Stop Utility

The Stop Utility allows you to generate a list of subscribers and create a batch of permanent or temporary stop transactions for some or all of them. For example, you may want to generate a list of subscribers who have been temp stopped for 30 or more days due to nonpayment, and stop them permanently.

To run this utility:

• Select Subscription/Address | Stop Utility in Graphical Utilities to display the Stop Utility window.

  
• Click Add and complete the following fields.

  Field	Type	What to enter
  PRODUCT	setup	Enter the product ID.
  INCLUDE COMBOS	yes/no	Indicate with whether to include combos from the report.
  SELECTION TYPE	predefined	Indicate whether this report should include a particular area, region, zone, district, route, or mail.
  SELECTION	setup	Enter the area, zone, district, or route (depending on what type is entered above) to include. If you entered “mail” above, this field will be skipped.
  BILLING METHOD	predefined	Specify the billing method to include in the report. Choices are office pay, carrier collect, paid complimentary, unpaid complimentary, or * (to multi-select billing methods).
  DELIVERY SCHEDULE	setup	Specify the delivery schedule to include in the report or enter “*” to multi-select delivery schedules.
  IN GRACE ONLY?	yes/no	Select this check box if you want to limit the search to mail subscribers who are in grace.
  ALL RATE CODES RATE CODE	yes/no setup	Indicate if you want to include all rate codes in the report. If not, enter the rate code or codes (using multi-select) to include.
  DELIVERY STATUS	predefined	Select active, temp stopped, or both.
  DAYS STOPPED	integer (4)	Enter the minimum number of days a subscriber must be stopped to appear in the list. This field is skipped if Delivery Status is set to “active”.
  PROCESS OPTION	predefined	Select Report Only to generate a list of subscriptions that meet the criteria entered in this window. Select Create Stops to create the actual stop transactions.
  STOP DATE	date	Enter the date that stop transactions will be created.
  SOURCE	setup	Enter the source code for the stop transactions you will create, such as “customer” or “carrier”.
  SUB SOURCE	setup	If this field is active, enter a sub-source for the stops (for example, the carrier who called in the stops).
  STOP REASON	setup	Enter the reason code for these stops, such as “bad check”.
  RESTART DATE	date	For temporary stops, enter the restart date.
  RESTART REASON	setup	For temporary stops, enter the restart reason. Not available when using Report Only.
  DONATION CODE	setup	For temporary stops, optionally enter the donation code. If a donation code is entered, all days of the temp-stop period will be donated.

• Click OK and then Continue to produce the report and/or create the stop transactions.

• If you created transactions, you must accept the batch using the Batch Transaction Utility (below).