter

    BATCH

    open (10)

    Enter a batch ID of the draw adjustment batch that will be created.

    SOURCE, REASON

    setup

    Enter a source and reason code for the draw changes.

    DRAW TYPE

    predefined

    ADJUST/ REPLACE

    predefined

    Indicate whether the TM draw for each route should adjust or replace the service or sample draw. For example, if TM Processing selects 10 for a route, and “sample” is entered in DRAW TYPE, this field will determine whether 10 copies should be added to the route’s current sample draw (“adjust”), or whether 10 should be the new sample draw (“replace”).

    DELIVERY SCHEDULE

    setup

    Because draw is stored by delivery schedule, you must identify the delivery schedule for which the draw changes should be made.

    EFFECTIVE DATE

    date

    Enter the first date on which the draw changes should take effect.

    REVERSAL DATE

    date

    Enter the date on which the draw changes should be reversed, or leave this field blank if the draws should be change indefinitely. Note: You must enter a reversal date if the draw type is “third party”.

When the TM product is processed, the draw change batch will be created. The batch will be accepted automatically (it will not be suspended), and the draw change transactions will be processed when Transaction Processing is run for that date. TM documents, such as route lists, can then be given to carriers to help them deliver the copies.

Creating Third-Party Subscriptions with Targeted Marketing

Businesses can sponsor newspaper delivery to non-subscribers for selected dates or time periods. These papers are categorized as “third-party sponsored sales” and are considered paid circulation by AAM. In Targeted Marketing, you can create third-party route draw for a selected date, or individual third-party sponsored subscriptions for selected non-subscribers. You can create either route draw or subscriptions for third-party sales, but not both.

If you selected the Create Subscriptions check box in the TM Processing window, the Subscription Information window will appear.

In this window, you enter details about the new start transactions that will be created for the selected non-subscribers. The following describes the fields in this window.

Field
Type
What to enter

DELIVERY SCHEDULE

setup

Enter the delivery schedule for these new starts. The delivery schedule describes the days of the week on which the paper is delivered (for example, “daily” or “Sunday only”).

START DATE

date

Enter the first date on which third-party subscribers should receive the paper.

SOURCE

setup

Enter the source of the new start transactions, such as “3rdParty”. Note: Source codes must be set up in advance. You may want to set up a source code for each business that sponsors third-party sales, such as “Walgreens” and “Kmart”. Alternatively, you could set up a source code of “3rdParty” and a sub-source (see below) for each sponsoring business.

SUB SOURCE

setup

If this field is active, enter a more specific source. For example, if the source is “third party sales”, a subsource might be the name of the business sponsoring these new subscriptions.

REASON

setup

Enter the reason code for the new subscriptions. Note: To help identify TM new starts, you may want to set up a reason code to use exclusively for them.

EXPIRATION DATE

date

Enter the date on which the new subscriptions will expire.

AAM COLUMN

setup

This field defaults to “Third Party”, but it can also be blank or any valid AAM column. If the AAM column is “Third Party” or blank, the subscription will be assigned the normal AAM column for its subscription type and zone. If the subscription needs to be isolated from its normal AAM column, enter a value other than “Third Party”.

AAM ZONE

setup

Enter the default AAM zone for these subscribers. This value will be used only if an AAM zone for the subscriber’s address is not found or cannot be determined by the router.

CREATE OCCUPANT DEFAULT LAST NAME

yes/no open

If an occupant is not found at this address, an occupant record will be created if you select this checkbox. Enter a default last name for the occupant, such as “resident”.

Notes:

  • A Business Rule— What is the reason code used for stopping third party sponsored subscriptions?, must be answered before using this feature. This question determines the reason code associated with the expiration of third-party subscriptions. It is in the Customer Services section.

  • The TM Processing Information report includes a count of the number of subscriptions created.

  • If a problem is encountered with a selected occupant during processing (for example, the occupant is already a subscriber), the occupant is skipped and a message is sent to the log file.

  • After creating subscriptions, you can use the Start Audit report (Reports | Audit-Transaction | Start) to view a list of new subscribers created.

  • If you want to undo the start subscriptions created by Targeted Marketing, use the Undo option (Options | Targeted Marketing | Undo) before the transactions have been processed. Transactions cannot be undone after they are processed.

Exporting Draw for a TM Product

If you wish to export draw for a TM product, the export is done as part of TM processing:

  • Set up the TM product in the standard way.

  • Define a format with a type of Insert Draw Export and assign it to the TM product.

  • Process the TM product. TM draw figures for the product and run date will be exported to /dti/exchange/cm. The file name will be <TMProduct><Month><Day><Year>TM. For example, if the TM product “Shopper” was processed on 10/15/10, the file name would be Shopper101510TM. The file format is the same as for the publication draw export.

Note: Only subscribers selected for the TM product will be included in the draw figures exported.

Select this checkbox if you want to generate contact records for selected addresses/occupants. See for more information.

Indicate whether draw changes should be created as part of TM processing. If you select this checkbox, the Draw Change Information window appears. See for more information.

Indicate if you are creating third-party subscriptions with this process. If you select this checkbox, the Third Party Subscription Information window will appear. See for more information.

Indicate whether draw changes should be made to service, sample, or third party draw. Service copies replace damaged papers, while sample copies are handed out by carriers to nonsubscribers. Third-party draw is business-sponsored delivery to non-subscribers. Note: You can create third-party draw or third-party subscriptions, but not both. See for more information.

Creating Contacts with Targeted Marketing
Creating Draw Changes with Targeted Marketing
Creating Third-Party Subscriptions with Targeted Marketing
Creating Third-Party Subscriptions with Targeted Marketing