Product Change Setup

When running the Product Change option to shift subscribers from one publication to another, some or all of your subscribers of the “from” publication might also have an active or temp stopped subscription with the “to” publication. In this case, no starts or stops will be created. However, the delivery schedule can be changed for the “to” publication. To do this, you specify the delivery schedule with this option, Product Change Setup.

To set up the Product Change utility:

• Select Product Change Setup from the Subscription/Address menu to display the Product Change Delivery Schedule Setup screen.

• Select Add and enter the delivery schedules for the “from” and “to” products, and the delivery schedule that subscribers should be changed to. For example, in the screen above, all of the subscribers to publication GZ who have delivery schedule DO (daily only) and also have a subscription to publication DM with delivery schedule DO, will have their DM delivery schedule changed from DO to DS (daily and Sunday).

• Select Accept to enter the product setup into the database.

• Enter other delivery schedules for the “to” and “from” products. You should enter records for each possible delivery schedule for the “to” publication. For example, if you are switching publication GZ subscribers with a delivery schedule of DO to publication DM, you might set up the following records for the DM delivery schedules:

Publication GZ Delivery Schedule	Publication DM Delivery Schedule	New Delivery Schedule for DM
DO	DO	DO
DO	DS	DS
DO	SO	DS